We're sad to hear of your disappointment, Marge. Your feedback is greatly appreicated, and we'll be sure to pass this along to our team. If you'd like to share more with us or have any questions, feel free to give the Puffs Team a call at (800) 777-8337.

We appreciate you taking the time to share this with us, and we'll be sure to let our team know you'd like to see a few less sheets in each box. While our mega cube might not fit in these holders, we have many great size options, and would be happy to help find the right fit for you. If you have questions, give our team a call at (800) 777-8337.

Hi, thank you for your wonderful feedback! We're thrilled to hear you love our Puffs Tissues. Your positive experience means a lot to us!

Hi Genson, we’re sorry to hear that your order didn’t arrive in time— that’s understandably disappointing. Because Sam’s Club handles delivery and order status, they’ll be the best team to help resolve this for you. You can contact Sam’s Club at 1-888-746-7726

Thank you for sharing your feedback with us, Ginny. We appreciate you letting us know how you feel about Puffs Plus Lotion, especially regarding the heavy plastic overwrap. While we’re glad you enjoy the cube box format, we understand your concern about unnecessary packaging. For context, the plastic overwrap is 100% recyclable, but we hear you — even recyclable materials can feel excessive when you’re trying to make environmentally responsible choices. Feedback like yours helps us evaluate how we can balance product protection with sustainability.