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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 121-130 of 863 reviews
Nov 19, 2021
Reviewer name: Alexandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value!

Great value! I’m really impressed this adjustable bed base has all the highest quality features at a quarter of the price. It’s easy to set up and use.

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Sep 11, 2026
Reviewer name: ROBERT
5 out of 5 stars
5 out of 5 stars review

The Best thing I bought in 10 years!

I only have one question why did I waste so long? If you’re considering one of these, purchase it you’ll be happy. Completely cured a terrible acid reflux issue worth 100 times the money to me.

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May 12, 2021
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

Screw-in legs ...not so much

The first bed frame had legs that went in nicely. The second bed frame not so lucky... I need to retap the frame hole to accept the leg screw. Those two holes are too small for the screw in legs, no of them fit... So I got to go to the hardware store etc....

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May 7, 2020
Reviewer name: gigi
4 out of 5 stars
4 out of 5 stars review

I love the adjustable but...

I've had my bed for 2 months now & I love it. I will never go back to a regular flat bed... My only concern is that after only 2 months of daily use it went nuts on me. When I hit the button to raise or lower the foot area starts and stops and starts and stops... I can live with that... BUT, now the massage feature comes on randomly and ypu can't shut it off right away. It scared the daylights out of me lol... Imagine being sound asleep & being awaken by the vibrating bed. I thought the house was shaking & it was an earthquake lol... I didn't read anyone else with a similar issue on here. Maybe my foundation is the only one doing this. I will be sending this one back and exchanging it. I like it enough to give them another shot.

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Jun 5, 2025
Reviewer name: linda
3 out of 5 stars
3 out of 5 stars review

To be continued when undamaged bed arrives

I am waiting for my replacement split king size bed. The boxes arrived severly damaged in shipment process. Unfortunately, one of the beds had damage that went right through the box and through the base material causing a rip straight through. Sam's is great for offering to replace the bed. However, shipping arrangements are deplorable. Watching shipping and I live in Wisconsin, Bed is being sent from Indiana by FedEx. But, it's going to California first!! WHY?? It's one state away. No wonder there are so many complaints about damage. They send the bed cross crountry in just a cheap taped up cardboard box. There is no protection whatsoever to cushion the frame. Box states 2 man lifting but we all know there is only one FedEx person who has to load & unload 97# boxes. I watched the loading up of my return - it was flipped every which way to get it across pavement ad into truckbed.

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Jul 5, 2019
Reviewer name: Andmag
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE IT!!

I purchased this adjustable base for my 83 year old mother who lives with us who has had six back surgeries. She was totally against an adjustable bed telling me that they were ugly and too expensive. I ordered it anyway and she loves it! It was easy to set up, but you will need two people to lift it. Ours is a queen size. My daughter and I put it together and it went right into her bed frame. I even can use her grab bar at the top of the bed. She was using six pillows to support her head, legs and feet. Now she only needs one for her head. I love that with the touch of one button it will go back to the original bed position for me to get her out of bed. I wish we would have bought this years ago.

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Mar 16, 2021
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

THE ULTIMATE PREMIERE PLATFORM

It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.

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Apr 2, 2022
Reviewer name: Brandi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

A little over priced. I have yet to find the USB port it supposedly has. The pillow tilt doesn’t hardly tilt and the foot lift doesn’t go high enough. The vibrating massage doesn’t work/ is so light u can’t feel it at all!!!! I’m all around disappointed, I feel like I paid $600 to sit up in my bed

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Mar 13, 2021
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LIFE CHANGING!!!

This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.

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Jun 14, 2024
Reviewer name: Donnie
5 out of 5 stars
5 out of 5 stars review

Review and Zero Clearance Install Notes (no legs)

Members Mark Premier Split King Adjustable Base. Zero clearance installation. I have a have a King storage bed with a base that is partly wood slats and part finished wood. I need a Split King adjustable base that was zero clearance, or could be used with no legs. The Samsclub.com online description of the Members Mark Premier Split King Adjustable is out of date. It indicates it is not compatible with zero clearance, but the manufacturer has upgraded the design and verified for me that they are shipping a zero clearance model. In the attached photo you can see that the bed fits and works on a storage bed or a sleigh bed design. The split king is shipped as 2 twin XL units. Each with its own remote. My twin XL mattresses were not due to arrive for several days, so I used the included synch cable so either remote adjusts both sides in unison. When the split mattresses are installed, I will remove the synch cable between the frames and the beds will operate independently with their own remote. The shipment was in two boxes. Heavy at around 100lbs each, I was able to get them in the house and up the stairs myself by putting the box on edge and rolling them end over end. When I got the the hardwood floor, placing the box on a blanket and dragging the blanket worked great. Up a flight of stairs by placing the top edge of the box on a stair and using the steps as a lever to rotate the box up (I looked like the flag raising at Iwo Jima lol). The legs and remotes are in bags wire tied to the inside of the frame. Be careful not to cut any wires when cutting the wire ties! Be aware before you position the unit on the bed frame that there are "Left" and "Right" units. To tell them apart look for the USB ports. The USB ports are on the outside edge of the frame. I was afraid that I would need to buy plywood to prevent the rollers from getting caught in the spaces between the slats. But the design anticipated slats and it operates perfectly with no legs. There is a flexible bracket intended to connect the two bed from separating. For zero clearance applications, I would NOT recommend using them. I wasted more time trying to get them to work. They are for floor applications with legs attached. There are velcro straps to wrap around the frame and the slats to secure them. Also included are wood screws of the perfect length to secure the two frames to the wood slats. Position the beds where you want them. Make sure to incline the feet before screwing the fame to the slats. If you have the foot of the unit too close the the bed's foot board it can block the free operation of the adjustable foot of the unit. Once securely screwed in I put the old king mattress on then attached the wire brackets that secure the mattress on the bottom of the unit. Doing this last allowed me to slide the (heavy) king mattress on from the bottom by myself without having to lift over the brackets. Love the bed, even before the split mattresses arrive! The head tilt is awesome. I can see the tv in the sweet spot of my variable lens glasses with dislocating my neck. The remote is simple and intuitive. I can't wait to get the individual twin xl mattresses installed so I don't have to sleep in the same configuration as my wife. (It will be a tough few nights). During several trips to the bathroom I was surprised to see there is an underbed night light. A soft blue color and not bright enough to notice from the bed. I will experiment tonight to see if it is turned on/off by a photo sensor or motion detector - or if it is on all the time. Love the USB ports. But like I mentioned, make sure you don't switch left and right units or you USB ports will wind up in the center of the bed and under the covers. Don't buy this for the vibrating massage feature. It works, but with 12" of mattress on top of the vibrating unit, it doesn't have a chance to be felt in a meaningful way. All in all I am extremely satisfied. Shipping was actually early (promised Saturday and it arrived on Wednesday (4 days early). Installation was easy once I got the boxes upstairs. I would have been done with the two units in an hour (30 minutes each) if I hadn't spent so much time trying to get the connecting brackets to work.

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