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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 61-70 of 533 reviews
Jan 8, 2022
Swissman
3 out of 5 stars review

Verified Purchase

FIX the wiring

This chair is relatively comfortable. Difficult to make forearms comfortable on arm rests due to cup holders. I feel there is not very much adjustment allowed for head/neck rest but leg and seat reclining is good. There is a wiring problem as the motor cord keeps coming unplugged. Have to turn the chair on it's side to plug back in.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Mar 1, 2022
Blankenstein
5 out of 5 stars review

Verified Purchase

Great chairs

Got 2 chairs to replace a couch and love them. They are big and so comfortable even for a guy my size 6'3" and 340lb. Easy setup once we got them inside as the FedEx just dumped them on the driveway and left. Side pocket are big enough to hold a laptop and the power and USB connection are great, they really cleaned up all the cords we used to have around our old couch. The lighted cup holders are a good gimmick doubt I will ever use them.

Helpful?2SYPY0HFIELD13599463116
Oct 2, 2023
Hairy
5 out of 5 stars review

Verified Purchase

Comfort Seating

This is a comfortable chair whether sitting up straight or reclining. It's just the right size for me so that my feet aren't dangling off the end of the foot rest when reclined. It's really great for taking naps. Other features enjoyed are two cup holders that light up, cellphone recharging port, easy controls for reclining, and several reclining positions especially the ability to lay flat.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! Thank you for your feedback! This helps with future customers! We hope you enjoy your chair!

Dec 16, 2022
Steve
5 out of 5 stars review

Verified Purchase

Not bad for the price

I bought a set of 4 for 299 each and I love them. They are heavy but not that hard to assemble. I wanted something cheap and I couldnt find anything anywhere for this price. The cupholders have the blue light which is nice. I would have liked a foldable table, but may be not possible for the price point.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Steve, thank you for your review. If you have any issues with the items, please don't hesitate to contact us at upholsteryservice@trueinnovations.com

Dec 21, 2022
alohadeb
5 out of 5 stars review

Verified Purchase

You will Love this comfy power recliner!

LOVE the chair! Very comfortable, easy to put together, looks very nice, great price! Smooth operation power recliner that doesn't have to be too far away from the wall behind. I bought this as a cozy seating option in a home office- however it would be perfect to set up a media room with. Want more! The only issue was the delivery 🚚. After explaining the following to Sam's, they gave me a $50 credit pay for someone to come assist with moving the box inside my house. It's a 350 lb box that was left on my front porch blocking the front door and it was not upright as per the huge arrows on the box. I had previously cleared the garage to open the door for a quick delivery but the driver/service never rang the bell or attended contact- he dropped it and ran off. Need to be able to leave delivery notes on Sams ordering site.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for the great review! We glad you love it! If you have any issues with the item, please don't hesitate to reach out to us at upholsteryservice@trueinnovations.com

Feb 6, 2023
Jim
3 out of 5 stars review

Verified Purchase

Chairs great, craftsman ship shaky

Chairs are great but it took us three to “build” two where everything was good with them. Lids on the arm compartments, the cylinders had no pressure in two and the cup holder lights didn't work on two of them. Pinched wires that I had to resplice to make them work.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Jim, we're sorry to hear you had issues with assembly. If you need any further assistance please contact us at upholsteryservice@trueinnovations.com

Nov 12, 2022
JBHAM
5 out of 5 stars review

Verified Purchase

Theater Chair

Received the chair which was shipped to me by SAM'S and it came in a box wrapped in two pieces; the base and back of the chair. The most difficult thing involved with setting up the chair was getting it into the house from the front yard. The base is heavy and I needed help getting it upstairs. Once the chair was in place it was easy to set up; you needed to make sure the top (back) of the chair fit securely with the base (bottom) by sliding the top of the chair along the fitted bracket until it clicked into place. Make sure the back of the chat is straight and not crooked. Attach the power cord plug it in and sit in the chair and enjoy. The chair recliners and lays out in different positions without issue and everything work fine. Quality chair for the price, we purchased two chairs and my wife and I are extremely satisfied with them. I recommend this product!

Helpful?2SYPY0HFIELD13599463116
Aug 17, 2023
Chris
4 out of 5 stars review

Verified Purchase

Well priced and comfy

This chair is well priced compared to other chairs with similar features. It is reasonably comfortable for both my 6' husband as well as myself 5'. The seat depth is great for short-legged as well as long-legged people. Lighted cup holder a definite plus. My only concern is that, as the chair reclines, the rubbing of the cushions makes sounds akin to body functions! I think/hope that this is due to newness vs "hot air"!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Chris,Thanks for your feedback! We are glad to hear that your chairs are to your liking! If you have any questions or issues in the future, please contact us at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Nov 8, 2021
Alex V
5 out of 5 stars review

Verified Purchase

Great comfortable recliners

I bought two and love them. I put the back on and connected the wiring from top to bottom and one of the recliners had the power light on but didn't recline. Check that the wire behind the plug that goes to the outlet. Mine wasn't connected to the base of the recliner. Once I connected that everything worked fine.

Helpful?2SYPY0HFIELD13599463116
May 19, 2023
Randall
5 out of 5 stars review

Verified Purchase

A very nice recliner, would buy it again.

Very nice recliner. It comes in two pieces so I was able to move it into a bedroom and then assemble it. Its large enough for a 6 ft 1 man to be comfortable. It is heavy so ideally moving it and putting it together is a 2 person job, however I actually assembled it by myself.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Randall, thanks for the review and feedback!