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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 511-520 of 533 reviews
Jan 29, 2022
Mike3797
1 out of 5 stars review

Cheaper than I first thought. Fabric is ripping

Cheaper than I first thought. Fabric is ripping only after 2 months. Left storage arm loose and will not tighten. Wish I could return. Trash

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Oct 26, 2021
Chucky
1 out of 5 stars review

I Must Got Defective One

I can go along with the good ratings on most of the things right up until a year old when electrical quit and chair was useless.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry to learn of your experience. If you wouldn’t mind, please contact us at 1-888-240-1945 so we can get more information to assist you better. Thank you.

May 18, 2023
Hoe household
4 out of 5 stars review

Good chair for the money!

Great chair for the price. We have had ours for more than a year and now the back is rubbing against the console and the sound is so loud and irritating. How do you correct this? What can we use as a lubricant to ease the rubbing?

Helpful?2SYPY0HFIELD13599463116
May 6, 2023
Ron
3 out of 5 stars review

Misaligned brackets for backrest.

As another reviewer stated when facing the chair from the back the left side is too close to the armrest which is causing it to rub and make a noise plus it looks bad.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi, thank you for your review and feedback. We’re sorry to hear the item didn’t best suit your needs. We have other items that might better fit. If we can help recommend, please contact us at upholsteryservice@trueinnovations.com

Jan 8, 2022
Duane
5 out of 5 stars review

love the chair

I have had my chair for a week now and thinking bout adding a second one to my living room. Great price and easy to fall asleep in when trying to watch a movie

Helpful?2SYPY0HFIELD13599463116
Mar 6, 2023
Audie
3 out of 5 stars review

We want another

We had this chair for just a few weeks and the stabilizer rods that attached the back to the base BROKE (made of wood). We want to reorder but are hesitant. It is a great chair, height, power and the back go flat for sleeping comfort.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

I am sorry to hear you have had issues with your recliner. Please reach out to our customer service department for assistance at 800-318-9669

Dec 26, 2021
Pazlinks
5 out of 5 stars review

Wow I love these chairs!!

These chairs are really nice and I love the lighted cup holders!! They are comfortable and really are the best seat in the house for movie time, nap time, anytime!!! Get these chairs and you will love them too!

Helpful?2SYPY0HFIELD13599463116
May 2, 2023
TT
5 out of 5 stars review

Well worth the price

Sturdy and comfortable and had all the features I wanted. Looks good, too. Easy set up and the electronics are well made. Love it. I might outfit my whole living room with these.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi, thank you for your review! We’re glad you love the item! If you run into any issues with the item, please don’t hesitate to contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669

Aug 13, 2023
Phyllis
5 out of 5 stars review

Great Chair

I bought this chair to replace my recliner purchased in 2008. I am very pleased. I especially like the storage areas. I went to my local warehouse to check it out and then ordered it.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Phyllis, we're thrilled to hear you're pleased with your purchase! If you have any issues with the item please don't hesitate to contact us at upholsteryservice@trueinnovations.com and/or call into 1-800-318-9669

Feb 6, 2024
sandra
1 out of 5 stars review

Serta chair

No color options available

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Sandra! Thank you for your feedback. We are sorry to hear that our Serta Home Theater Power Recliner did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your Recliner, please do not hesitate to contact us at upholsteryservice@trueinnovations.com, or call 1-800-318-9669.