So far loving this!

The first bed frame had legs that went in nicely. The second bed frame not so lucky... I need to retap the frame hole to accept the leg screw. Those two holes are too small for the screw in legs, no of them fit... So I got to go to the hardware store etc....

It worked wonderfully for the first year, then battery went out on the frame and even changing it out wouldn’t make the bed lift, vibrate or do anything it’s designed to do. It says there’s a 10 year limited warranty so we’ll see if this is actually honored. However, this product has been disappointing thus far. If it breaks with limited use after a little over a year. Im not impressed!

I read a lot of questions in reviews regarding changing the leg height. I saw no response. People commented that they couldn’t get the leg sections apart. We were successful by putting them in in the freezer for at least 20 minutes. It was a miracle.

I purchased the Member's Mark Premier adjustable bed base in July of 2020. I have looked at lots and lots of mattresses and adjustable bases and this one is head-and-shoulders above those that are priced at furniture stores three times above the cost of this one and did not have half of it's features. This even will blue tooth to your phone and there is an app. You can still use your bed even if you cannot find your remote. It's is a heavy duty frame, very well made. There are 6 total legs which screw into the underside of the metal frame. Each leg is 12 inches long and comes apart in 3 inch increments for ease of height adjustment. It holds a total combined weight of 750 lbs. There is even a pillow flip at the top to help for watching TV. So smooth and quiet you cannot hear it move. I haven't seen anything anywhere else that came even close to the quality and price as Sam's Club Member's Mark.

I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.

I normally don’t buy things without doing a lot of research. With this purchase, I got excited as it was the cheapest adjustable base… a few months later, the middle of the bed was sinking. I thought it was the mattress due to using it with an adjustable bed, but no. Then I noticed the metal frame was not straight. Bought another mattress and as I removed the old one, confirmed that the base is what sinks. Sighhhh I guess I’ll use it for as long as I can but it’s not comfortable when I sleep on my stomach.

I’ve only had my adjustable base for about 3 weeks now but I must say so far so good it was a great decision to buy. I love the fact that I can literally push a button and just lay here while my bed does the rest. I certainly would recommend this product to everyone.

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

Very Nice!