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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars1,630 ratings852 reviews
  1. 5 stars80% (1,309)
  2. 4 stars13% (206)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (51)

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Showing 391-400 of 852 reviews
Mar 1, 2023
Kj
5 out of 5 stars review

Verified Purchase

Easy setup and works great

Very easy to set up and is working great so far. The little head tilt thing is kind of worthless but I didn’t buy it for that. I also found the vibrating mode to be more annoying than relaxing but again didn’t buy it for that.

Helpful?10Q9TXZSS39R13599613437
Aug 19, 2019
Shorething
5 out of 5 stars review

Verified Purchase

Wonderful!

Arrived earlier than expected.Free shipping. EASY to set-up. Comfortable & relaxing. We sleep much better now. So glad we ordered this! Told family members about it, & now they too have ordered 1 for themselves.

Helpful?10Q9TXZSS39R13599613437
Aug 14, 2019
Al Sr
5 out of 5 stars review

Verified Purchase

Adjustable Bed!

Can’t beat it this quality adjustable bed for the price & features! Massage, remote control, head & feet lift. All I ever wanted!!! Luxury doesn’t do anything for me but comfort is King!!!!!!

Helpful?10Q9TXZSS39R13599613437
Jun 20, 2022
NVshopper
5 out of 5 stars review

Verified Purchase

Great value for adjustable bed frame

Frame was shipped quickly and was well packed. The hardest part was moving the box to the bedroom. No tool assembly was a plus. Wireless remote offers many positions.

Helpful?10Q9TXZSS39R13599613437
Jun 17, 2021
VL
5 out of 5 stars review

Verified Purchase

Great adj frame

Great Bed! You can make it as tall as you need so the mattress with fit, and love the phone hook up and is very quiet. I just use my mattress that I have on the adjustable bed frame, it works fine.

Helpful?10Q9TXZSS39R13599613437
Mar 9, 2021
Earl
5 out of 5 stars review

Verified Purchase

Adjustable bed frame.

Great bed. Great features, very strong frame, great movements. Helps wife, who needs to be elevated while sleeping. Instructions a little lacking, but that is only complaint. It is heavy.

Helpful?10Q9TXZSS39R13599613437
Mar 4, 2026
Pepe
5 out of 5 stars review

Excellent and priced right.

Excellent for what it does. A few important pointers for potential buyers: 1. Not all mattresses will bend with the base. So get that sorted out before purchase the base. Our 14" hybrid simply would not work. 2. The mattress retaining bar is tied underneath the base just like all the other parts. Only they used black ties instead of redish orange ties used on all other accessories. As a result, we had to uproot everything and lift the base again in order to cut the ties to install the base. Not cool at all. Other than that, we are very happy with it.

Helpful?10Q9TXZSS39R13599613437
Feb 23, 2026
DARCIA
5 out of 5 stars review

Above and beyond customer service!

We purchased this bedframe in 2020. Last month one side quit working. Due to the age we didn't expect much except possibly to find someone to come out and repair it on our dime. Though it took some phone calls I reached the manufacturer directly. They actually answered the phone, in person! We went through some options for correcting the problem. Long story short, they sent me replacement electronics, a YouTube video and assurance that they were always available to help. The replacement went well, NO COST to us and we are now resting easy. This kind of customer service has become so rare I still find it hard to believe it's still out there. Thank you so much for your help!

Helpful?10Q9TXZSS39R13599613437
Apr 17, 2026
Cherri
4 out of 5 stars review

how to fix bed if it won't move

If remote stops working %26 bed won't move, its probably gotten into child lock mode. Per mfr cust service, to get it out of lock mode: hold the Flat button ___ Foot Up button at same time. And it fixes it.

Helpful?10Q9TXZSS39R13599613437
Jan 26, 2024
Sugar Land Texas
3 out of 5 stars review

Members Mark Premier Adjustable Bed

The Remote control app does not work. I called membership customer help and they said the app doesn't work, they are working on it and they don't know when it will be fixed. The fabric on three of the four corners is torn just from moving it on carpeted floor...two people put it together...should use three or four so you don't have to drag it. Power backup is so minimal as to be unusable. Otherwise the bed is good so far.

Helpful?10Q9TXZSS39R13599613437