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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
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4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 211-220 of 7,972 reviews
Aug 21, 2022
Reviewer name: Rob
1 out of 5 stars
1 out of 5 stars review

Hate the cubes go back to rectangle boxes

I hate these cubes. They are so difficult to get tissues out of. Please switch back to the rectangle boxes.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sorry to hear you aren't a fan of the cube shape, Rob. While our family rectangle boxes are still available, it's up to the individual retailers on whicj products they choose to sell. If you'd like to share more or have any questions, give us a call at (800) 777-8337.

Oct 11, 2021
Reviewer name: BJH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Puffs Plus Lotion Facial Tissues

Puffs Plus Lotion Facial Tissues are soft, & your nose won’t get raw from repeated use. The quantity is wonderful.

Helpful?23T3SJYKI02013599411392
Feb 1, 2022
Reviewer name: Jim
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Old man

Puffs Plus are great, but this package design sucks. the rectangle box is superior, but this box makes for an undesirable experience

Helpful?23T3SJYKI02013599411392
reply from Supplier Response

While we thrilled to hear how much you're loving Puffs Plus Lotion, we're sorry to hear you aren't a fan of the package design, Jim. We appreciate your feedback, and we'll be sure to share this with our team. If you have any questions or would like to share more, feel free to give us a call. Our pals would love to hear from you. (800) 777-8337

Aug 8, 2025
Reviewer name: Tim
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not good

Seems like sheets are thinner and not effective. When using it looks like it’s turning to dust or fine particles are left around area using

Helpful?23T3SJYKI02013599411392
reply from Puffs

We're sorry to hear this, Tim, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 777-8337.

Dec 7, 2022
Reviewer name: Arie
1 out of 5 stars
1 out of 5 stars review

Bring back the big boxes

These are horrible as soon as they get half used if you pull the Kleenex it lifts the whole box. Please bring back the regular size boxes.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sorry to hear you aren't a fan of the cube design, Arie. We appreicate you sharing your feedback with us, and we'll be sure to pass this along to our team. If you'd like to share more or have any questions, give us a call at (800) 777-8337.

Dec 14, 2022
Reviewer name: Pray4Peace
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Practical, comforting gift

Loved being able to send a friend a practical, comforting gift. Exactly what she wanted even if it wasn't glamourous.

Helpful?23T3SJYKI02013599411392
Feb 15, 2026
Reviewer name: Sneezy45
1 out of 5 stars
1 out of 5 stars review

Quality control issues

I just have a set of boxes that were incorrectly packed. They will not pull out nicely. I have pieces. Not useful. What a waste.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi there, thank you for sharing your experience — we’re really sorry about the frustration this caused. We know how disappointing it is when Puffs tissues don’t dispense properly, especially when you rely on them for comfort and convenience. This definitely isn’t the experience we want for you, and we’d appreciate the chance to look into what may have happened with the packaging. Please reach out to Puffs Consumer Care at 1-800-777-8337, and our team will be happy to help further. Thank you for letting us know and for giving us the opportunity to address this.

Feb 16, 2026
Reviewer name: GoodNose
5 out of 5 stars
5 out of 5 stars review

The lotion is a must! Saves my tender nose.

Such a nose saver, when having a runny nose! I just wish you still sold Puffs in the pocket packets size. Please bring that package size back!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 30, 2026
Reviewer name: Kk75678
5 out of 5 stars
5 out of 5 stars review

This product is amazing

This product is perfect for kids and especially around allergy season. They do not lie when they say these are soft because they 100% are.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 7, 2026
Reviewer name: Dtob
1 out of 5 stars
1 out of 5 stars review

Your product in square box is junk

After using 6 tissues they started to coming out in single ply ,so that's when I threw the box away

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for sharing your experience. We’re sorry to hear that your Puffs Plus Lotion tissues began coming out as single‑ply after just a few uses. The tissues should dispense consistently and maintain their full, soft layers throughout the entire box, so we understand how frustrating it is when that doesn’t happen. That’s not the quality we want you to experience. We’d appreciate the chance to learn more about the box you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.