Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

Member photos

  • +72 images
Sort by |
Showing 1,761-1,770 of 7,951 reviews
Jul 15, 2021
haleyk64
5 out of 5 stars review

I have allergies and the plus lotion feels nice on my nose. I love it and compared to others it feels like the only brand that doesn’t hurt my nose. It’s affordable and my nose loves it. If you have bad allergies like mine and care for your nose you will switch to this brand.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jul 28, 2023
Eliza27
1 out of 5 stars review

Not soft anymore!

What happened to this product? I am an avid Puffs customer. Puffs over Kleenex all day. I’m at home with a terrible sinus cold. Sent the husband to get tissues, and was SO disappointed by their quality. Not nearly as soft as they once were. Feels like cheap hospital tissues. Hurts my poor nose. I’m super disappointed. Especially since We bought a 4 pack and can’t return.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Our Quality Team goes to great lengths to make sure all our products have the comfort and quality you've loved all these years. Please give us a call at 1-800-777-8337 because we'd like to learn more and to see how we can make things right after all your years loyalty.

Mar 15, 2013
MrsBee
4 out of 5 stars review

Need QC checks for inside-out tissues

I've been using Puff's with Lotion ever since they came out years ago. I've had problems the last year or so when I purchase the large multi-pack of regular sized boxes. At least 1/3 of the tissues are scatchy and rough. I finally figured out that the 2-ply tissues had the soft side inside and the rough side on the outside. It's very annoying to have to pull the tissues apart and put them back together to get the softness I want. Please check the production lines and find out where these are coming from and fix the problem. This is the best tissue around, when it's not inside out!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 26, 2017
Buyer17
5 out of 5 stars review

Soft and strong

Unfortunately, in the last 10-a5 boxes of Puffs Plus Lotion that I have used, about three quarters of the way through, I have to stop and pull the rest of the tissues up. I canot send any UPC codes because that's the part you through away. Also, it is most difficult to read the telephone number on the bottom of the box, partly because it is so tiny, but mostly because it is very difficult to read against the green background.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 15, 2014
Patsy
3 out of 5 stars review

the box design,,,,ugh!

I have loved using Puffs Plus for many, many years. When I went to the store today, I noticed that there were new box designs. I thought, 'hurray!!, finally!' but then I saw that this group of designs are not much better than the last group of designs. I was really disappointed. Who comes up with these? What I often do is buy another brand whose box I like, use those tissues and then open the box carefully and put in your tissues and tape the box shut. I get to use the product I like with a box design I like looking at. I hope you will soon come up with some pleasing boxes for those of us who are fussy that way!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 9, 2024
triCee70
2 out of 5 stars review

Puffs with Lotion, Not

I'd already tried Kleenex tissues, very soft. I saw Puffs with lotion. I really thought they would be much better. No. They are not nearly as softer as the others. I bought 4 boxes. My nose is sore. I use a lot of tissues. Now I'm stuck with all these tissues, having to go buy more of the other brand. You would assume it says, with lotion, They're softer. Not my experience. Very disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're so sorry you're disappointed with your Puffs Plus Lotion tissues. Know that we test all our tissues to ensure their quality and safety, and that they can provide the comfort sore noses deserve. Since you didn't have the experience we'd expect, please discontinue any further use and give us a call at (800) 777-8337. We'd love to help make this right!

Aug 13, 2023
Bob55
4 out of 5 stars review

Recent change in production quality standards

I am a retired quality manager and I notice changes in quality probably more than most. I have bought Puffs Plus Lotion for years because they were the best by far. Unfortunately, I recently noticed a significant change in the quality of the tissues. They are now thinner, less durable, less absorbing and less gentle on my nose. Disappointing.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 2, 2013
PAM5
1 out of 5 stars review

No longer the same Puffs

I am very disappointed in today's Puffs. I have used Puffs ever since they came on the market and they have really gotten worse instead of better. They are no longer soft as they were and forget the Plus. Also I have two boxes now that when you take out the tissue it comes out in 2 pieces. What's up Proctor and Gamble, they say they are made in the USA but I wonder about that.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 30, 2024
kelseyo61
5 out of 5 stars review

Must have at all times

I love these. My favorite part of all is probably all of the designs they come in. They are so cute and colorful! I love how soft they are, and they never rip like other brands do. I also like how they aren’t so powdery. Some are super powdery and have a lot of stuff coming off of them.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jun 19, 2014
Anonymous
5 out of 5 stars review

the best

these tissues have got to be the best, doesn't hurt my nose using them and actually save them from the irruption you get from blowing your nose so much... #Passthepuffs perfect for my purse and on the go. Take these with me everywhere. even soft enough for my 2yr olds nose. #contest with @influenster

Review from puffs.com
Helpful?23T3SJYKI02013599411392