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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
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4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 901-910 of 1,213 reviews
Feb 19, 2017
Reviewer name: christine119
5 out of 5 stars
5 out of 5 stars review

The best trash can set!

I just purchased this set of 2 sensor trash cans and I was amazed at the quality. I just love not having to touch the can when I have to throw in trash. My dog was getting into the garbage and making a mess and this has solved the problem. I highly recommend this set for their quality and value price.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Christine119,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Dec 9, 2017
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Nice look & appearance but lids not functioning!

After 2-mo of infrequent use both lids have become inoperable. We were truly impressed with the quick and soft opening/closing of the lids when they were working. Replaced the batteries on both units but still not working. Company requires you to PAY for shipping the broken unit for replacement (that would be around $45 for both on shipping!!). This has been a bad purchase for us and would suggest others to avoid buying this product. We still use them but it is very inconvenient to do so - you have to grab, pull & hold the lid with one hand (it will not stay FULLY open if let go) and use your other hand to throw in the trash. The point? A $10 waste basket works more efficiently (just push down a notch/lever/button and the lid opens and stays open, and you can now use both hands to dispose off the trash). Other than the functionality of the lids, this product is well made and looks great.

Review from walmart.com
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reply from Nine Stars

Dear Gio123,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Nov 21, 2025
Reviewer name: CYNTHIA
3 out of 5 stars
3 out of 5 stars review

motion sensor trash can

small can quite working after 6 months

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thanks for letting us know — it shouldn’t stop working like that. Our team can help figure out what’s going on, so please reach out to info&#64;ninestarsusa.com. We want your bin to stay reliable and keep hygiene and tech working smoothly for you.

Feb 3, 2023
Reviewer name: Dan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not great

Works like garbage

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Jan 22, 2021
Reviewer name: Filmore
1 out of 5 stars
1 out of 5 stars review

The Never Opens When You Need It To

Do not waste your money!!!

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Aug 9, 2020
Reviewer name: Mom
1 out of 5 stars
1 out of 5 stars review

Terrible .

Terrible mechanism....lid doesn't hold up plastic broke and the auto lid is not functional

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br />-Nine Stars Group

Jun 2, 2020
Reviewer name: Sean
1 out of 5 stars
1 out of 5 stars review

Disappointed

Large can worked for 1 week. Then auto open stopped operating. Money wasted. Do not buy.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,   <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br />-Nine Stars Group

Sep 30, 2011
Reviewer name: wtpwrtp
5 out of 5 stars
5 out of 5 stars review

Great Product

I appreciate the automatic opening feature on these devices. The larger one sits within my hallway where it is easy to use for Paper trash. The smaller easily one fits in the cupboard under the sink where I use it for garbage.

Review from walmart.com
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reply from Nine Stars

Hi wtpwrtp,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Sep 8, 2020
Reviewer name: Shop123
1 out of 5 stars
1 out of 5 stars review

looks great doesn't last

after having this trash can less than a year the sensor stopped working, do I contacted the company for the warranty and that was a joke... don't waste your money!!

Review from walmart.com
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reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br /><br />-Nine Stars Group

Nov 17, 2016
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

love this!

comes in really handy with a small pet in the house. now we dont have to worry about the dog getting into the trash. and for the price... id say it was a great buy.

Review from walmart.com
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reply from Nine Stars

Hi Missesvee,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team