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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 871-880 of 7,934 reviews
Jan 30, 2026
RRinWisconsin
2 out of 5 stars review

What happened to them?

These have been the best tissues for years but they now feel more like sandpaper. I can't fathom why P

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi there, thanks for sharing your feedback. We’re really sorry to hear that your experience with Puffs Plus Lotion hasn’t been what it used to be — that’s definitely disappointing, especially for a product you’ve relied on for years. The softness and comfort you mentioned are exactly what we aim to deliver, so we appreciate you speaking up. Your comments are important and will be shared with the Puffs team as they continue to evaluate product quality. If you’d like further help or want to discuss this experience in more detail, please reach out to Puffs Consumer Care at 1-800-777-8337. They’ll be glad to assist. Thank you again for taking the time to let us know — we truly value your long-time loyalty and feedback.

Apr 15, 2026
Kat2
4 out of 5 stars review

Excellent product. Packaging issues.

Love these tissues. Only issue is the last 10 tissues are folded over

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 11, 2022
Brkz
3 out of 5 stars review

Bring back the big boxes

Pay more for way less while there are like 5 varieties of crappy kleenex available. This was a ridiculous change.

Helpful?23T3SJYKI02013599411392
Aug 21, 2022
Rob
1 out of 5 stars review

Hate the cubes go back to rectangle boxes

I hate these cubes. They are so difficult to get tissues out of. Please switch back to the rectangle boxes.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sorry to hear you aren't a fan of the cube shape, Rob. While our family rectangle boxes are still available, it's up to the individual retailers on whicj products they choose to sell. If you'd like to share more or have any questions, give us a call at (800) 777-8337.

Nov 26, 2021
Chris7
5 out of 5 stars review

Verified Purchase

Great Tissues

I like the puffs with aloe - easy on your nose! It's an easy way to buy them and they're delivered for free.

Helpful?23T3SJYKI02013599411392
Dec 7, 2022
Arie
1 out of 5 stars review

Bring back the big boxes

These are horrible as soon as they get half used if you pull the Kleenex it lifts the whole box. Please bring back the regular size boxes.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sorry to hear you aren't a fan of the cube design, Arie. We appreicate you sharing your feedback with us, and we'll be sure to pass this along to our team. If you'd like to share more or have any questions, give us a call at (800) 777-8337.

Jan 7, 2026
Aleisha
5 out of 5 stars review

Special wherever

Super! Special for any occasion and convenient for any type of company. A superb compliment for any company or special occasions!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 14, 2025
Scratchynose99
1 out of 5 stars review

Was a go to tissue

The product is now thinner with the feel of no lotion added to it. Was my go to tissue for the family. No longer.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We’re sorry to hear that the Puffs Plus Lotion tissues feel thinner and less moisturizing than expected. We understand how disappointing that can be when it was your go-to for the family. Your feedback is important to us, and if you’d like to share more about your experience, you’re welcome to reach out at 1-800-777-8337.

Jan 6, 2026
birdy58
1 out of 5 stars review

Poor quality

Over the past year or so I have noticed that this product has declined in quality. It actually feels like sandpaper on my nose.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for taking the time to share this feedback — I’m really sorry to hear about your experience. Your tissues should feel soft and soothing, not rough or irritating, and I can understand how frustrating it is to notice a change in quality over time. We’d really like to learn more about the specific boxes you purchased and help make this right. When you can, please contact our Puffs team at 1-800-777-8337 so we can collect a few details and talk through options. We appreciate you letting us know — your feedback truly helps us improve.

Nov 17, 2025
ConnieD
1 out of 5 stars review

Not Aloe?

What happened? Not aloe?Is it a scented product now? I cannot have 'scented products'. I had a strong reaction.What are the ingredients?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi Connie, We’re very sorry to hear about your experience and understand how concerning this must be. Please be assured that Puffs Plus Lotion tissues are not scented and do not contain aloe. If you’d like to discuss this further or have any questions about the product, please feel free to contact us at 1-800-777-8337. We’re here to help.