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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 301-310 of 533 reviews
May 23, 2024
Ron S
3 out of 5 stars review

Verified Purchase

WARNING ⚠️ CHAIR WILL NOT OPEN OR CLOSE W/O POWER

Chair WILL NOT WORK MANUALLY! You must plug it in to work. You cannot open it or close without power. They DO NOT WARN YOU OF THIS BEFORE PURCHASING. VERY DECEPTIVE. SO, YOU MUST PLACE THE CHAIR NEAR AN OUTLET OR SEE UNSIGHTLY CORD ACROSS TGE ROOM.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at upholsteryservice@trueinnovations.com, or call 1-800-318-9669.

Aug 6, 2022
John T
4 out of 5 stars review

Verified Purchase

Decent chair for the price

It came on time, and was easy to put together. However, the faux leather from the seat back squeaks when it rubs against the seat cushion faux leather when you are reclining the chair. Minor issue, though.

Helpful?2SYPY0HFIELD13599463116
Dec 31, 2022
Tracee
3 out of 5 stars review

Verified Purchase

Missing cup holders

This chair is a fantastic price and it seems study. The only complaint we have is the cup holders are completely missing. The only thing in its place is some flimsy mesh material. Very disappointing.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! We apologize for the issue! Please contact us at upholsteryservice@trueinnovations.com and/or call in at 1-800-318-9669 and we can advise steps on how to open a warranty claim.

Nov 18, 2021
smittydj
5 out of 5 stars review

Verified Purchase

Awesome chair!!

Excellent chair. Easy to put together. Very comfortable.

Helpful?2SYPY0HFIELD13599463116
Feb 11, 2023
Darrel
4 out of 5 stars review

Verified Purchase

Good value

My only complain is the chair is slow to return to a regular setting position

Helpful?2SYPY0HFIELD13599463116
Nov 9, 2021
Tbear
4 out of 5 stars review

Verified Purchase

Decent chair for the price.

Nice chair, could be a little deeper in the seat

Helpful?2SYPY0HFIELD13599463116
Feb 15, 2022
greybob
5 out of 5 stars review

Verified Purchase

My Chair

Love the chair everything works as it should. easy to unpack and assemble

Helpful?2SYPY0HFIELD13599463116
Jan 18, 2022
Studly
5 out of 5 stars review

Verified Purchase

Great lounge and theater chair

Very comfortable. Will made and thoughtful features

Helpful?2SYPY0HFIELD13599463116
Sep 6, 2023
Happy
5 out of 5 stars review

Verified Purchase

Very nice chair

We are very happy with our new chair. For the price it's great.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi! Thank you for your review! We are so glad to hear that you are happy with your recliner! If you need anything in the future, please reach out to us at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Mar 4, 2023
Kxjones
4 out of 5 stars review

Verified Purchase

Awesome

Very comfortable chair. Love the headrest function.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello! Thank you for your review. We're glad to hear it's awesome! If you run into any issues with the item please don't hesitate to contact us at upholsteryservice@trueinnovations.com