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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 131-140 of 1,780 reviews
Jul 2, 2026
Reviewer name: Siva
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I have been using this Samsung refrigerator for a month now, and it has completely exceeded my expectations.What I Love:Sleek Design: It completely transforms the look of the kitchen with its modern, clean lines and fingerprint-resistant finish.Consistent Temperature: Food stays fresh significantly longer than it did in my old unit.Smart Layout: The adjustable shelves and deep door bins make organizing large grocery hauls incredibly easy.Quiet Operation: You barely hear it running, even when the ice maker is actively working.It is a beautiful, highly functional appliance that offers great value for the price. I highly recommend it to anyone looking for a reliable kitchen upgrade!

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
Jul 25, 2026
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Perfect refrigerator

[This review was collected as part of a promotion.] This refrigerator met all our expectations. Beautiful finish. Plenty of space. Very quiet. And no fingerprints. No frost like we had on our last refrigerator. Maintains perfect temperature. Love the water and ice maker.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
Jun 7, 2026
Reviewer name: Eric S
3 out of 5 stars
3 out of 5 stars review

Decent economy fridge

[This review was collected as part of a promotion.] We bought this Samsung side-by-side to replace an 11-year-old fridge that failed with icing issues on the refrigerator side. It works and has more rated capacity (27 cu ft) vs the 24 cu feet of our original machine. But it's a lower trim level than our older fridge. It has fewer drawers (no deli drawer) and didn't gain any shelves, so the effective storage is no better. It also doesn't have a butter shelf on the door - just a standard shelf without a swinging door. Meanwhile, the energy efficiency is rated worse than the original unit, probably due to less insulation.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
reply from Samsung

Hi Eric S, Upgrading to a new fridge brings some interesting comparisons, especially when you’ve had your previous one for many years. We appreciate your feedback and understand how important it is for the overall design and storage features to fit your needs. Thanks for doing business with Samsung! Jeffrey Samsung Care

Jul 10, 2026
Reviewer name: MCloud
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I've been very happy with my Samsung RS27T5200SR refrigerator. It has a sleek, modern look, plenty of storage space, and keeps everything consistently cold. The side-by-side design makes it easy to stay organized, and the water and ice dispenser is very convenient. Overall, it's a great value and has been an excellent addition to my kitchen.

Review from Samsung US
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Jul 25, 2026
Reviewer name: Glenda P
5 out of 5 stars
5 out of 5 stars review

Beautiful, Modern, and Keeps Everything Fresh

[This review was collected as part of a promotion.] I've only had this refrigerator for a short time, but so far I absolutely love it. It has a beautiful, modern design that instantly upgraded the look of my kitchen. The finish looks premium, the layout inside is spacious and well organized, and it's very easy to access everything. It cools quickly, runs quietly, and I haven't had any issues with condensation. The shelves and drawers feel sturdy, and the overall quality seems excellent. I'm very happy with my purchase and would definitely recommend it to anyone looking for a stylish and functional refrigerator. So far, it has exceeded my expectations.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
Jul 9, 2026
Reviewer name: DLynn
5 out of 5 stars
5 out of 5 stars review

Great Design & Features

[This review was collected as part of a promotion.] This refrigerator has a very modern design. I like that it does not have handles that stick out like most other refrigerators. It has solid hard plastic shelving in the freezer side as well and not the old standard rack type shelves. I also like that the icemaker is in the door and not sitting on the inside of the freezer taking up needed space.

Review from Samsung US
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Jun 28, 2026
Reviewer name: RIVERBOY460
1 out of 5 stars
1 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] Worst fridge we have ever owned. Took 3 days for ice maker to make ice. Ice maker never fills up it barely makes any ice. Fridge and freezer works perfect. Had a samsung repair guy come out fro a brand new fridge broke out of the box because rhwy wouldn't gove me a new one. guy dosent even know how to remove the ice maler and yanked my plastic parts on ice maler to the point of it not seating flush anymore. also left with out wiping out my ice shoot where he spilt a bunch of water so I had a clogged frozen ice shoot. Not happy with Samsing quality control or there service techs. Save your self the time and get another brand refidgerator.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455
reply from Samsung

Hi RIVERBOY460, we understand your concerns and would like to help by learning more and reviewing the details of your service history. When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152788057 to quickly pull up your information. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We look forward to assisting you further. Jeffrey Samsung Care

Jul 29, 2026
Reviewer name: Thissuks
2 out of 5 stars
2 out of 5 stars review

get the cheaper fridge, it's really not worth it.

[This review was collected as part of a promotion.] I've had the fridge for about 5 years. On year 2 the ice maker gave out. Everything else works alright. It would be nice if the freezer had two drawers instead of one. All in all, it's a fridge that is pretty much the same as any other fridge on the market. It's overpriced and underwhelming.

Review from Samsung US
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reply from Samsung

Hi there, We appreciate your loyalty as a Samsung customer and the feedback you've shared surrounding the operation, features, and storage design of your refrigerator. Having had the unit for five years, your input is valued and heard, and we'd like to assist today. The resource below provides helpful steps and information for maintaining ice maker performance: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice We value the opportunity to assist you. Khristine Samsung Care

Jun 7, 2026
Reviewer name: Rbmt83
5 out of 5 stars
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] Beautiful finish upgrades the kitchen looks. It doesn't stain ! The icemaker is highly efficient for a household of 4. It has a good storage capacity and we can see all itens inside easily, without bend our knees. We also found the thermostat and temperature adjustment efficient.

Review from Samsung US
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Jul 23, 2026
Reviewer name: Paula Winder
5 out of 5 stars
5 out of 5 stars review

Completely content.

[This review was collected as part of a promotion.] Took me a long time to find a fridge that I wanted. This one is perfect. So much room inside. I like the way the right door opens. My old one only opened half way, ( kitchen construction didn't allow enough room ) So, Im happy now.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13599613455