Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

Member photos

  • +72 images
Sort by |
Showing 1,801-1,810 of 7,951 reviews
Oct 18, 2012
Alex21
1 out of 5 stars review

Poor changes

I recently bought Puffs Plus with lotion and I really thought that there was a mistake but lo and behold NO they are not soft and it seems that the lotion is missing. It is a big disappointment ofter using them all of these years. I guess it is time to back to kleenex.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I am sorry it seems as if the lotion is missing. We would like to get some more details from you about your experience. Please give us a call at 1-800-777-8337.

Apr 15, 2014
LongTimeCustomer
5 out of 5 stars review

Great Tissue, Loyal Customer

I have been using these tissues for years & don't think I could ever go back to a tissue without lotion. They definitely make a difference. My only complaint is the packaging, more specifically, what are these new, very ugly & unattractive boxes?! The colors are horrendous (most of them) and the designs nothing pleasant to look at. Packaging does matter to me as well, just my two cents. Others may not care but if they stand out on a counter or in the bathroom because they are ugly, then that's not a good thing either!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 16, 2012
kbrown
5 out of 5 stars review

Tavel packs please!!

I have used Puffs Plus for many years and I don't know what I would do without them. I "never" get the red nose of winter yet when we travel I have to take to whole box which is inconvenient to pack. I hope Puffs is planning to put the Plus tissues in a travel pack soon. I would also appreciate some less femine boxes since my husban carries them in his car at all time. Kay

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 7, 2025
Tbshadow13
1 out of 5 stars review

Don’t waste your money, they’re defective

Have spent $$$ on Puffs over the years and for the past year or so, ALL boxes are defective. Shedding clumps of white lint on everything you wear, floors, any surface. Not sure what happened with their manufacturing process but it’s gone downhill. Breathing in dangerous lint, often from the first tissue you pull out of even the large boxes, and especially once you reach the end of the small ones.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you so much for leaving your review and we're sorry you feel this way. Our tissues go through many quality checks to ensure that we’ll be there when your nose is in need. A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the tissue, the more lint there will be. The second cause is lint builds up on the manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and appreciate you bringing this to our attention.

Feb 1, 2025
MommaBear66
2 out of 5 stars review

Still use but disappointed

The quality of everything seems to have deteriorated, including Puffs. I'm still a loyal customer but extremely disappointed. It was my hope that it was a Covid high demand thing that would recover. Alas, I was wrong. Once you accept bad behavior or bad quality from someone, they will keep giving it to you.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Quality is important to us, and we want to ensure you're always receiving our best. This is why we have strict quality controls in place during our manufacturing process. We'd really love to see how we can help, and get you the quality we both expect. Please call us at 1-800-777-8337 Monday-Friday 9am-6pm EST, so we can help further.

Apr 1, 2016
CINDITVA_736434
5 out of 5 stars review

[This review was collected as part of a promotion.] I run a small in home daycare and we go through a lot of tissues. The kiddos have all had runny noses due to colds and/or allergies, and I definitely felt that the Puffs Plus Lotion was more gentle on their noses and did not cause the red irritation that I have seen them develop before from the constant need to wipe.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 3, 2019
Steph4627
1 out of 5 stars review

Bad product not soft

French: on ne ressent pas la lotion, jai une autre marque sans lotion chez moi et elle est plus douce et agréable lorsqu'on est malade. It's not a good product. I have a other brand with no lotion and its more soft than puff plus lotion. I never buy again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Our Puffs Plus Lotion is our most soothing tissue, and we definitely expect it to be super soft and gentle. We're so sorry to hear that it didn't wow you! We'd love to learn more, and help further, so please call us at (800) 777-8337 when you have a moment.

Jun 7, 2022
suki146
5 out of 5 stars review

great product

Especially when we have a cold or some kind of nasal problems Puffs is our choice of a tissue. The quality is consistent. Strong tissues are a definite plus ! The cost is super reasonable when the quality and strength are a consideration. You wont be disappointed wit a Puffs purchase !

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 16, 2021
jessicanin
5 out of 5 stars review

I used to never buy these because they were more money than the cheap generic ones but I got really sick one year and gave these a shot. they are absolutely amazing and it's all I get now. I actually buy them by the case to save a little bit of money and keep them on hand.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Mar 27, 2021
amanda_marie011
5 out of 5 stars review

LOVE this tissue with thr lotion!!! I have severe allergy issues so employing my nose a hundred times a day in this tissue with the lotion really helps keep my nose hydrated and not chapped! They're on sale often and I stock up I recommend this kind to everyone and we even use it at work now :)

Review from influenster.com
Helpful?23T3SJYKI02013599411392