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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,791-1,800 of 7,951 reviews
Oct 8, 2016
Mswang83
5 out of 5 stars review

Puff Plus Lotion

I am a teacher with 25 students in my class. This year the weather has changed so much the kids stay sick. I purchased some puff plus lotion for the classroom and the children love how soft it is. Thanks for making the product, it is soft so it doesn't hurt the nose.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
KIMBERLYHTN_890279
5 out of 5 stars review

[This review was collected as part of a promotion.] Very soft and durable. Keeps your nose and area around it from getting chafed or dry at all. Usually from most tissue with excessive use you get at least a little dryness or discomfort, but not with Puffs plus lotion.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
May 11, 2020
Phryne2012
5 out of 5 stars review

Cannot live without this tissue!

Dear Puffs, I have been trying to buy your tissue for several weeks. I cannot find it anywhere. I used to buy it buy the 6 box pack, as I have allergies and issues beyond comprehension. I LOVE your Puffs with lotion. All of a sudden I cannot buy them anywhere! Please tell me you are making them. I would love to buy a couple of 6 box packs. Do you still make them?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 6, 2024
Missi
2 out of 5 stars review

Poor Quality

I have been a committed puffs plus customer since the 80's and over time I noticed significant changes. However recently, the change is even more evident. Is there even any Lotion in them anymore? And what happened to the wonderful softness/ thickness they had? Changing this product is unfortunate, does it really save the company that much money?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Your loyalty to Puffs over the years is very much appreciated, Missi, and we're sorry to hear that this has been your experience. We can assure you that our Puffs Plus Lotion tissues go through many quality checks to ensure that they reach you in the best possible condition, and we'd like to mention that we haven't many any recent changes to these tissues. The last change we made took place in 2019, when we added even more soothing lotion. We'll be sure to share this with our team, and we'd like to learn more. When you're able, please give us a call at (800) 777-8337.

Jun 7, 2022
Charla452
3 out of 5 stars review

Nice product but maybe it's overimproved

Puffs is a solid product and it performs very well, but its scent is pretty pronounced and its softness is not always ideal - for instance, if I grab a tissue to wipe the bathroom mirror, it can leave lint behind. Obviously, I regard tissues as an all-purpose product; in my world, they're not just for noses.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're sorry to hear that this has been your experience, Charla, and we'll be sure to pass your comments along to the rest of our team. Our tissues do go through many quality checks to ensure that you can enjoy the best possible results with them. We'd like to mention that our Puffs Plus Lotion are unscented tissues, however we know that paper products like facial tissues can be porous and can absorb odors around them. It's possible that the tissues could have picked up a scent if they were stored near a highly scented product during shipping, warehousing, or storage. It may be helpful to know that the softness of facial tissues is directly related to the amount of lint, so softer the paper, the more lint there may be. We do regularly shut down our manufacturing lines to remove any excess lint that could drop onto the product. As well, our tissues are designed to be used on your face, and should only be used as directed. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 777-8337 when you have a chance.

Mar 7, 2019
AnneS
1 out of 5 stars review

What changed!?

These used to be great! Loved them - so soft, gentle and with a luxurious feel. But in the past year, in a misguided attempt to save money I suppose, P&G changed them. They are now more like tissue paper. Not nearly as soft. Going to try other brands with lotion and see if I can get a superior quality. So what changed? And can you change it back?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

You deserve soft, soothing tissues, Anne. We want to assure you that we haven't changed our Puffs Plus Lotion recently, and this isn't what we expect to hear! We'd like to learn more about your recent purchase, and get you back to the Puffs experience you trust. So we can, please call us at (800) 777-8337.

Jun 9, 2022
lovesoft
5 out of 5 stars review

Puffs with lotion is the best

Puffs with lotion is the softest tissue on the market. It is durable and non irritating. Unfortunately the large boxes are never on the shelves these days and since they cost more then other brands I need to buy the size with lowest price per tissue which is the big boxes. I am still willing to pay more because they are better but only for the large boxes.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 16, 2010
cutter
5 out of 5 stars review

top quality

I have enjoyed your products for years. However the last package of three puffs plus family size tissues were folded incorrectly and hard to get out of the box. The bar code is 3700007545. I know this is not the normal way they come and it probably is a machine malfunction. Just thought you should know about it.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 23, 2012
Maria
2 out of 5 stars review

Bring old Puffs Plus Lotion formula back.

The last box I bought was just like using any other regular tissues and not Puffs Plus Lotion. I am disappointed in how the product has changed but not for the better. They are not as soft and they do not seem to have much lotion in them at all anymore. I have no preference of box design, I Only care about the product inside that I am using.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 1, 2013
charlie
3 out of 5 stars review

not a soft as they were in 87

I started buying Puffs Plus when it first came out in 1987. In recent years, the tissue is not as soft as it was when it first came out. Perhaps the company reduced the amount of lotion that is in the tissue. When I emailed he company about this they assured me that nothing has changed, BUT something has. I wish they would go back to the original.

Review from puffs.com
Helpful?23T3SJYKI02013599411392