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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 411-420 of 533 reviews
Dec 22, 2023
Carol
5 out of 5 stars review

Verified Purchase

Nice recliner

Great quality

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Mar 25, 2023
nr
3 out of 5 stars review

Good for the price but has limitations.

We have owned a pair of these recliners for just over a year. For the price the quality is decent. The good: 1. Power recline and head adjustment are smooth 2. Padding is good in the seat and at the head 3. Generous storage under each armrest 4. Two outlets and 2 USB ports in the right armrest are handy 5. The appearance is rich 6. No discernible wear after one year The bad: 1. The arm rests are uncomfortable and the corners dig into your arms 2. The arm rest are not aligned properly 3. The arm rest are designed poorly and bend outward when using them to help you stand 4. The connections for the power recline and head tilt are poorly secured and disconnect when reclining 5. No lumbar support Conclusion: A pretty good choice in this price range. If you can afford it, look for a recliner that has powered lumbar support as well as power recline and head tilt. We tested several “triple power” chairs from Flexsteel and experienced what a really good recliner feels like. Granted, the Flexsteel chairs are priced $800 more than these chairs.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello, thank you for this detailed review of the item. It's always appreciated when we get these kind of reviews. Thank you!

Oct 22, 2021
Kim
5 out of 5 stars review

Verified Purchase

Easy set up.

Very comfortable.

Helpful?2SYPY0HFIELD13599463116
Dec 11, 2021
Coach Mal
5 out of 5 stars review

Verified Purchase

Comfortable

Love my Chair

Helpful?2SYPY0HFIELD13599463116
Apr 23, 2023
MLRobbins
5 out of 5 stars review

Verified Purchase

Nice features

Lots of amenities

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello, thank you for your review! If you run into any issues with the item, please don’t hesitate to contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669

Nov 13, 2021
Mobetter
5 out of 5 stars review

Verified Purchase

Comfortable

Grat price and feel.

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Nov 18, 2021
Nick
5 out of 5 stars review

Verified Purchase

Awesome

Love it

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Dec 5, 2021
Greg
3 out of 5 stars review

50 - 50

I purchased two of these chairs online. They were delivered and I set them up yesterday. Once chair works fine but the does not work at all. I have checked the connections and still no power past the main switch. How do I go about getting someone to my home to fix the problem?

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry that the Serta Power Recliner has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!

Mar 15, 2023
Jill
5 out of 5 stars review

Verified Purchase

Just what we were looking for

Beautiful comfy recliner

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Feb 25, 2023
Mooky
5 out of 5 stars review

Verified Purchase

B

Very good

Helpful?2SYPY0HFIELD13599463116