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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 441-450 of 594 reviews
Apr 21, 2020
SmashvilleDad
5 out of 5 stars review

Huge frig, sleek design, and all-around cooling!

[This review was collected as part of a promotion.] The Samsung RS27T5200SR/AA refrigerator that we purchased is absolutely fantastic for what we needed, with tons of space in both the frig and freezer sections, a nice ice maker/dispenser system, easy access to change the water filter, and a super sleek space-saving design. I have never owned a frig with recessed handles but am now a converted fan. The recessed feature allows for even more space to store all of our yummy food and beverages. This has been especially handy now that we are eating in a lot more and doing fewer grocery trips with pandemic and all. While the ice maker bucket has a small-ish capacity, the in-door placement allows for better overall storage of ice cream, frozen pizzas (which fit horizontally by the way...woot woot!), and everything else in the freezer. The external dispenser is a must have on any frig used for ice or drinking water, and this has one (see image). I wish there were more options for placement of shelves and bins in this unit, but that is a minor gripe and about the only thing I don't absolutely love about this frig. We have not always owned Samsung appliances, but our house is full of them now...because they rock! I highly recommend this frig. Five stars - and all-you-can-eat ice cream!

Review from The Insiders
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Aug 29, 2025
Imhb
1 out of 5 stars review

Not good

This refrigerator is on and off almost every day by this is not a good refrigerator

Review from Samsung US
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reply from Samsung Care

Hello, We want to inquire further about your experience with the refrigerator and are here to assist you as soon as possible. We suggest contacting us via the options below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Mar 1, 2022
StewInArizona
4 out of 5 stars review

Water in Door and Ice Maker poor design

the water isn't centered so it misses workout water bottles cause you can't center the spout. it also throws small pieces of ice when not in crushed ice mode.

Review from Samsung US
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Aug 29, 2020
Pribiggdogg
5 out of 5 stars review

Great Appliance

[This review was collected as part of a promotion.] I recently purchase this appliance and am in love due to the fact that I won’t be buying no more water bottles or Ice bags everything just in one.

Review from Samsung US
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Aug 4, 2023
I Love Samsung
5 out of 5 stars review

Nice, large capacity refrigerator.

[This review was collected as part of a promotion.] Awesome refrigerator! Ice maker works well and has such a large capacity! The only downside is that I wish the water/ice dispenser had a light.

Review from Samsung US
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Sep 18, 2024
Buriedunderice
1 out of 5 stars review

The worst ice maker ever!!!

Terrible - I mean literally the worst ice maker ever designed. You get one or 50 cubes. The water dispenser has no light so at night you overflow your cup. The rest is fine but in no way offsets the above.

Review from Samsung US
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reply from SEA Care

Hi there, We all want a properly working fridge. Let us assist you with the refrigerator. Here is a link to help you with the ice maker. Please follow the steps and click the hyperlinks for further assistance. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147543046 to help our team pull up your information. Have a great day. ^Aloe

Aug 13, 2024
User99
1 out of 5 stars review

Ice maker stopped working after 9 months use.

Ice maker stopped working after 9 months use. The online service request is so hard to use. Tried to schedule a future appointment but the system says there is no pro available at this moment!!!

Review from Samsung US
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reply from SEA CARE

Hi there, We appreciate you letting us know the condition of the ice maker. Let's help you in any way we can. The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the topics that affect ice production. We also recommend watching the videos and visiting the embedded links included. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147434979, to help our team pull up your information. Have a great day! ^Chrystel

Sep 16, 2023
lucrob
5 out of 5 stars review

Samsung Fridge

[This review was collected as part of a promotion.] Bought this when we moved into our new home and so far am completely satisfied. Plenty of shelf space and fits perfectly with the kitchen motif.

Review from Samsung US
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Jul 6, 2020
JA LA
1 out of 5 stars review

Food Frostbite

[This review was collected as part of a promotion.] setting was set at optimal levels. but food had frostbites. everything is good except for that particular issue.

Review from Samsung US
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reply from Samsung Cares

Hello! Here's a troubleshooting link that will help resolve your concerns https://bit.ly/3m9boc0 ^Ty

Nov 29, 2021
Ronan
5 out of 5 stars review

Perfect

works well, is quiet, and larger than i realized. it also looks really cool not having the big handles. the fingerprintless stainless steel is a bonus too. love this fridge!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455