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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

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Showing 1,021-1,030 of 1,185 reviews
Jun 3, 2025
Mar Mac
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Love my new fridge and get lots of compliments. Very spacious and the water and ice are delicious!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Sep 18, 2024
Buriedunderice
1 out of 5 stars review

The worst ice maker ever!!!

Terrible - I mean literally the worst ice maker ever designed. You get one or 50 cubes. The water dispenser has no light so at night you overflow your cup. The rest is fine but in no way offsets the above.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

Hi there, We all want a properly working fridge. Let us assist you with the refrigerator. Here is a link to help you with the ice maker. Please follow the steps and click the hyperlinks for further assistance. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147543046 to help our team pull up your information. Have a great day. ^Aloe

Jul 14, 2023
Crystal
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] Love how easy it is to clean. Every piece comes out so easily. Water and ice are a great feature, always refreshing Very happy with quality of this fridge. Great features!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Feb 27, 2021
Lock11
4 out of 5 stars review

Really a great Fridge

we have had this fridge for 8 months. we sincerely love it. i rated it 4 stars because of the ice maker. it makes great ice and filter water, the storage bin is too small. i wish we could buy a bigger storage bin for the ice maker.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
May 1, 2025
Keena16
5 out of 5 stars review

My Samsung

[This review was collected as part of a promotion.] I purchased this refrigerator and I absolutely love it my first stainless steel fridge and it is awesome

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 7, 2020
Jwatt
1 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I bought this two months ago and it works well. Lots of space and I am able to find things easily.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Thank you for sharing. We are happy you are enjoying your Fridge. If you run into any problems. We're just a click away. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Aug 19, 2024
Unhappyowner
1 out of 5 stars review

Awful experience

[This review was collected as part of a promotion.] Brand new refrigerator needed a repair within a week. During service discovered roaches living in it.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA CARE

Hi there, We appreciate you informing us about your experience. Allow us to assist you further with this. We would like to speak with you personally to further discuss this matter so we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147453926, to help our team pull up your information. Have a great day! ^Chrystel

Jun 3, 2025
Tre84
1 out of 5 stars review

Good at first..

[This review was collected as part of a promotion.] I have had this fridge a little over 4 years and the compressor has gone out already. Got a new one and it has went out 2 more times in less than 6 weeks.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

Hi Tre84, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149440295) to help our team pull up your information when you message us. Have a great day, -Ernest-

Aug 3, 2020
Anonymous
5 out of 5 stars review

Ice Maker/Finger Print Resistant

[This review was collected as part of a promotion.] I like being able to have either cubed or crushed ice. Plus it is easy to keep clean. Wipe it down when a dry cloth and finger prints come right off.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jul 17, 2021
fitnessmom
1 out of 5 stars review

Issues after just one week!!!

freezer already frosts over. there is a crack in thr bottom of thr freezee and rhe bottom freezer drawer is coming apart. ice maker jams about 50 percent of the timw

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

I can respect the concerns you have with your refrigerator. If I was in your position, I would want these issues resolved as soon as possible. The 1st thing is 1st, we would need to address this symptom with troubleshooting that should handle this concern. Just check out the link here: https://www.samsung.com/us/support/troubleshooting/TSG01109344/. To address your other concerns, we would need to collect some more information to assist you better. Just use the information below to contact us. Thank you for your review! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143527651