I found no assembly instructions in the box. Luckily I've assembled similar chairs. From the first use it squealed and screamed like an injured pig. I only have 35% of normal vision, but I finally found that the back of the chair is much closer to the left arm and is rubbing hard. I tried repositioning it several times, but it doesn't help. I applied LEXOL(R) between the sliding seat and back and the stationary arms and that quieted it down quite a bit. The right arm access door isn't attached straight and overhangs the outside of the arm. It was shipped to the house and I have no way to return it to the store inexpensively, I will live with it. The cup holders are out of level by about 6 degees, so be careful with full containers as they might spill.

Love the chair. It's comfortable BUT the back broke off while laying in it just 2 weeks from buying. I was sitting in it and suddenly the back went flat back because the two pieces holding the brackets that attaches the back to the base literally broke in half. I hope it was just a bad piece of wood but it looks like a bad design with a very weak place so be easy using it and hopefully you'll be fine.

I've only had it a little over a week, so I can't review it that well, as I don't know how it's going to stand up. But, I love that it has an outlet, and phone charger built in. I often sit in my recliner, with a heating pad on me, and that outlet makes it so much easier. Also, I used to sit my phone across the room to charge, and I couldn't get to it in time whenever it rang, but now with the charger built into the arm, my phone is always handy dandy.

Comfortable enough but had to work on it. Found a plug kept disconnecting under the chair and a all chair functions would stop. Had to strap it together with zip ties. The two blue led rings around the cup holders were working but now have broken blue segments of light around them. The right lid for the arm storage is a little crooked. Not a biggie, but I didn't expect this from Serta. They need to clean up their act,

Read the reviews. No problems at all remember to plug up the cord under the chair to work the motion. Sits fantastic, correct size and motion. Great for the price!

The first chair did not work…the replacement was delivered in the rain, and left on the street which is 70 ft from my house and it weighs 150 lbs. when the rain let up got it in my truck and drove it to the store..

The chair is great except the right cushion is wobbly it isn't too bad now but I feel it won't do anything be get worse. If you can fix I would appreciate the help.

At best a 3 star. The first was broken. The second has alignment issues. The armrest lids are crooked. The screws were falling out due to being stripped at the factory during assembly. This one to will be returned soon.

This chair is super comfortable and just plain cool. Very easy to set up. My only complaint is that it started making a creeeeeeeking noise whenever you lower the chair after only one week of use. Not sure what to do about it.

It is a good quality chair however as mentioned in almost every previous review the right arm will not stay secure. Not sure why it is the right side only but this needs to be addressed