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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Apr 8, 2013
Anonymous
5 out of 5 stars review

great for kids

If it hadn't ben for Puffs Plus, I don't know if I would have ever gotten my kids to use tissues. They never once complained about blowing their noses when they were little. However, they are spoiled now. Schools do not provide such nice tissues and they complain of how rough school tissue is. Do Puffs Plus come in pocket packs, because even the other leading brand's tissues are not soft enough for my kids' tender little noses.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 26, 2013
SunnyJ
2 out of 5 stars review

Very disappointing!

I have been a user of Puffs plus lotion for years whenever I've had a cold simply because they were the softest tissue for the nose and skin when needing to use such a product so frequently. However, there is no doubt in my mind that the quality of this product has changed or gone downhill since the last time I used it. I do not think the tissues are as soft nor as 'lotion-y' as they used to be. I will not be buying these again as the regular tissues I use are actually softer and cause less discomfort with frequent use.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 23, 2013
Franchesca
4 out of 5 stars review

Puffs Plus Lotion

Just got the puffs plus with lotion in my Influenster voxbox. These couldn't have come at a better time. Just getting over a cold so my nose is still rather sensitive and the lotion in these is great. I have also just ran out of the tissues I keep in my bag and these will be going in my bag now.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 19, 2023
OJP13
2 out of 5 stars review

Not soothing at all, just smells nice

My family has used Puffs for literally decades and even as a little kid I can still remember how these tissues made the skin on my nose and cheeks severely red and irritated. The only time they are “soothing” is when there’s already snot on them, other than that they just smell okay

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Ev'ry Puffs is made to please, Meeting the needs of ev'ry sneeze. We're so sad to learn your skin, Isn't soothed by the lotion that's in, Ev'ry tissue from a box, Of Puffs Plus, because it rocks. We're sorry to learn your skin isn't feeling well, especially since safety is our top priority. The Safety Team also assures us that every Puffs Plus tissue should keep your skin feeling its best when used as directed. Please put the remaining Puffs Plus boxes off to the side, so that you, nor anyone, won't accidentally use them. Please, don't toss them out, either, as we may ask you to return them to us. Call us for the best help possible; we're here Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-3883.

Feb 28, 2013
sickinchicago
1 out of 5 stars review

Horrible! No Lotion anymore!!!

I used to LOVE Puffs + when I got sick but this time, my Cottonelle Ultra Soft toliet paper is WAY softer than these tissues. I will never waste my money on this garbage again! Such a disappointment Puffs on what used to be a fantastic product. I wish I could give it 0 stars.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 16, 2010
Unhappynose
1 out of 5 stars review

Why did you do it?

I can not express how disappointed I am in your company. I have been using Puffs Plus for as long as I can remember, and have LOVED them. I am saddened that you have shrunk the box and lessened the amount of lotion you put on the tissue. I will no longer be buying Puffs Plus, which is something I never thought I would say.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry you're saddened in the recent change in number of Puffs tissues per box. We try to keep our costs as low as possible so we can offer our products at an affordable price. Sometimes, though, our costs increase and we're faced with a tough decision. We can either raise the price of the product, or we can change the amount in the package as we did in this case. We did make the sheets softer and more flexible than they were before so I hope your nose brings you back to Puffs in the future.

Jun 15, 2014
JenniferW
5 out of 5 stars review

Love these tissues for on-the-go!

I recently received a sample of the Puffs Plus Lotion in my @Influenster #TLCVoxBox. I have been using Puffs to go for several years, but had never tried the Puffs Plus Lotion. I am a huge fan! I love how soft the tissues are - perfect for sore noses, especially during the winter months. Keep up the good work, Puffs! #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 27, 2023
LisaM
1 out of 5 stars review

Shame on Puffs

At some point in the last few years, the product has completely changed. It no longer has the level of lotion or softeness or thickness of tissue that it prior had for many years. I know this because I purchase 5 or 6 boxes a month due tomy ever present allergies. Shame on the conoany for foing a switcheroo during Covid years and not informing consumers!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate your loyalty and that you took the time to share your feedback, Lisa. We always want to impress you with the consistent softness and thickness of Puffs Plus, so we're surprised and sorry to learn of your disappointment. We wouldn't expect this, especially since we put every Puffs box through many quality checks to ensure perfect condition. We'd like to learn more for our Quality Assurance Team as well as try to make this right for you. Please give our team a call at 1 (800) 777-8337.

Apr 28, 2021
ConstantCrafter
1 out of 5 stars review

Idiotic cube box size change

Whoever came up with the idea to change the size of the cube box should be put into a too small straight jacket. Do you have any idea how many tissue box covers you've rendered obsolete? As a result I've switched to Kleenex after a loyal, decades-long solely Puffs association. you NUMBSKULLS!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We understand your frustration. It may help to know that we do still have the regular Cube box in addition to the Mega Cube box. We'd love to help you with this, so please give us a call at (800) 777-8337.

Jan 10, 2020
Lorrie59
1 out of 5 stars review

Smells awful

I bought some "puffs with lotion" recently because my mother and i horrible cold. I bought the tissues because they were recommended and also I thought they would be much easier on my nose. As soon as I opened the box and put a tissue to my nose, I smelled a very bad smell. We had no choice to use them because they were the only tissues we had. I thought the smell would eventually "go away". I was wrong! Even though they are soft on your nose, I will not be buying these again.Maybe another type of "puffs" would be better but I will not but these particular ones again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392