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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

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Showing 1,051-1,060 of 1,185 reviews
Aug 7, 2020
Jwatt
1 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I bought this two months ago and it works well. Lots of space and I am able to find things easily.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Thank you for sharing. We are happy you are enjoying your Fridge. If you run into any problems. We're just a click away. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Jan 12, 2025
Jazzy Jae
5 out of 5 stars review

Roomy

[This review was collected as part of a promotion.] I bought this 3 weeks ago and so far so good. The fridge side is really roomy. The freeze is a good size.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Oct 3, 2023
Sherry67
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] This refrigerator came with the house we bought. We like it so well, we bought a Samsung washer & dryer. I love that it is big enough for all our food for the holidays.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Anonymous
5 out of 5 stars review

Ice Maker/Finger Print Resistant

[This review was collected as part of a promotion.] I like being able to have either cubed or crushed ice. Plus it is easy to keep clean. Wipe it down when a dry cloth and finger prints come right off.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Kenneth
5 out of 5 stars review

Sleek, Streamline look!

[This review was collected as part of a promotion.] We love the streamline look without visible handles. No handles was the final decision maker. We were already sold on the Samsung name and the refrigerator features! Happy!!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jul 17, 2021
fitnessmom
1 out of 5 stars review

Issues after just one week!!!

freezer already frosts over. there is a crack in thr bottom of thr freezee and rhe bottom freezer drawer is coming apart. ice maker jams about 50 percent of the timw

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

I can respect the concerns you have with your refrigerator. If I was in your position, I would want these issues resolved as soon as possible. The 1st thing is 1st, we would need to address this symptom with troubleshooting that should handle this concern. Just check out the link here: https://www.samsung.com/us/support/troubleshooting/TSG01109344/. To address your other concerns, we would need to collect some more information to assist you better. Just use the information below to contact us. Thank you for your review! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143527651

Aug 3, 2020
Basketballrene
5 out of 5 stars review

Solid overall no complaints

[This review was collected as part of a promotion.] Love how spacious everything is. Light placements are perfect. Ice cubes produces when i need it and 90 percent of the time its ready to be used.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jul 12, 2024
MikeG
5 out of 5 stars review

I love this refrigerator!

[This review was collected as part of a promotion.] 10x times better then the last refrigerator. Tons more room and the fit is perfect. Ice dispenser needs improvement though.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Tom the great
4 out of 5 stars review

Nice style

[This review was collected as part of a promotion.] I bought this refrigerator in March of year. The only problem I have had is the ice maker, the ice jams up in the chute. This has happened three times.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
May 16, 2024
775cabra
2 out of 5 stars review

Just No

This thing looks nice but that's it. The ice maker dosent make enough ice, we always have back up ice trays, the ice maker gets jammed up at least once a week. There's also no lunchmeat/cheese drawer. Water filter replacement is not easy.

Helpful?529UR1RZ6Q1213599613455
reply from Samsung

Greetings!Having to rely on backup ice trays because the ice maker doesn't produce enough or frequently gets jammed up can be inconvenient. We are here to help. I have shared a Samsung link below that will help with your experience with the ice maker. The link has four radio buttons, please select the second radio button "Ice maker is making some ice, but not enough" to help with your experience with the inadequacy of your ice maker. The second radio button has an embedded video that we recommend watching in full. The fourth radio button "Ice bucket is stuck or has a block of ice" will aid with your experience with the ice maker jamming. Ice maker is not working:https://www.samsung.com/us/support/troubleshooting/TSG01001012It's a straightforward maintenance step, but sometimes it can be more complicated than expected. I have shared a Samsung link below to help with replacing the water filter of your refrigerator. Replace the water filter in your Samsung refrigerator:https://www.samsung.com/us/support/answer/ANS00060149/Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147188851 to help our team pull up your information.Leo