Love the chair. It's comfortable BUT the back broke off while laying in it just 2 weeks from buying. I was sitting in it and suddenly the back went flat back because the two pieces holding the brackets that attaches the back to the base literally broke in half. I hope it was just a bad piece of wood but it looks like a bad design with a very weak place so be easy using it and hopefully you'll be fine.

While the recliner does everything it's touted to do, it is too small for my husband. He's 6'3" His feet hang over the footrest and his head tilts back over the top of the chair when reclined. Quality seems a tad bit below average, but we were in a crunch to get a new recliner so this will work until we can find a nicer one for the long haul.

Comfortable enough but had to work on it. Found a plug kept disconnecting under the chair and a all chair functions would stop. Had to strap it together with zip ties. The two blue led rings around the cup holders were working but now have broken blue segments of light around them. The right lid for the arm storage is a little crooked. Not a biggie, but I didn't expect this from Serta. They need to clean up their act,

The chair is great for the price. My husband is practically living in it while he recovers from surgery. The only reason I didn't give it 5 stars was that it didn't work when we set it up. We had to turn the chair over to find and connect a loose wire. That wire came apart again later but now we know what to look for.

I found no assembly instructions in the box. Luckily I've assembled similar chairs. From the first use it squealed and screamed like an injured pig. I only have 35% of normal vision, but I finally found that the back of the chair is much closer to the left arm and is rubbing hard. I tried repositioning it several times, but it doesn't help. I applied LEXOL(R) between the sliding seat and back and the stationary arms and that quieted it down quite a bit. The right arm access door isn't attached straight and overhangs the outside of the arm. It was shipped to the house and I have no way to return it to the store inexpensively, I will live with it. The cup holders are out of level by about 6 degees, so be careful with full containers as they might spill.

Nice chair but the fumes are unbearable and instead of disapating, are only getting worse. I can't bear to sit in it. The smell gets on my clothes as well and makes me nauseaus.. It is going back as soon as I can hire someone to take it back downstairs.

With assistance from another person necessary to remove the two pieces from its packaging, once out of the box the chair is quite easy to assemble. The chair is comfortable and serves its purpose. The legs can be elevated without the head rest having to go back, so if you prefer to sit upright with only your legs elevated, this chair does the trick. The only negative I have thus far is that the arm rests, which cover two nice storage compartments, could potentially push out of alignment after much usage. This is something to consider when using the chair especially if you are a larger person such as myself. For the price paid, I am still pleased with my purchase.

I purchased this chair for use in my bedroom. I'm older so I have a bit of trouble getting around now. I like the power assist but the motor is a bit slow. Although the back does move forward and back there is little difference between the positions. The chair is a bit firm but that's probably because it's new. As it's used I think it will become more comfortable. My only color choice was black although I preferred brown or tan to match our decor, those colors were not available. The main reason I purchased this chair was the price point. It was about half the cost of other comprable chairs I looked at. It does have two cup holders and two storage bins which is convenient while watching TV. It is a very heavy unit that's well packed in one box. It will take two people and a furniture dolly to move it into a room. There is some assembly required after unboxing. Using small furniture moving pads is very helpful when placing the chair once it's assembled. For the money, this is a good chair. I would recommend anyone in the market for one to check this one out before making a final decision.

Very comfy...great price. Very comfortable chairs. They aech arrived in one box with two pieces in the box. You have to install the back onto the base. Very simple, no tools required. It takes two people to carry the box. I have been looking for this type of chair for awhile and they were all in the range of $1200 each. Whe I saw these Serta chairs for $399, I was unsure about the quality. After receiving them, I am pleasantly surprised. They feel very sturdy. They are also high enough that an elderly person can easily get up from them. There are 3 usb ports and two electric plugs. There is a separate switch for both the foot recline and the head. The cupholders are illuminated. I hope they hold up under use, but they seem pretty well built.

I love this recliner! Its solid, its comfortable, it can recline in an almost flat position, the cup holders light up blue and there are USB ports in one of the arms and one on the side of the right arm along with the controls! The back of the recliner can be adjusted alone or with the foot rest. This is just what I needed after my stay in the hospital. It arrived well packed in a very large box. The only assembly is snapping the back into the chair! Super easy. Than just plug it in, choose your favorite reclined position and relax. Very well made and a great value for the money.