After a week of having this chair the recliner motor started squeaking. We are receiving a replacement next week. Hoping the new one will not do the same. Sam's has been great working with me to get the defective chair picked up and the replacement sent. Lots of phone calls.

We have had the chairs for two weeks and loving them so far. The chairs were easy to set up. They are comfortable, easy to use, and the blue light for your drink is a nice touch. I went to several box stores that cost 3X and had a 6 month wait. I am happy with them and would recommend them based on cost, ease and availability.

While the recliner does everything it's touted to do, it is too small for my husband. He's 6'3" His feet hang over the footrest and his head tilts back over the top of the chair when reclined. Quality seems a tad bit below average, but we were in a crunch to get a new recliner so this will work until we can find a nicer one for the long haul.

I love this recliner! Its solid, its comfortable, it can recline in an almost flat position, the cup holders light up blue and there are USB ports in one of the arms and one on the side of the right arm along with the controls! The back of the recliner can be adjusted alone or with the foot rest. This is just what I needed after my stay in the hospital. It arrived well packed in a very large box. The only assembly is snapping the back into the chair! Super easy. Than just plug it in, choose your favorite reclined position and relax. Very well made and a great value for the money.

We bought six of these chairs for our home theater. It's a very comfortable chair, and although it's faux leather it doesn't feel cheap. I'm a tall person and fit in it just fine. Four of the six chairs were fine, but one had an armrest that was loose (able to tighten with a screwdriver) and another the armrest had torn off completely. We returned that one to the store, but the replacement recliner had a headrest that did not function. If it weren't such a hassle we would return that as well. All in all, it's a nice chair, but 3 of 7 chairs having issues is a sign of poor craftsmanship. You may get lucky to get a good quality chair, but you may be disappointed as well.

With assistance from another person necessary to remove the two pieces from its packaging, once out of the box the chair is quite easy to assemble. The chair is comfortable and serves its purpose. The legs can be elevated without the head rest having to go back, so if you prefer to sit upright with only your legs elevated, this chair does the trick. The only negative I have thus far is that the arm rests, which cover two nice storage compartments, could potentially push out of alignment after much usage. This is something to consider when using the chair especially if you are a larger person such as myself. For the price paid, I am still pleased with my purchase.

Nice chair but the fumes are unbearable and instead of disapating, are only getting worse. I can't bear to sit in it. The smell gets on my clothes as well and makes me nauseaus.. It is going back as soon as I can hire someone to take it back downstairs.

Super comfy, arrived quickly, and was very easy to set up. It works exactly as I imagined it would, but it is way more comfortable than I expected an affordable chair like this to be. Added bonus are the charging ports in the armrests, and just how deep those armrest pockets go!

Advertised as leather. Box clearly states faux leather. Quite misleading and just an overall inconvenience to deal with the delivery, and then return of such a heavy, bulky item(s). Also, the grey color appears as nearly black, fyi for anyone curious.

The chairs (we bought two) are very nice and comfortable and we love all the tech. A bit noisy as the chair goes up and down. However, delivery was spectacularly awful. It took 18 days to get both chairs.To their credit Sam's tried to keep us informed while every day FedEx told us the chairs were going to be delivered that day, and then there was some issue. And they also wanted someone to be home for the delivery - for 18 days! I did have a case open with Sam's and got good feedback and excellent help from Xander, a service rep. Finally when they came, FedEx dumped them at the garage door and didn't even ring the bell.