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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 1,561-1,570 of 1,780 reviews
May 19, 2020
Reviewer name: 2paulsmom1
5 out of 5 stars
5 out of 5 stars review

So ROOMY!

[This review was collected as part of a promotion.] Had my new fridge delivered 4 days ago & we are already in love. It is sleek & fingerprint resistant. It is HUGE & holds so much more than my previous fridge. It makes ice quickly and the bin was full in a few hours. The shelves a deep & wipe clean easily. I would have liked some door handles but we are getting used to the hidden ones. I love that I can keep my gallon of milk in the door shelves. It also runs very quietly. We were unsure if was even on at first because its so quiet. Overall, highly recommend.

Review from The Insiders
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Jul 9, 2024
Reviewer name: TheHarper
3 out of 5 stars
3 out of 5 stars review

Good But Beware The Ice Maker

I'm 2 years in on ownership and feel qualified to write this as a long-term review. Overall, I like the look and general performance, but all things considered its a fridge. Now considering its a Samsung, is supposed to be modern and convenient is where things take a turn. The ice maker is infuriating at best. It makes ice but good luck getting ice out. The arm churns endlessly with not a cube in sight and its either clogged with a random iceberg or my personal favorite a chute full of snow that dumps on the floor when you remove the bin. Clearing either I've learned is a 2-person job and makes the ice maker useless. I know you're thinking just turn it off - well it turns itself back on automatically. So even though I can't depend on the ice maker to give me ice, I can depend on the ice maker to drive me up the wall and make a mess. Avoid this fridge unless you use it without the waterline connected or get it secondhand and don't mind the potential mess.

Review from Samsung US
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reply from Samsung Care

Greetings, We know how disappointing it is to deal with the experience you had with the ice maker in your Samsung refrigerator. Let us help you. Please consider checking the link below for the steps if the ice maker is not working. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ It would also be great if we could talk to you directly and gather more information about your concern. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147311068, which will help our team pull up your information. ^Rainly

May 10, 2022
Reviewer name: David0545
5 out of 5 stars
5 out of 5 stars review

great purchase

[This review was collected as part of a promotion.] Brought this refrigerator to replace a 12 year old Kenmore. Love the stainless finish, and huge capacity, 27 cu ft vs 22 cu ft. Matches perfectly with the rest of the kitchen appliances. so far working flawlessly, keeps temp setting (verified with separate thermometer). ice maker produces adequate amt for the two of us.

Review from Samsung US
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Jun 25, 2023
Reviewer name: Muzz
4 out of 5 stars
4 out of 5 stars review

Samsung fridge

[This review was collected as part of a promotion.] Bought it in November finally installed it. Like it so far sleek design easy open doors and plenty of shelf space. Came with a broken part for the dispenser. Customer service was professional and nice sending a new piece so we will see soon.

Review from Samsung US
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Aug 7, 2020
Reviewer name: Kamillya
5 out of 5 stars
5 out of 5 stars review

stunning appliance

[This review was collected as part of a promotion.] Easy to install, we had to take off doors to get fridge inside, it was very easy and efficient. Great quality of material made, even sides. No noise at all. Love the water and ice dispenser And above all good price

Review from Samsung US
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Aug 14, 2021
Reviewer name: Addie
3 out of 5 stars
3 out of 5 stars review

No crisper and water dispenser light???

bought this thinking it had at least one crisper but it doesn't. two bins at bottom of fridge with wide open gaps and no adjustments. vegetables shriveled up in one day! and really, no light for water dispenser? would it really have cost you that much to put a bulb in? so disappointed with this purchase. even cheaper fridges would have had these two features. please do better.

Review from Samsung US
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reply from Samsung Care

I can see where you are coming from about the features. Your concerns are important to us. Try to make information like this more available on Samsung.com. We will continue trying to better our products so future customers do not have the same experience. Thank you for your time. ^Pat

May 13, 2020
Reviewer name: Kristen369m
5 out of 5 stars
5 out of 5 stars review

Sleek and spacious

[This review was collected as part of a promotion.] This is the nicest fridge I've ever owned. I absolutely love the black stainless steel, and it is amazing at resisting finger prints. There is so much space inside for anything and everything you could possibly need/want. Recessed door handles add to the sleek look and are still accessible for my 3 year old. Love how the light is set flat on the top and still lights the entire fridge/freezer very nicely. All the shelves and drawers are easy to remove for cleaning, and are very well made. The only thing I'm not sure I'm crazy about, is the fact that you can't reposition the shelves at different heights if wanted, although I can't foresee my self missing that feature too much. Also super excited that the water filter is easy access to replace when necessary. Love that the ice maker is easily removed if you want to make lots of extra ice. Overall Thurs fridge had loads of great features and I can't wait to upgrade the rest of our kitchen appliances to match. Get this fridge and you won't be disappointed.

Review from The Insiders
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Sep 15, 2025
Reviewer name: killiwatt
5 out of 5 stars
5 out of 5 stars review

Nice and Cold

[This review was collected as part of a promotion.] I love this refrigerator from Samsung. It has plenty of space and it has the different sections for the food. So far, my boys love the nice color in the kitchen, and they just really love to touch it.

Review from Samsung US
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Aug 3, 2020
Reviewer name: Goodguy
5 out of 5 stars
5 out of 5 stars review

Lots of space!

[This review was collected as part of a promotion.] Bought this a couple weeks ago and so far are very happy. It's huge inside is attractive on the outside. Only small issue for us has been the water seems to drop from the water dispenser after using it. We leave a small cup in the dispenser area to collect any water spillage. It doesn't bother us but it may bother others. We like it and are happy with it. It's a fridge, it does what we need it to.

Review from Samsung US
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Oct 2, 2023
Reviewer name: Lisaluvsdetroit
5 out of 5 stars
5 out of 5 stars review

Perfect fit

[This review was collected as part of a promotion.] I’m so happy with this Samsung refrigerator. It’s exactly what I needed to stay organized. I love the side by side and have plenty of room to store fresh and frozen foods and easy to see everything I have. It keeps my food so fresh and is easily programmable.

Review from Samsung US
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