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Sams Club
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 861-870 of 7,934 reviews
Oct 5, 2021
Beers
5 out of 5 stars review

Verified Purchase

Soft on the nose

Great value, soft on the nose

Helpful?23T3SJYKI02013599411392
Jan 14, 2023
Cathy Dee
5 out of 5 stars review

Verified Purchase

Kleenex with lotion

Kleenex with lotion are a must for colds!

Helpful?23T3SJYKI02013599411392
Oct 20, 2021
Tony
5 out of 5 stars review

Verified Purchase

Met expectations

Exactly what I expected

Helpful?23T3SJYKI02013599411392
Dec 7, 2022
McGap
3 out of 5 stars review

Where Are The Rectangular Boxes?

Puffs have been my go to tissues for a long time. Like some others I have noticed that the quality seems to have suffered and they are not as soft as they once were. Don’t know what that’s all about. But of more concern is that only the cubes are being offered any more. What’s going on? I see in other stores that the Puffs boxes ARE available so what gives with Sams? I agree with some others that the cubes are a real pain. Hard to get the tissues to feed one at a time if at all and fewer tissues overall. Please bring back the regular boxes. I’ve quit buying any tissues here because of this.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sorry to hear you aren't enjoying the cube design. As it's up to the individual stores on which prodicts they decide to sell, we'd recommend speaking with the store manager of your favorite location to see if they'd be able to order the box size you prefer.

Jan 15, 2023
Adolf
1 out of 5 stars review

Verified Purchase

Puffs

Small boxes

Helpful?23T3SJYKI02013599411392
reply from Supplier Response

We'd like to get more information to best help, so when you have a minute, please reach out to us at (800) 777-8337.

Mar 5, 2023
Suzy
5 out of 5 stars review

Verified Purchase

Good deal

Good deal

Helpful?23T3SJYKI02013599411392
May 24, 2023
Dave V
1 out of 5 stars review

Great tissues! Nightmare box...

Great tissues ruined by a terrible box. Unless you cut the top of the box off the tissues tear. It's a disappointing design disaster. I would highly recommend the tissues if you have a box cutter handy. Otherwise, look elsewhere if you want tissues to exit the box useful and intact.

Helpful?23T3SJYKI02013599411392
reply from Puffs

When all goes perfectly, your next tissue should pull up perfectly, Dave, and only one Puffs Tissue should come out - useful and intact - with it lifting another one with it. After multiple strict controls to prevent this, we're disappointed to hear your tissues are folded improperly and tear when you try to dispense them. We know how disappointing this is when you need Puffs fast to help a nose in need, and we'd like an opportunity to help with your purchase and send your report to Quality Assurance Team. Give us a call at 1-800-777-8337, M-F, 9 AM - 6 PM EST, so we can make this right.

Feb 16, 2026
GoodNose
5 out of 5 stars review

The lotion is a must! Saves my tender nose.

Such a nose saver, when having a runny nose! I just wish you still sold Puffs in the pocket packets size. Please bring that package size back!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 15, 2026
Sneezy45
1 out of 5 stars review

Quality control issues

I just have a set of boxes that were incorrectly packed. They will not pull out nicely. I have pieces. Not useful. What a waste.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi there, thank you for sharing your experience — we’re really sorry about the frustration this caused. We know how disappointing it is when Puffs tissues don’t dispense properly, especially when you rely on them for comfort and convenience. This definitely isn’t the experience we want for you, and we’d appreciate the chance to look into what may have happened with the packaging. Please reach out to Puffs Consumer Care at 1-800-777-8337, and our team will be happy to help further. Thank you for letting us know and for giving us the opportunity to address this.

Mar 7, 2026
Dtob
1 out of 5 stars review

Your product in square box is junk

After using 6 tissues they started to coming out in single ply ,so that’s when I threw the box away

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for sharing your experience. We’re sorry to hear that your Puffs Plus Lotion tissues began coming out as single‑ply after just a few uses. The tissues should dispense consistently and maintain their full, soft layers throughout the entire box, so we understand how frustrating it is when that doesn’t happen. That’s not the quality we want you to experience. We’d appreciate the chance to learn more about the box you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.