Skip to Main Content
Sams Club
Sams Club
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

Member photos

  • +9 images
Sort by |
Showing 2,011-2,020 of 7,934 reviews
Sep 18, 2010
guppy
1 out of 5 stars review

Where's the Lotion?

What have you done with our PUffs Plus? At first i thought it was fluke, or maybe a box "past it's prime", but no, they're all like that these days. Scratchy, stinky, thinner, not at all like the Puffs Plus I knew and loved. For years I wouldn't use any other tissue, particularly during allergy, cold and flu seasons (which is most the year). You've convinced me, time to move on, see what else is out there. Please, please, please, bring back my Puffs Plus!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Consumer Care Team

I'm sorry you were disappointed with Puffs Plus. I also suffer from year round allergies, and they are a staple in my home. We actually improved them recently to be even softer and more flexible. The lotion used is oil-based, like skin care creams, not water-based like most pre-moistened tissues and shouldn’t dry out. While all of our Puffs go through numerous quality checks, all paper products are highly porous, and tend to pick up surrounding fragrance/strong odors. I hope you will give them another try!

Jun 30, 2013
EmilyC
2 out of 5 stars review

Why??

I used to not be able to survive a cold/flu without using Puffs Plus Lotion. They were soothing and fluffy soft. However, I just bought a some yesterday (because I have a horrible cold), and they are NOT the same Puffs I remember. They are rough and don't seem to have any lotion on them at all. They are worse than the tissues I use on a regular basis. This is so unfortunate, and I hope these negative reviews inspire Puffs manufacturers to re-think their product changes. I want my old Puffs back!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 17, 2013
Lizz
5 out of 5 stars review

Love it!

I got Puffs Plus Lotion in my #JollyVoxBox and thought it was perfect for this time of year when everyone has stuffy noses and colds. I'm suffering from one of those right now and these tissues are sooo soft. They don't irritate my nose and are very absorbent. I definitely love them.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 10, 2014
Anjeleyez
5 out of 5 stars review

Best tissue for my little ones~

Puffs is definitely the #1 go to tissue for my family when my little ones get a cold or runny nose. It is the only tissue that will not leave their poor little noses chapped and sore. I take them in the diaper bag, I have them in the living room and the bathroom! They are the ONLY tissue I trust! @Influester, #Passthepuffs +lotion :)

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
BRANDYHAR_1060972
5 out of 5 stars review

[This review was collected as part of a promotion.] This is the best tissue hands down!! When you have allergies or a cold and are constantly blowing your nose, Puffs Plus Lotion feels nice and smooth on your nose. It's not greasy feeling and doesn't make your nose even redder!!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 11, 2014
JaimeB
4 out of 5 stars review

Very soft on my senstive nose!!

I got this product in my complimentary #TLCVoxBox from @influenster for testing purposes. I love how soft it is on my nose. I recently had nasal surgery and it is the best product to keep in my purse and pull out when I need it quickly. #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 30, 2018
Maria01
2 out of 5 stars review

Not as good as they used to be

During a cold my nose has always gotten raw and painfully dry from using tissues. I always make it a point to buy Puffs Plus Lotion but like a previous user noted I also can no longer tell there is any lotion in there. I used to be able to actually feel a trace of lotion and I 100% saw the difference between Puffs Plus and other brands, however this has not been the case for a few years now. They used to be much softer and and there was undeniable a touch of lotion that was so wonderful on my achy nose. I still buy the tissues bc they are strong and can handle a stuffy nose they’re just not as soothing anymore, I wish you would go back to the formula of 29 years ago, also was that Puffs Plus with Aloe......? I would love to have those back!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

It sounds like your nose knows a great tissue when it feels it, Maria. Our Puffs Plus Lotion should still be the gentle, soothing touch you love. Your loyalty means the world to us, and we're eager to help further. When you can, please call us at (800) 777-8337.

Mar 2, 2014
Taphappy1
1 out of 5 stars review

What Happened????

I have been using Puffs Plus since the product was invented. I have relied on that soft, soft and silky feel against my nose whenever I'm sick. I always have them in stock for when anyone in my family is sick. Well, I have been using a new stock since last week and I can't believe the difference, NOT in a GOOD way! My nose was red and irritated within a day. What have you done to your product!!! Why would you change such a winner. Do you think we wouldn't notice? I don't understand companies. If it cost more to make it, then put the price up a little...don't make it an item that we wouldn't purchase any longer. I can see a commercial stating that you wouldn't compromise your standards, and that it may cost a little more....but it would be worth it......I'd be in that commercial swearing the accolades of your tissues.....now, Maybe I'll have to check out the Kleenex one. So sad :( Please reconsider and fix this!!!!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 6, 2022
Rileyc24
5 out of 5 stars review

No raw runny nose.

This product is far and above any other. I was given a sample pack a long time ago when it first cam out. It was the only tissue when you need it that does not leave your nose raw and red. It feels great. The tissue is strong. The only bad thing that I could possibly say about it is that it does not work well to clean your glasses.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 12, 2014
mjm98
5 out of 5 stars review

I Love These Tissues.

I was using Kleenex tissues, and didn't like the fact that they were sort of rough, and every box had problems of halves of tissues, pieces, and they kept falling back into the box (they didn't stay up though the hole in the top.) So I decided to try Puffs with lotion. I immediately felt the difference; they are much softer. I also didn't find one tissue that was in half, and they stayed up through the top so I didn't have to dig in the box to get them out. I have gotten 5 people to switch after using them at my house. Puffs is hands down the best tissues on the market!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

Wow! Thanks so much for the awesome review, we're so happy to hear that! Thanks for the support and for choosing Puffs, we appreciate it!