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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Dec 21, 2008
pookey
5 out of 5 stars review

No more sore noses

As someone who suffers from allergies and uses quite a few tissues, I have not yet found anything better than Puffs Plus. I was somewhat nervous when I found Puffs had changed their lotion, as I was fond of them the way they were, but to my relief all the qualities I had come to expect was still there. To those who work on Puffs every day, keep up the good work, you've got a fine product; please take care not to change that.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 19, 2023
CTODD
1 out of 5 stars review

Why change your box size?

I love this product but over the past year all of the cube shaped boxes have grown just a bit. They no longer fit in the stainless covers I use throughout my home to add the weight needed to keep the box stable when pulling out a tissue. The change is ever so slight and unfortunate. I actually wonder if you even realize the impact of this change??? Back to that other brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate hearing feedback like this, and we're really sorry this change isn't as convenient as it used to be! Your disappointment will be passed down to the Product Team, and we're glad you brought this to our attention. If you'd like to discuss your experience further or have other comments you want to share to help us improve, please call us at 1-800-777-8337, M-F, 9 AM to 6 PM EST.

Apr 1, 2016
NIKKIMOH_674618
5 out of 5 stars review

[This review was collected as part of a promotion.] I thought the store brand was just as good and boy was i wrong! These are so soft, I can keep using them over and over and my nose doesn't get irritated. I highly recommend these a million times over! Especially for the kiddos

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Mar 16, 2013
lilley
1 out of 5 stars review

Not as good as it used to be

I used to swear by Puffs Plus. I'd never get a chapped, sore, red nose when I had a cold and only used Puffs Plus. I even gave boxes to friends so they could see how much better Puffs Plus were. But this last cold was different. Puffs Plus seemed not much better than other tissues. It seems like there must be less lotion, or different paper, or some kind of cutting back on the quality that made it so great. Now I wouldn't recommend it, and I won't pay extra for a benefit that is no longer there. I think I've seen Kleenex with lotion; I'll try that next time I have a cold.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 16, 2019
BBA17
1 out of 5 stars review

Not as advertised, product was poorly made

I purchased 2 boxes of the Puffs Plus Lotion tissues and after the 1st few tissues being regular, the rest of the box transitioned to each tissue coming out as 1 ply. Definitely not worth the price for useless 1 ply tissues. Unfortunately the 2nd box I bought turned out to be exactly the same. Maybe it's a manufacturing defect? Either way, I ended up with 2 worthless boxes of tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We have many checks in place to ensure you're always getting the high quality tissues you deserve. We always want our tissues to provide the soft touch and strength you love! We're so sorry this wasn't the case, but we'd like to learn more and help further. When you can, please call us at (800) 777-8337.

Mar 11, 2013
AmericanTeacher
4 out of 5 stars review

It wasn't broke. Please don't "fix" it.

Have loved Puffs Plus for years. I still use them, but they don't feel as soft as they used to. They feel more like regular tissues. Also, the new boxes are so ugly. Who decided to use these colors and designs? They are so intrusive!! Please go back to softer, more neutral colors on the boxes, and please bring back the softer tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 23, 2009
Molly75
5 out of 5 stars review

Can't Live Without

I don't know why anyone would buy any other tissues! These are the best, all year round. I don't only want soft tissues when I'm blowing my nose a lot, I want them EVERY time I blow my nose! We keep a box in the kitchen, in the home office, in all 3 bathrooms, in 3 bedrooms and in my car. Thanks for thinking of our noses!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 16, 2021
jessicanin
5 out of 5 stars review

I used to never buy these because they were more money than the cheap generic ones but I got really sick one year and gave these a shot. they are absolutely amazing and it's all I get now. I actually buy them by the case to save a little bit of money and keep them on hand.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Nov 3, 2011
Jodi
2 out of 5 stars review

Very disappointed

I've bought Puffs for years & am very disappointed in what the product has become. The number of tissues in the box has shrunk significantly while the price has skyrocketed. The box itself seems to be made out of a cheaper less durable cardboard, the boxes don't even look full when you open them & the tissues seem like they are just jammed in the box in a clump. The quality is also worse. They used to be nice & soft & you could feel the lotion on your nose. Now they are rough & I struggle to notice ANY lotion. The only reason I gave this a 2-star rating is because they are strong. Never have a problem with blowing through the tissue.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 16, 2010
cutter
5 out of 5 stars review

top quality

I have enjoyed your products for years. However the last package of three puffs plus family size tissues were folded incorrectly and hard to get out of the box. The bar code is 3700007545. I know this is not the normal way they come and it probably is a machine malfunction. Just thought you should know about it.

Review from puffs.com
Helpful?23T3SJYKI02013599411392