I am a dedicated, long time user of Puffs tissues. I recently purchased a multipack of Puffs +lotion- each of the three boxes were at least 1/3 filled with half sheets of tissues- like they were torn down the middle. Maybe you need to check your processing plant. It has happened before but this time all 3 boxes were like that. just thought you might like to know.

These used to be my go to tissues because they were soft. And I was sick I would run out and buy these before I even got medicine. Today I got sick and did my usual thing and was shocked at how rough these were. I haven’t tried the Ultra Soft yet but I have that in the competing brand and it’s way softer than Puffs with lotion. So disappointed.

Very disappointed to see the box has shrunk, but price has not. Do you just assume the public is too stupid to notice? Tissue is not the same either. I will be looking for another brand. I have been very happy with this brand for years, so I am VERY disappointed.

WHY DOES SUCH A GREAT PRODUCT CONTINUE TO HAVE SUCH UGLY, OUTDATED PACKAGING?!? I CRINGE WHEN BUYING A CLUB PACK BECAUSE THE BOX DESIGNS ARE AWFUL! WHY NOT OFFER SOME MORE NEUTRAL, SOLID COLORS TO MATCH TODAY'S INTERIOR DESIGN COLORS OR STRIPES OR DOTS THAT ARE IN COLORS FOUND IN TODAY'S HOMES? THE FLOWER DESIGNS HAVE TO GO!!! I'M NOT WILLING TO USE A COVER OVER THE BOXES OF TISSUES TO HIDE THE DESIGNS, BUT I HATE THE BOXES THEMSELVES AND I'M UNHAPPY TO USE THESE DESIGNS IN MY HOME>

I have noticed that the whole box doesn't have the same softness throughout. I alays buy the cubes with lotion and have been recently disappionted. My daughter has even mentioned that they are not as soft. I would like to have the same consistence as I had in the past. My daughter is using toilet paper most of the time and she use to tell everyone that Puffs was the brand to buy. I haven't heard her say that the past few months.

I am not one to rate a product online, and when I do, it is generally to reinforce a positive experience. But I went online today to see what I could find out about Puffs Plus, because the boxes I am consuming right now are not at all what I loved in the past. That was when I found this review site, and was relieved that I wasn't just imagining the considerable change in product. I am recovering from the flu, my sweet husband purchased two boxes - one Puffs plus, and one a competitor. I have to say, I give the nod to the competitor this morning. Then I stumbled on something: I wiped my glasses with the Puffs plus. In the past, if I'd tried to clean the lenses, the lotion would have left a smear. Not this morning! I used to have to buy separate Puffs for the bathroom counter for this very purpose -- no more, I am sorry to say! I'm hoping this contribution will support others' requests to go back to what was the best tissue ever! Even my now 25-year old daughter used to ask for them when she was an undergraduate in college. I don't know when they changed the formula because I haven't had a bad cold like this for over a year. I don't care if they are smaller, or cost more. I just want the softness. They were such a comfort!!!! Bring 'em back, Proctor and Gamble -- please?

[This review was collected as part of a promotion.] Perfect timing to try this, as I always get a cold and have to blow my nose a lot when the weather gets cooler. I like the Puffs Plus Lotion because they are easier on my nose, and my nose doesn't get raw after use

I have purchased Puff's plus since I can remember, I've always loved the product and nothing protects my nose better. I have sinus issues so my tissue means a lot to me, but I have to say Puff's has gotten worse and worse over the years.I just bought a new box and for the little bit of tissues I did get, there was also hardly any lotion and holes in the tissue sheets. Kleenex seems to be making a better tissue with lotion now and that's sad, because I usually am a loyal customer

The Puff's Plus Lotion tissues are a must have for when you have a cold/runny nose.  Constantly blowing your nose takes a toll on your nose it feels like it's raw after while. The added lotion really helps plus it's thicker than others. I highly recommend.

[This review was collected as part of a promotion.] My son and I usually get sick at this time of year, so it was the perfect time to try out Puffs Plus Lotion. I'm picky about what tissues I use when I'm sick, and these didn't disappoint. They were soft but sturdy, which is very important. I also liked that they didn't irritate my sensitive skin. I would definitely buy these for my family in the future.