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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars
1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 61-70 of 533 reviews
Nov 4, 2021
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Very enjoyable and enjoying ! Very comfortable and fits like a glove! I am senior so the electric reclining is wonderful, I replaced a recliner that I had a hard time sitting up, a lot of climbing out!! Very pleased! I also love the adjustable headrest!

Helpful?2SYPY0HFIELD13599463116
Nov 12, 2022
Reviewer name: JBHAM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Theater Chair

Received the chair which was shipped to me by SAM'S and it came in a box wrapped in two pieces; the base and back of the chair. The most difficult thing involved with setting up the chair was getting it into the house from the front yard. The base is heavy and I needed help getting it upstairs. Once the chair was in place it was easy to set up; you needed to make sure the top (back) of the chair fit securely with the base (bottom) by sliding the top of the chair along the fitted bracket until it clicked into place. Make sure the back of the chat is straight and not crooked. Attach the power cord plug it in and sit in the chair and enjoy. The chair recliners and lays out in different positions without issue and everything work fine. Quality chair for the price, we purchased two chairs and my wife and I are extremely satisfied with them. I recommend this product!

Helpful?2SYPY0HFIELD13599463116
Feb 6, 2023
Reviewer name: Jim
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Chairs great, craftsman ship shaky

Chairs are great but it took us three to “build” two where everything was good with them. Lids on the arm compartments, the cylinders had no pressure in two and the cup holder lights didn't work on two of them. Pinched wires that I had to resplice to make them work.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Jim, we're sorry to hear you had issues with assembly. If you need any further assistance please contact us at upholsteryservice@trueinnovations.com

Jan 8, 2022
Reviewer name: Swissman
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

FIX the wiring

This chair is relatively comfortable. Difficult to make forearms comfortable on arm rests due to cup holders. I feel there is not very much adjustment allowed for head/neck rest but leg and seat reclining is good. There is a wiring problem as the motor cord keeps coming unplugged. Have to turn the chair on it's side to plug back in.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Nov 8, 2021
Reviewer name: Alex V
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great comfortable recliners

I bought two and love them. I put the back on and connected the wiring from top to bottom and one of the recliners had the power light on but didn't recline. Check that the wire behind the plug that goes to the outlet. Mine wasn't connected to the base of the recliner. Once I connected that everything worked fine.

Helpful?2SYPY0HFIELD13599463116
Dec 16, 2022
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Not bad for the price

I bought a set of 4 for 299 each and I love them. They are heavy but not that hard to assemble. I wanted something cheap and I couldnt find anything anywhere for this price. The cupholders have the blue light which is nice. I would have liked a foldable table, but may be not possible for the price point.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Steve, thank you for your review. If you have any issues with the items, please don't hesitate to contact us at upholsteryservice@trueinnovations.com

Oct 2, 2023
Reviewer name: Hairy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort Seating

This is a comfortable chair whether sitting up straight or reclining. It's just the right size for me so that my feet aren't dangling off the end of the foot rest when reclined. It's really great for taking naps. Other features enjoyed are two cup holders that light up, cellphone recharging port, easy controls for reclining, and several reclining positions especially the ability to lay flat.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! Thank you for your feedback! This helps with future customers! We hope you enjoy your chair!

Dec 27, 2021
Reviewer name: rsusnjer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent Theater Chair at a Very Good Price

Needed to replace my standard recliner and decided that I'd like to upgrade. Searched virtually every website and read virtually every review on Theater Power Recliners under $1,000 and could not find a reason not to buy this. Once I received the recliner I was amazed on how well this was built and operated. It is extremely comfortable and the bonded leather upholstery seems to be durable. I had to take away 1 star because one of the armrest lids was out of alignment and hanging on by only 1 screw. The screws securing the piston cylinder were too short and disconnected from the chair itself. However, my son easily fixed the problem by replacing the screws with longer deck screws. All is now fine but I do suspect that there will be future problems with this style of lifter. But, we'll deal with that if/when we come to it.

Helpful?2SYPY0HFIELD13599463116
Aug 17, 2023
Reviewer name: Chris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Well priced and comfy

This chair is well priced compared to other chairs with similar features. It is reasonably comfortable for both my 6' husband as well as myself 5'. The seat depth is great for short-legged as well as long-legged people. Lighted cup holder a definite plus. My only concern is that, as the chair reclines, the rubbing of the cushions makes sounds akin to body functions! I think/hope that this is due to newness vs "hot air"!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Chris,Thanks for your feedback! We are glad to hear that your chairs are to your liking! If you have any questions or issues in the future, please contact us at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Oct 30, 2021
Reviewer name: Peggy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

I bought this chair online thinking it would be good quality because I bought it through Sams. I will not buy sight unseen again. The right arm is loose and when you sit down the cushion goes down to where you can feel the springs. It's just not as good quality as I thought it was going to be.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hello Peggy! This product is manufactured by our licensed partner Lifestyle Solutions. Please contact Lifestyle Solutions at 1-877-693-8866 and they will assist you further. Thank you.