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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Mar 24, 2021
juneg11
4 out of 5 stars review

Puffs with lotion is my favorite tissue. This is a paper product where softness matters. Anyone with a cold will tell you the softer the better. This really helps keep the redness on my nose down when I'm sick and that is a big plus. I definitely recommend them and will continue to use them.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Nov 27, 2010
marusha
1 out of 5 stars review

NOT VERY SATISFIED

NOT VERY SATISFIED!!!!!!!! I've been buying Puffs Plus Lotion for several years now and didn't mind paying for them. Recently I purchased a 10 box package at our local warehouse club and opened the first box last night. To my disappointment I DID NOT GET PUFFS PLUS LOTION BUT SOMETHING ELSE IN YOUR BOX!! The tissues are very rough and I noticed there are fewer in the box (124 instead of 132). I will attempt to return them to the warehouse club as I paid $20.00 for the ten boxes and will not keep any product that I.am not happy with (my money comes too dearly to waste it on inferior products) . I will purchase Kleenex with lotion for less money and only 2 less tissues per box. You really need to go back to the original plus lotion tissue; all the rewiews I have read in November are saying the same thing. TAKE A HINT!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 6, 2021
Anonymous
5 out of 5 stars review

These bad boys won’t rip or tear easily while using them and they can hold up with the worst nasal congestion. The lotion helps to not rub your nose red raw and they are super silky and soft. A thick ply so they are definitely a great choice over those cheap brands you get at hotels.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Oct 5, 2013
CCHoff
3 out of 5 stars review

What changed?

I used to be a big fan of Puffs Plus with Lotion. The product was noticeably softer and very gentle on the sensitive skin of your face. And I was willing to pay a little more for the tissues b/c it was worth it. But over the last several months I have noticed a distinct difference. The tissues appear to have less lotion or at least are no longer noticeably softer than other tissues. Maybe they changed their manufacturing process or something, but I'm less inclined to pay more for this project when it doesn't feel any different from other tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We're sorry to hear you have noticed a change with your Puffs Plus Lotion! This doesn't sound right at all! Would you mind giving us a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? We'd like to discuss this further and make sure to pass your feedback along to our team. Thank you for the review and for choosing Puffs!

Jul 3, 2012
printpro
1 out of 5 stars review

Product quality has diminished

Your Plus Lotion brand was once my favorite and made me a strong brand advocate. Not true today. The quality of the product has diminished markedly. The tissues are much thinner than in the past and any presence of lotion is purely a mystery. I work in the paper industry and am very aware of subtle product changes. Not so subtle with Puffs. Not nearly the product it used to be. Most likely the result of corporate pressure to cut costs while continuing to charge a premium on the shelf. I've switched to the private label product that is less expensive but of a much higher quality when compared to thickness, softness and the presence of a soothing lotion. Good bye to Puffs!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 11, 2014
JacqualineR
4 out of 5 stars review

Amazing for allergies

Ive had terrible allergies this season and when @Inlfuenster sent me these in my #TLCVoxBox i was s thankful.. they have saved my poor nose. I had been using whatever i could find and my poor nose was red as a reindeer, now its nice and moist (in a good way not cause of snot).. thank you Puffs your a life saver! I will deff tell my friends and family to #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 4, 2019
Jacking22
1 out of 5 stars review

Product has declined tremendously

I have used Puffs Plus Lotion for longer than what I can recall. However, in the past month or two the overall quality of Puffs Plus has declined tremendously. The individual tissue has become extremely thin and does not do a good job. I wonder why I am paying more now than what I did years ago for a product that is of far less quality and value. I will be finding a new product to utilize unless Puffs addresses this poor product.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Your nose in need deserves the confidence and softness you've been able to count on indeed. Since we added more lotion to our Puffs Plus Tissues, your wipe should be softer and stronger than ever, so it sounds like your boxes didn't arrive to you in ah-choo approved condition. So we can get back to the comfort your nose has enjoyed in the past, could you please give us a call at (800) 777-8337?

Jun 6, 2022
foofoo1961
5 out of 5 stars review

Soft and Comforting

Like My Momma Always Said-You get what you pay for. Of course I did not listen and purchased an off brand and my nose suffered.. Only time . Puffs Plus Lotion is Soft, Gentle, Lotiony- (made that word up ) and instant relief-Don't be fooled by ridiculously low prices of products that state-Compare To Puffs-Absolutely Not True. --. Stick with what you know-The Best-Puffs Plus Lotion.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 14, 2013
Donshore
1 out of 5 stars review

What happent to Puffs with Lotion

Would not have anything but Puffs with Aloe lotion in my home for years. Accused Husband of wrong purchased of last 6 boxes. Upon checking boxes and stores I see you have discontinued the old formular. PLEASE BRING IT BACK!! Now Puffs are sratchy and very dry to your nose. No different from other products. Why would you discontinue a product that was so good. I have been very loyal to Puffs over the years, but feel for some reason you have not repaid that loyalty to your customers. Yes I would even buy Puffs for friends telling them you have to try this to see the difference, but not now. Please reconsider this decision. I can stand the new smaller boxes if I have to, but not the contents inside. Thanks for listening.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 14, 2012
Schmabigail
1 out of 5 stars review

What happened?

A few years ago, when I had a sinus infection, I picked up a box of Kleenex with lotion and used a tissue before I made it to the check out. It was so awful that I went back and got a box of Puffs Plus. Amazing! They were wonderful. Yesterday, I began getting a cold. I picked up my usual Puffs Plus, but these are not the tissues I've come to love. These are tough without the slightest hint of lotion! My nose and I are very disappointed and sad.

Review from puffs.com
Helpful?23T3SJYKI02013599411392