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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars
1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 301-310 of 533 reviews
Aug 6, 2022
Reviewer name: John T
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent chair for the price

It came on time, and was easy to put together. However, the faux leather from the seat back squeaks when it rubs against the seat cushion faux leather when you are reclining the chair. Minor issue, though.

Helpful?2SYPY0HFIELD13599463116
Dec 31, 2022
Reviewer name: Tracee
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing cup holders

This chair is a fantastic price and it seems study. The only complaint we have is the cup holders are completely missing. The only thing in its place is some flimsy mesh material. Very disappointing.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! We apologize for the issue! Please contact us at upholsteryservice@trueinnovations.com and/or call in at 1-800-318-9669 and we can advise steps on how to open a warranty claim.

Jan 7, 2026
Reviewer name: CLARENCE
1 out of 5 stars
1 out of 5 stars review

Lasted a year with absolutely no customer service

Purchased this recliner from Sams about a year ago. I liked the chair until today when the power to the backrest/footrest/led light cupholder had no power. The unit had power to the in arm outlets but the lifts are dead. Tried to contact Life Styles/Serta. Good luck. Horrible service. Two hang ups and I am stuck with a $500.00 worthless chair now. Avoid this operation unless you plan on throwing good money away.

Helpful?2SYPY0HFIELD13599463116
Nov 28, 2022
Reviewer name: COCONUT PALMS INN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent comfortable recliners

Good quality chairs, I've used them at our inn before, will buy again.

Helpful?2SYPY0HFIELD13599463116
Mar 7, 2022
Reviewer name: Beulah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality

Excellent quality product!

Helpful?2SYPY0HFIELD13599463116
Aug 25, 2022
Reviewer name: Jerry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

Comfortable. Tried it out at Sams's and ordered two.

Helpful?2SYPY0HFIELD13599463116
Feb 24, 2022
Reviewer name: SamSam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy reclining...

The recliner is very comfortable. Totally worth the price.

Helpful?2SYPY0HFIELD13599463116
Dec 3, 2023
Reviewer name: Robert U
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice and comfortable recliner

Very good and comfortable recliner that is movie theater quality

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Robert! Thank you for your review of the Serta Home Theater Recliner! We hope you continue to love your chair! If you need anything in the future, please reach out at 1-800-318-9669 or upholsteryservice@trueinnovations.com.

Feb 8, 2024
Reviewer name: Eadie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serra home theater recliner

Great chair! Comfortable and convenient

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

We greatly appreciate your positive feedback and review. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Feb 15, 2022
Reviewer name: greybob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Chair

Love the chair everything works as it should. easy to unpack and assemble

Helpful?2SYPY0HFIELD13599463116