Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set

Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for

Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.

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4.4 out of 5 stars

stars1,633 ratings1,213 reviews

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Showing 131-140 of 1,213 reviews

Jun 6, 2018

Lady L

4 out of 5 stars review

Verified Purchase

love it!

Great buy. perfect size for my kitchen & bathroom. Excellent price & I just love it.

Helpful?

reply from Nine Stars

We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Apr 16, 2026

Rickster

3 out of 5 stars review

Works when new. Plastic gear wore out in 18 months

I purchased the can set in September 2024. As of March 2026, the large can no longer opens and closes. I put in fresh batteries. When you open the can the gears try and make noise but does not open or close. It seems the plastic gear is worn down. Basically stripped. Can only has a 1-year warranty. Sams Club said they cannot help. As another reviewer stated, it works great when it newer. Being plastic it will soon strip and fail for you as well. Now I just have to leave it open or manually rig something up to open and close it. The flat surface top is hard to get your fingers into the "knob" to easily open. I tried to add a short video, but this review does not allow videos.

Helpful?

reply from Nine Stars

Thank you for sharing your experience, and we’re sorry to hear about the trouble with your can. It sounds frustrating, especially after it worked well initially. We design our products with a focus on reliable technology, durability, and hygienic touchless use, and we take feedback like this seriously as part of our commitment to transparency and improvement. Our lids include a 2-year warranty, and since this appears to be a technical issue, please reach out to us at info@ninestarsusa.com with the details so our team can review your case and assist you further.

Sep 3, 2020

Anonymous

1 out of 5 stars review

Verified Purchase

Looks good is all

Big trash can doesn’t have a liner but little one does. It uses lots of big batteries and the opening in the big can is way small. Returned it.

Helpful?

reply from Supplier Response

Hello,   Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    -Nine Stars Group

Aug 28, 2020

Bristolbristo

5 out of 5 stars review

Verified Purchase

Stainless Steel Sensor Trash Can

We had a sensor trash can years ago & it finally bit the dust, so I've been eyeing this item for a long time. Thrilled to see it on sell.

Helpful?

reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Sep 13, 2021

Dee

3 out of 5 stars review

Verified Purchase

Motion open containers

Good quality, but wish the 2 gallon container also had a plastic ring to hold the bag in place, like the 13 gallon

Helpful?

reply from Nine Stars

Thanks for the rating Dee! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Apr 23, 2020

Mickey

5 out of 5 stars review

Verified Purchase

Auto Can

Great value. This is our second in 11 years from 9Stars and very pleased with the subtle changes. Highly recommend.

Helpful?

reply from Nine Stars

Hello,   Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Mar 17, 2020

Connie

4 out of 5 stars review

Verified Purchase

You’ll love the kitchen can

The smaller can is so small; it needs to be a little wider, but the larger can it’s really nice. Love the kitchen garbage can.

Helpful?

reply from Nine Stars

Feb 21, 2014

BYoung

5 out of 5 stars review

Verified Purchase

great deal

I needed a trash can with a lid and stainless steel to prevent it from holding odors since I have pets. These have been great! Im considering buying a second set. Great price!! I shopped around and this is by far the best deal.

Review from walmart.com

Helpful?

reply from Nine Stars

Hi Agrias316, Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Oct 21, 2022

Tracy

5 out of 5 stars review

Verified Purchase

GREAT trash can...

This is our 2nd trash can of this exact model...first one lasted 7-8 years before the plastic clip holding the lid on broke off....and it was of no fault of the lid...our son stuffed a bag of trash into the top and a portion of the clip snapped off.

Helpful?

reply from Nine Stars

Hello Tracy, Thank you for your review! We are so glad you’re enjoying your trash can! 😊 Should you need further assistance, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Jan 4, 2022

Cowgrlup

3 out of 5 stars review

Verified Purchase

Good Value for price.

Correct Product for Price. Don’t expect the best but it does the job it’s supposed to when it’s working. It’s a little glitchy from the start but once you get the kinks out it’s fine.

Helpful?

reply from Nine Stars

Thanks for sharing your thoughts Cowgrlup! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group