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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars
1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 41-50 of 533 reviews
Dec 5, 2022
Reviewer name: Old Codger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta Theater Recliner

This chair is everything that I hoped for. Reclines nicely. It has a separate control for the headrest. Came in two pieces as expected. Easily put together. I would have preferred to have the controls on the outside but understand they need to be on the inside if multiple chairs are to be used next to each other in “theater” style. Great price. Would buy another if I needed another.

Helpful?2SYPY0HFIELD13599463116
Nov 8, 2021
Reviewer name: MDively
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great value for a home theater chair

Great chair - great value. The only reason I didn't rate this a 5 is because 1 of the 2 chairs sent had an electrical issue and didn't work properly. Sam's customer support was helpful and immediately sent a replacement but it was obviously annoying to have to deal with the extra headache of reboxing the defective chair and working with a shipper to have it picked up. Chair itself is very comfortable - I'm 6'2” and a big dude and it fits me well. Definitely recommend if you are looking for a good value on a home theater chair.

Helpful?2SYPY0HFIELD13599463116
Nov 16, 2021
Reviewer name: Sandy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with chair

The Serra home ent. Chair is great. Material is very easy to clean, love the color (brown). Never have to get up to charge my pad, phone. Easy to get in / out. Only thing is the chair takes time (slow) too lift legs. Have not been out of it to watch football since I got it. Oh drink holders are a plus too. Delivery was a downer they just tossed it out at in the driveway and left. Had to ask neighbors to help us.

Helpful?2SYPY0HFIELD13599463116
Oct 31, 2021
Reviewer name: Shirley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Power chair

We ordered two of these chairs and liked them so much we ordered four more. Two more for our living room and two for our camper

Helpful?2SYPY0HFIELD13599463116
Dec 4, 2022
Reviewer name: LetsGoBrandon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Junk

Popping and clanking sounds when reclining and going back down. Go with the Travis brand instead of the Serta. Will be returning for the Travis.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi, We're sorry to hear about your issue. Please reach out to us at upholsteryservice@trueinnovations.com if you still have the item. We'll be happy to review your claim before a return is made.

Dec 28, 2021
Reviewer name: jap
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bought the name brand, but oh well.

Today is Dec 27, chair was purchased on Dec 14. It is now broken and will be requesting a refund ASAP.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Oct 31, 2021
Reviewer name: Sticky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta theater recliners

This chair is loveable, comfortable, and worth e every dime you are going to spend on it. Plus price is really not that bad.

Helpful?2SYPY0HFIELD13599463116
Aug 19, 2023
Reviewer name: Desert Rat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful!

Huge bang for the buck. High quality chairs at a more than reasonable price. Delivery was off the charts great too. Thanks Sams Club!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! Thank you for your feedback! If you have any issues with this item, please do not hesitate to contact us at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Oct 12, 2021
Reviewer name: TwinSon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Why I Didn't Give 5 Stars

the chair is great But when i unpacked the In-Arm Storage was broken not a dear breaker BUT for this price you expect better quality was a gift for my mom and as we all know you don't want momma mad or disappointed

Helpful?2SYPY0HFIELD13599463116
Nov 3, 2021
Reviewer name: MR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Had a pair of them less than a week and while reclined the back completely cracked and snapped off one. Not sure if it was a manufacturing defect or what… we returned the both of them over safety concerns. Disappointing for sure.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry to learn of your experience. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!