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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 1,591-1,600 of 1,780 reviews
Jun 18, 2021
Reviewer name: CsaAL
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

bought the refrigerator 5/3/2020. after two months the ice maker froze up. had to thaw it out. then the freezer was causing freezer burn on everything. after about 6 months the ice maker froze up again. we figured out you can’t do the crushed ice. can only do regular. very disappointing since one of the reasons we bought it was for the crushed ice. on 5/25/2021 refrigerator and freezer go out completely. only had for one year. bought the extended warranty on it. it is now 6/18 and the issues to get it fixed is ridiculous. i do not recommend this.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
reply from Samsung Care

What you are saying makes a lot of sense to me. I would be disappointed, too, if the ice maker were giving me these problems. I'm just happy you have an extended warranty to help take care of this concern. If you have any questions or would like for us to look into this concern, don't hesitate to contact our Social Media team. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143452013

Oct 28, 2024
Reviewer name: Brent
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We're thrilled with our new 27.4 cu. ft. large capacity side-by-side refrigerator in stainless steel! It has a sleek, modern design that looks amazing the kitchen. The storage capacity is impressive; it easily fits all the groceries, and the adjustable shelves make organizing a breeze. The temperature control keeps everything fresh, and we love the convenient ice and water dispenser. It runs quietly, too! This fridge is both stylish and functional—highly recommended!

Review from Samsung US
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Aug 3, 2020
Reviewer name: Beauty
5 out of 5 stars
5 out of 5 stars review

Samsung Quality

[This review was collected as part of a promotion.] I have owned Samsung electronics for over 20 years however this is my first appliance. I received my refrigerator as a gift from my son and simply love it! The sleek new look of this side by side had me at hello...and with its features, price, capacity, along with the Samsung reputation, I knew I couldn’t go wrong! Thank you Samsung for your second-to-none innovations!

Review from Samsung US
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May 7, 2020
Reviewer name: MsMamaQueen
5 out of 5 stars
5 out of 5 stars review

Fantastic fridge

[This review was collected as part of a promotion.] Oh my goodness! What a marvelous new appliance. This thing is huge and so spacious inside. I can buy a month's worth of food to put in here. We are so happy to have a beautiful new appliance that combines beauty with outstanding performance. Included with all the storage space, is all the many shelves and compartments Samsung included to allow separation of items. Now our food can be sorted and stored more efficiently and properly. The stainless steel and finger print resistance is such a great option. And don't let me forget the water and ice dispenser. These two features we did not have before and its so convenient to have ice and water so convenient. Thank you Samsung. We highly recommend.

Review from The Insiders
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Jan 29, 2024
Reviewer name: Lissa
4 out of 5 stars
4 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] We purchased this in the summer and it great especially for the price. Lots of storage and space on the inside. 2 things I would change. The spout the water comes out is small so you have to make sure you get your bottles in the right spot or you will miss the container. Next there is no light where the water comes out so at night you cannot see.

Review from Samsung US
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Dec 8, 2021
Reviewer name: Iceman
1 out of 5 stars
1 out of 5 stars review

Ice Maker is the worst.

the ice maker on this model was absolutely the slowest when new (twice daily). slowly became worse and has finally stopped. it will fill and freeze but just stop dropping. a counter top ice maker will be less expensive than a service call and i can't find a schematic online.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
reply from samsungcare

I aplogize for the inconvenince this has caused you. I'm sure defrosting your ice maker could be a huge pain to deal with. We do recommend contacting a service repair, but if you are looking for schematics of the unit. You may be able to find them by visiting Samsungparts.com. ^Pat

Aug 29, 2022
Reviewer name: Jagman6566
3 out of 5 stars
3 out of 5 stars review

Decent but room for improvement

bought at the height of the pandemic when my ge fridge died. things i like: the looks, the color and how quiet it is. things i don't like: black "stainless" looks awesome but is beginning to flake off, ice maker is impossible to use without having ice everywhere, no light on door, shelves are not adjustable, and recently noticed that the doors get rather warm on the outside which affects the ice maker by melting refreezing and then getting jammed

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
reply from SEA Care

Hi Jagman6566, Your honest review of your refrigerator is very much appreciated. We apologize that some of your experience with the product was less than ideal. Your observation is greatly appreciated, and we will keep working on improving the quality of our products and services. You can lift the glass and place it directly on the nozzle of the dispenser so that the ice will not be spilled. I strongly suggest checking these links for helpful tips. Samsung ice Dispenser Issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ I have also included a link to your refrigerator's user manual for additional tips. See pages 39-42 for cleaning and maintenance, and page 47 for ice does not dispense: https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Should you need assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe. -John

Aug 3, 2020
Reviewer name: mssusieq3132
5 out of 5 stars
5 out of 5 stars review

Plenty of room in this fridge!

[This review was collected as part of a promotion.] I bought this about a month ago to replace a 20+ years Whirlpool, nothing wrong with it, worked like a champ but I wanted a water and ice dispenser. So far this fridge is living up to the Samsung name, keeps food cold like it is supposed to do and I now have my built in water and ice dispenser :-) A+++

Review from Samsung US
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Apr 21, 2020
Reviewer name: jpinsly
5 out of 5 stars
5 out of 5 stars review

Beautifully Sleek with lots of space

[This review was collected as part of a promotion.] We are very happy with our new Samsung side-by-side refrigerator. It's a really big fridge in terms of storage space. I'm really happy about the depth and how much I can fit on each shelf. In addition, the door has 4 shelves that allow me to house my many bottles of dressing, sauces, marinades, etc. Each shelf is large enough to fit a gallon of milk and I was really happy to see that they didn't bother with an egg carton or butter flip top shelf like my old refrigerator had - it was a waste of space IMO. The freezer has a lot of storage too but not as many shelves in the door because of the ice maker. The ice maker sits inside in the door and appears relatively small in terms of how much ice it can hold. It has one drawer at the very bottom. The All-around cooling works very well. After delivery, we were able to load food into it after only a couple hours. And I LOVE the inset handles on the doors! So sleek and pretty!

Review from The Insiders
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May 31, 2020
Reviewer name: sandman812
5 out of 5 stars
5 out of 5 stars review

My kitchen looks awesome

[This review was collected as part of a promotion.] The Samsung Refrigerator is a major improvement from our last refrigerator. We had a regular top/bottom refrigerator. With his one, we gained a lot of space, especially in the freezer area. I can almost fit the whole month worth of food in the freezer and barely have to use the deep freezer we have in our basement. I do the primary kitchen cleanup so I was happy to see that the refrigerator is fingerprint resistant. That was one of my biggest fears when purchasing a black stainless steel refrigerator. I thought I was going to spend a lot of time wiping and polishing it to keep it looking good. I was happy to learn that wasn’t the case. The guys that came were friendly. They brought it in without the doors and installed them once the refrigerator was set in place. I was happy about that because that avoided any unnecessary scratches or damage. This is a beautiful refrigerator that I have already recommended to other people.

Review from The Insiders
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