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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,941-1,950 of 7,934 reviews
Jan 9, 2021
Drake
5 out of 5 stars review

What was once excellent is no longer

I honestly thought it was my imagination until I read other reviews and learned others feel the same as I do. I have been using Puffs Plus with Aloe for longer than I can remember. They've always been my go-to tissue since they're soft and easy on the nose when I have a cold until now. I am in the beginning stages of a winter cold and my nose is already red, raw and sore and this is just day one from using Puffs Plus with Lotion. What happened to Puffs with Aloe? All I can find now are the Puffs Plus Lotion. According to the ingredient list on the Puffs with Lotion, there is no aloe in the product at all. The company claims they haven't changed the formula but I disagree and so does my nose. They are not the tissue they were of the past; they are now thin and extremely rough and not worthy of purchase. Thanks but no thanks PG, my nose will be looking elsewhere for new tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

We're dedicated to covering all you red-nose issues, Drake, so we're sad to hear this was a loyal fan's tissue. We truly hope your nose is feeling better! We understand how important is to have soothing tissues during the cold seasons and for any other reason. It may help to know we removed aloe, shea butter, and vitamin E from our Puffs Plus in 2017. Though, we haven't made changes since and how we check our tissues, so we'll be sure to share this with our Quality and Safety Team. Meanwhile, We'd love to hear more and see how you're doing, so please give us a call to help at (800) 777-8337.

Aug 14, 2012
SadPuffs
1 out of 5 stars review

Bring back the old Puffs Plus with Lotion

I have been using Puffs Plus with Lotion for years and have noticed that the softness and strength of the tissues has changed. Please bring back the old Puffs Plus with Lotion. Old is good. Me and and my red nose want the old Puffs Puffs with Lotion back.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We would like to get some more details from you concerning your experience. Please give us a call at (800) 777-8337 at your convenience.

Apr 1, 2016
SUSANGTX_599036
5 out of 5 stars review

[This review was collected as part of a promotion.] Puffs Plus Lotion is so soothing when you have a cold and you having been blowing and wiping your nose for days. This product arrived a couple of days after I came down with a cold and had been using another brand - how nice to have something so soft.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Mar 3, 2014
Emily8846
1 out of 5 stars review

Rough tissues!

These were the roughest tissues I have ever used. I especially bought these as I have a horrible cold. I used the first one and looked at the box as I thought I had bought the wrong ones. What did you did to this product? They are rough and in no way soft or with lotion. Regular Kleenex are WAY softer than these. I will no longer be buying this product unless the old product returns.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 1, 2019
Just326
3 out of 5 stars review

This product just keeps going down hill

I have been using Puffs plus lotion since they 1st came out. They keep getting thinner, smaller, less lotion, and the best trick is you fold a dozen tissues over on the bottom of the box to fill the box faster. Making it less tissues in each box. Soon I may as well just buy the cheaper tissues cause they will be the same. Eventually you need to start thinking about not screwing the customer and worry less about your stock holders.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

We want to assure you that our loyal fans are always our top priority! We haven't changed the thickness of our tissues recently. Also, we haven't changed our lotion formula since last year. We're striving to do our best, and we want to make sure you're getting the Puffs you've trusted for all these years! So we can help further, please call us at (800) 777-8337.

Dec 15, 2008
sorenomore
5 out of 5 stars review

THANK YOU PUFFS!

this is, by a country mile, the softest, most soothing tissue that I have ever used. And it's reassuring to know that Puffs is always on hand when the kids come home with the runny, yucky noses....as a mom you have my stamp of approval!...now if you could just make a product that helps my kids eat their vegetables.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 14, 2010
Sally
5 out of 5 stars review

Puffs on the Go

My family and I love the Puffs on the Go product. Based on some of the reviews I've read, I'm not the only consumer missing them! I cannot locate them at any local grocery store. Flu and cold season is not the same without them, and allergy season is here! Please bring them back or let us know how to order from the website!! The only tissues we have in our home are Puffs Plus (we buy them in bulk at our local warehouse club)!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 3, 2018
SportsFan
2 out of 5 stars review

Not like the original product.....

The idea of lotion tissues is still great, which is why I gave 2 stars. Over the past several years, I have noticed a drastic decrease in the quality of these tissues. When the product first came out, they were wonderful! Such a relief for someone who goes through many boxes during a bad cold, which is a couple of times a year. Sore, red nose was typical but not so much with the amazing tissues with lotion! There has been a noticeable decrease in the lotion and the effectiveness of these tissues. I have continued to purchase the Puffs Plus with Lotion but it's gotten so bad, I do not think it's worth purchasing any longer. There is not a big difference now. I would happily pay more to keep the quality of a product rather than a company take away from the quality to save money. It would be great if the company would reevaluate their product and take it back to the original formula!!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 19, 2009
Evangeline
4 out of 5 stars review

Used to love it!!

I have used Puffs Plus with Lotion (now Shea Butter) since it came out and was VERY satisfied with it. I changed from Kleenex because of the quality issues e.g., I never blew through a Puffs. However, the last few boxes I have noticed a lack of thickness and strength and they don't feel the same. I am in hopes that your quality with return and not threaten my brand loyalty because of the lack of it.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 13, 2023
Bob55
4 out of 5 stars review

Recent change in production quality standards

I am a retired quality manager and I notice changes in quality probably more than most. I have bought Puffs Plus Lotion for years because they were the best by far. Unfortunately, I recently noticed a significant change in the quality of the tissues. They are now thinner, less durable, less absorbing and less gentle on my nose. Disappointing.

Review from puffs.com
Helpful?23T3SJYKI02013599411392