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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 31-40 of 7,972 reviews
Sep 2, 2026
Reviewer name: FarahN
5 out of 5 stars
5 out of 5 stars review

Soft and soothing

Puffs plus lotion tissues are soft and gentle on the skin.the added lotion on the tissue feels soothing.they are strong and absorbent.don't feel rough or irritating.very good for kids and adults.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jun 17, 2026
Reviewer name: gigia19
5 out of 5 stars
5 out of 5 stars review

My go-to!

Puffs Plus Lotion is hands down my favorite tissue! It's incredibly soft and gentle on my skin, especially when I have a cold and need to use tissues constantly. The added lotion helps prevent irritation and keeps my nose from getting dry or sore. They're strong, absorbent, and feel much more comfortable than other brands I've tried. I always keep abox in the house-highly recommend!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jun 16, 2026
Reviewer name: ChrissyP
5 out of 5 stars
5 out of 5 stars review

Soft and durable

Recently when I got a little summer cold, these were a lifesaver. They are soft yet thick and durable. It helps prevent the redness and dryness you can get when you blow your nose a lot. 56 come in one small box that easily fit next to a bed. They're very handy when you're sick or have seasonal allergies. I love them!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jul 16, 2026
Reviewer name: Pssssssst
5 out of 5 stars
5 out of 5 stars review

Missing tissues?

Why does EVERY SINGLE box, come with folded over tissues????? For years now every single box has folded over tissues at the bottom? Makes me feel like I missing some tissues every box. Whyyyyyyy???? For awhile I thought, oh maybe it's this batch. Nope, every single box!!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for sharing your feedback with us. We’re sorry to hear you’ve been finding folded‑over tissues at the bottom of every box of Puffs Plus Lotion, especially since this has been happening consistently for years and makes it feel like you’re missing tissues each time. We understand how frustrating and confusing that experience can be. If you’d like to share any additional details, you can reach our Puffs team at 1‑800‑777‑8337.

May 30, 2026
Reviewer name: Stacy999
1 out of 5 stars
1 out of 5 stars review

Your product is now garbage!!!

I've been a loyal customer since the release of Puffs Plus. This is my last purchase. Every tissue I pull from the box feels like rough wood pulp. Not only have you raised the price, lowered the volume, but you can't even be bothered to quality check the product. I'm changing brands. I used to buy a multi pack every month when I was go to BJ's. Never again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Stacy, thank you for sharing this, and I’m really sorry to hear how rough your recent box of Puffs Plus Lotion felt. When you’ve been loyal to a product for years, you know exactly how it should feel — so pulling out tissues that feel like rough wood pulp is incredibly frustrating. That’s absolutely not the experience we want you to have with Puffs. We’d really like to look into this and help make it right. Please reach out to our Puffs team at 1‑800‑777‑8337, where they can assist you directly and gather the details needed to investigate the quality issue.

Jun 12, 2026
Reviewer name: Clio98
3 out of 5 stars
3 out of 5 stars review

A pop up box should pop up.

Loved Puffs for decades. I am an allergy sufferer and Puffs have been my co start companion for decades. However, the cubes pop up one, maybe two tissues before I have to go digging in the box for another two tissues. First world problems for sure. But if your going to sell something, it should be what your selling. I guess there's always Kleenex.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for taking the time to share this. I’m really sorry to hear that your Puffs Plus Lotion aren’t popping up consistently and that you’re having to dig into the box to get the next tissue. When you’ve relied on Puffs for decades — especially for allergies — that kind of disruption is understandably frustrating. We’d really like to learn more about your pack and help make this right. Please reach out to our Puffs team at 1‑800‑777‑8337, where they can gather details and assist you further.

May 26, 2026
Reviewer name: Pete
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Puffs indeed

I like Puffs tissue because of the soft, smooth texture.

Helpful?23T3SJYKI02013599411392
Jun 8, 2026
Reviewer name: Chiefs Fan 81
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value on TP and Tissues

Great value on these high quality national brands!

Helpful?23T3SJYKI02013599411392
Jun 25, 2026
Reviewer name: JustPL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Soft

A bit hard to get the first ones out of the box

Helpful?23T3SJYKI02013599411392
reply from Puffs

Hi there, thank you for sharing your feedback with us. We’re really glad to hear that Puffs Plus Lotion feels soft for you — that’s exactly what they’re made for. I’m sorry, though, that the first few tissues were a bit hard to pull out of the box. That can definitely make the start of the pack feel less smooth than it should.<br /><br />If you’d like to tell us more about your experience, our Puffs team would love to hear from you.

Jun 1, 2026
Reviewer name: Imo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great to have!

We getting them year round

Helpful?23T3SJYKI02013599411392