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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 851-860 of 7,972 reviews
Dec 18, 2013
Reviewer name: AndreaN
4 out of 5 stars
4 out of 5 stars review

Soothing

Just received the Puffs Lotion to go size from Influenster in my #jollyvoxbox. I have been a fan of Puffs for a long time and love their lotion tissues. It is such a soothing product when your nose is sore from winter colds. Thanks Puffs for a great product!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 4, 2024
Reviewer name: Allegra
1 out of 5 stars
1 out of 5 stars review

Losing a customer

I was always a Puffs customer, but I will never buy a box of Puffs again. The quality of the products is so poor now, it’s shameful. I happened to have an older box of Puffs with Lotion set aside, and it’s like a night and day difference in quality — as in, the newer box has zero quality. Last time I waste my money.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We have many quality checks in place to make sure every box reaches you in perfect condition and we're sorry you felt this way about the quality of your last Puffs purchase. Feel free to give us a call from 9:00AM - 6:00PM EST Monday - Friday at 1-800-777-8337, and we'll be happy to see how we can further assist you after all your years of loyalty!

Jun 13, 2014
Reviewer name: Evelyn
4 out of 5 stars
4 out of 5 stars review

Puff to go Plus Lotion

I recently received this product in the "to go" version to try from Puffs and @Influenster. When you have a 3.5 year old running around, you always need to be able to #passthePuffs . It comes in handy to be able to carry in my purse, and the lotion helps make it easier on tiny noses. Thanks Puffs!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 20, 2013
Reviewer name: simplyme1985
1 out of 5 stars
1 out of 5 stars review

What happened to the lotion?

I have been loyal Puffs user ever since the lotion was added. I could always rely on it to sooth my achy nose. I recently purchased my typically stock and was excited to open them...well I thought I was crazy they weren't soft at all! I started thinking it was me. I'm glad to know there others who realized the lotion has apparent and the tissues are rough. if that's the case, I'll save my extra buck and buy the cheaper brand!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 31, 2019
Reviewer name: JEKM
2 out of 5 stars
2 out of 5 stars review

Change in Puffs Plus

I'm a tissue snob, only buying Puffs Plus but recently there has been a change. The tissues are not as strong and do not feel like they have lotion in them. They are super thin, and come out of the box in two or three sheets. They are now rough and scratchy. I've only used these for years and years but will be looking for a different alternative with lotion in the tissue for my nose. Very disappointed in the change

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

Your 4 years of loyalty means the world to us. We're happy to let you know, in August 2019, 40% more lotion was added to the Puffs Plus Lotion. We'd like to reassure you that we're still the best tissues for a nose in need. Can you please reach out to us at (800) 777-8337 when you have some time to talk?

Jun 16, 2022
Reviewer name: markl
4 out of 5 stars
4 out of 5 stars review

soft

cheapest generic tissues you could buy. potential cheap product disguised as Puffs. Unfortunately the manufacturer has changed the product and now it feels like a generic tissue.Definitely not worth the price. Next time I am getting the Kleenex brand and see if it is any better.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 20, 2012
Reviewer name: srjam
2 out of 5 stars
2 out of 5 stars review

Another Famous Brand Lost it' Way

There use to be a day when Puffs was the only product you'd shop for when you had a sore nose from a cold. I just opened a box of Puffs Plus Lotion and it's absurd the tissues are scratchy and the lotion is subtle at best. Side by side Charmin Toilet paper is softer. oh well.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: SINDARWA_351370
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] My nose felt great after using this product. There are other brands out there and they've made my nose feel like I was using sandpaper. This product however made it feel like I was using something soft and delicate!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Sep 4, 2014
Reviewer name: Bob1
1 out of 5 stars
1 out of 5 stars review

Smell is awful!

Whatever scent you've added to these tissues is simply awful. It smells like someone spilled a bottle of cleaner on them. The packaging says nothing of the scent so I was very confused until I found other reviews saying the same thing. I won't be buying these again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We’re sorry to hear the smell in our tissue has recently disappointed you. We’d love to speak further with you about this! Would you mind giving our team a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? Thanks so much for reaching out!

Mar 7, 2019
Reviewer name: AnneS
1 out of 5 stars
1 out of 5 stars review

What changed!?

These used to be great! Loved them - so soft, gentle and with a luxurious feel. But in the past year, in a misguided attempt to save money I suppose, P&G changed them. They are now more like tissue paper. Not nearly as soft. Going to try other brands with lotion and see if I can get a superior quality. So what changed? And can you change it back?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

You deserve soft, soothing tissues, Anne. We want to assure you that we haven't changed our Puffs Plus Lotion recently, and this isn't what we expect to hear! We'd like to learn more about your recent purchase, and get you back to the Puffs experience you trust. So we can, please call us at (800) 777-8337.