I'm not sure why there have been changes to this product, but I assure you it wasn't for the better. My husband and I caught a bad cold recently and bought Puffs Plus Lotion, as we always do when our "noses are in need", only to be very disappointed. It felt no more soothing than any other brand of tissue. I never thought I'd say this, but I will longer buy this product.

I have ONLY used Puffs plus lotion for YEARS and recommended to lots of friends, who also have been faithful customers. We have all been shocked in the loss of quality while paying a premium price. The texture is worse than a generic tissue, and the scent reeks of chemicals. I will no longer be a faithful until you return to your original formula and quality.

[This review was collected as part of a promotion.] I really like this product. Puffs is a brand that I would trust. I really like that there is not much lint from the tissues as compared to other brands. Its gentle on my nose (which is very sensitive) and isn't harsh on my skin. The only issue I have with this is the packaging. The box I bought which i'm assuming is family size (not the cube) the perforated portion to tear off is a bit large in my opinion. Why does it have to be at the front half of the box all the way to the top? Why have all the tissues exposed like that? Instead off a sliver at the top just to take off and all the tissues aren't exposed?

This used to be the best tissue on the market, the only one I would buy, well worth the extra money. But now it's no different than any other cheap brand, so why should I pay extra money ? I thought the goal was usually to improve products, but what do I know, I'm just a consumer, or at least I was.

I have used this product for almost 10 years now. I have a couple of kiddos that have allergies, year round, and if we were to use another tissue, their poor little noses would be raw !!!! This tissue is so gentle on their noses ! We don't live without it !! I have to agree with one of the comments made before about making a dispenser for the CAR !!!! That is a must have !!!! I have those tissues in my console, purse and everywhere else !! I would def. buy one for the car ! Thanks PUFFS for a great product !

This product is the best tissue ever made! I suffer from allergies and I am constantly blowing and wiping my nose. Before I found these tissues my nose was always red, irritated and had dry skin on it. Now I don't suffer from any of those issues!! These tissues are so gentle and soothing I will never use anything but then!!

I have used Puffs for a long time and have loved them! I expecially liked the Puffs Plus Lotion because they were soft, strong, and had lotion! What's not to love? And I didn't mind paying the price for a great product. But about a month ago I bought a 3-pack of the Puffs Plus Lotion and am very disappointed with them. They are thin, have no lotion to speak of, and the 2-ply kept coming apart. I have always been a loyal fan, but I can't see paying so much more for your product when I can find the same quality with generic. Please bring back the old ones :(

I love this product but over the past year all of the cube shaped boxes have grown just a bit. They no longer fit in the stainless covers I use throughout my home to add the weight needed to keep the box stable when pulling out a tissue. The change is ever so slight and unfortunate. I actually wonder if you even realize the impact of this change??? Back to that other brand.

Have already done this once but something happened. I do not care for the recent designs so I'm not buying as many Puffs which I normally like to keep well-stocked. I sort through the boxes in the store to find a design I prefer ... the striped box (greens/blues/white (Puffs Plus Lotion) is my preferred design at the moment because there's little choice for me. Flowers would be nice also butterflies, something pleasing to the eye and not these modern designs. Thank you for letting me give my opinion. Regards, Anne

I agree w/previous posters, these tissues have suffered a great change in quality. Used to be the brand/type I bought when we had colds--puffs w/lotion, but I just bought stacks of them at a warehouse store and they are just like sandpaper. Kleenex has it all over them w/their basic soft tissue. What happened??