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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 151-160 of 7,934 reviews
Dec 8, 2025
Melissa j
5 out of 5 stars review

Verified Purchase

Kleenex

Kleenex

Helpful?23T3SJYKI02013599411392
Dec 10, 2025
Ms D
5 out of 5 stars review

Verified Purchase

Quantity

The price

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May 17, 2025
MamaO
3 out of 5 stars review

Verified Purchase

Bring back the family pack

This is my favorite tissue, but I hate the little overpriced boxes!

Helpful?23T3SJYKI02013599411392
Feb 27, 2025
Ls
2 out of 5 stars review

Verified Purchase

Not as good as the big one

This Could be much better like the big box

Helpful?23T3SJYKI02013599411392
reply from Puffs

We want our tissues to offer the comfort you and your nose need, and we have multiple strict quality controls in place to ensure only our best reaches to you. If you have concerns on the quality of tissues you received, please reach out to us via 1-800-777-8337. We're more than happy to help.

Dec 24, 2021
Elroy
5 out of 5 stars review

Verified Purchase

Box size

Don't like the small boxes but they will due for now get the big box back in stock.

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Mar 29, 2026
Patricia007
4 out of 5 stars review

Please change the aesthetics of the box.

I love this product. I’ve been using them for over 30 years. But lately I am tempted to use other similar products. The pastels are seriously from the 80s. I can’t look at them any longer. TikTok goes the Clock, looking for a change soon!So, design change is just probably a smart marketing idea. Thank you!

Review from puffs.com
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Mar 26, 2026
Pat554
4 out of 5 stars review

Dangerous loose fluff

Until today, I had no complaints about your product. Best one for me to use for a cold and sore nose. Today I pulled a tissue to use and breathed in while it was by my face which I have done many times and didn't notice until too late all this loose fluff on it which I sucked into my throat which made me start to choke. I had to drink lots of water to wash it down. It was very scary.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 30, 2026
Grandma26
3 out of 5 stars review

New material not soft.

Puffs Plus Lotion has been our go-to tissue. My recent purchase of a 4-pack of family size tissues has a different quality of paper being used. Certainly not as thick or as soft as previously. I hope this is just temporary and the quality returns. Disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for taking the time to share your experience with us. We’re sorry to hear that your recent 4‑pack of Puffs Plus Lotion didn’t feel as thick or as soft as you’re used to. These tissues should always feel soothing and comforting, especially when you’re not feeling your best, so we understand why this change was disappointing. We’d really like to learn more about the specific packages you purchased so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.

Mar 29, 2026
Elizabethm
1 out of 5 stars review

Poor quality

Wow capitalism has come for these now. They were the only tissues I used to buy if I were sick. They’re so cheap and thin now. No lotion on your fingers after using and they’re not like a plush towel anymore, more like a slightly lotioned gas station TP. Wish I was not sick this week or that I didn’t buy 2 boxes of these thinking they would still be good. Very disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Elizabeth, thank you for taking the time to share your experience with us. We’re truly sorry to hear that your recent Puffs Plus Lotion didn’t feel as soft, plush, or soothing as you’ve come to expect — especially when you’re not feeling well. They should never feel thin or under‑lotioned, so we understand how disappointing this was, particularly after purchasing two boxes. We’d really like to learn more about the specific packages you bought so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.

Dec 30, 2021
Tisha
2 out of 5 stars review

Verified Purchase

Puffs cubes

Very difficult to get tissues to come out of box without them tearing until it's about a quarter used.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

When it comes to Puffs we expect great quality sheets to share, so we're bummed to hear you're seeing yours tear. Quality is very important to us, so we'd love to help and learn more. Feel free to give us a call when you have a chance. Our pals are standing by, and look forward to hearing from you. (800) 777-8337