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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Jan 23, 2017
cocopop
1 out of 5 stars review

Not As Good As They Used To Be

I bought two boxes of these because I have a bad cold. I've used them before and have always appreciated how soft and soothing they were. Quality has dropped off. Texture was rough, and no discernible lotion. My nose is more sore after using them. Disappointing!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're so sorry this has happened. We'd like to talk with you about your experience. Can you please call us at (800) 777-8337 so we can continue this conversation?

Jun 6, 2022
Missy454
5 out of 5 stars review

Everyone in my house loves puffs.

Everyone in my house loves puffs. Puffs are soft for one. Nobody wants to be sick with their nose running all day long and have to use a tissue that feels like sandpaper. Puffs has other things that make them good. You can get regular or some with lotion added. I personally like the one with Vicks Vapor added. It helps unstop your stuffy nose.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jul 3, 2012
printpro
1 out of 5 stars review

Product quality has diminished

Your Plus Lotion brand was once my favorite and made me a strong brand advocate. Not true today. The quality of the product has diminished markedly. The tissues are much thinner than in the past and any presence of lotion is purely a mystery. I work in the paper industry and am very aware of subtle product changes. Not so subtle with Puffs. Not nearly the product it used to be. Most likely the result of corporate pressure to cut costs while continuing to charge a premium on the shelf. I've switched to the private label product that is less expensive but of a much higher quality when compared to thickness, softness and the presence of a soothing lotion. Good bye to Puffs!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 15, 2012
sickgirl
1 out of 5 stars review

feels like sand paper

I have been sick for a few days and I got puffs with lotion thinking they would soft and my nose wouldn't feel raw. I was wrong! My nose feels like I took sand paper to it and every time I time I have to bring a tissue to my nose I cringe because of the pain the Puff's tissue have caused. I would not recommend this to anyone!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We would like to speak with you about your experience. Please give us a call at 1-800-777-8337.

Jun 25, 2020
george10
3 out of 5 stars review

Disappointed in quality of product.

I am 80 years old. I have had allergies for the last 30 years. I was happy to find Puffs with lotion as they did not make my nose sore. The last 6 months I have bought Puffs I have been dissatisfied with them. They feel like tissue wrapping paper and no lotion in them at all. I am very sad of the quality of Puffs and I probably will look for another tissue I like. Surely, you weren't stupid enough to think people would not notice the difference.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

Thank you for your dedication for the last 30 years! We want you to get the Puffs tissues you've come to love, so we assure you we haven't made any changes to our ingredients as we added more lotion for a soothing touch, and go through many quality checks. We'd love to help you skip the red-nose sores, so please give us a call to make this right at (800) 777-8337.

Sep 22, 2021
itsmommallama
5 out of 5 stars review

I love the Puffs with the lotion! It's so soft on the face and nose. My nose gets so sore when I have a cold or allergies. These really are tough and hold up to heavy nose blowing. They are affordable and practical. If you've never tried lotion infused tissues, you are missing out!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
LINDALNY_1064855
5 out of 5 stars review

[This review was collected as part of a promotion.] This came as perfect timing as I had a cold. It didn't hurt my nose at all compared to the other tissues I was using. I immediately noticed a difference once I started using these samples. Super soft. I would definitely buy again when I have another cold.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
May 14, 2010
Sally
5 out of 5 stars review

Puffs on the Go

My family and I love the Puffs on the Go product. Based on some of the reviews I've read, I'm not the only consumer missing them! I cannot locate them at any local grocery store. Flu and cold season is not the same without them, and allergy season is here! Please bring them back or let us know how to order from the website!! The only tissues we have in our home are Puffs Plus (we buy them in bulk at our local warehouse club)!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 29, 2017
TriciaT
1 out of 5 stars review

Smells like Vic's

I specifically purchased the brand WITHOUT the Vic's smell and they smell just like Vic's! I alsmost knew not to buy them as they were stored right next to the Vic's type and that is so over powering I should have know it would affect the smell of these! Not happy, Vic's burns my eyes and makes me sneeze - that's not what you want when you have a cold!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 9, 2013
daisygal77
1 out of 5 stars review

Nose is raw and bleeding

I have always used puffs plus in the past! Yesterday came down with a sinus infection and purchased puffs plus so that my nose wouldn't become raw like it does with cheaper products... My nose is now worse then it has ever been... This has been very disappointing during an already frustrating time!!! Thinking next time I will go with Kleenex!

Review from puffs.com
Helpful?23T3SJYKI02013599411392