While we thrilled to hear how much you're loving Puffs Plus Lotion, we're sorry to hear you aren't a fan of the package design, Jim. We appreciate your feedback, and we'll be sure to share this with our team. If you have any questions or would like to share more, feel free to give us a call. Our pals would love to hear from you. (800) 777-8337

We hear you load and clear, and appreicate the feedback. Our pals love hearing from our loyal Puffs family, so we'll be sure to pass this along to our team. If you'd like to share more, give us a call at (800) 777-8337.

We apologize for this experience with your recent Puffs cubes, Jeannie, and we'll share how you feel about this with the team. While the size of the packages has changed, we work hard to ensure they arrive in perfect condition, and hearing from loyal consumers like you means a lot to us. We're passing your message along to see how we can help improve this for the future, and if you want to discuss this further, call us at 1-800-777-8337, M - F, 9 a.m. to 6 p.m. EST.

Thanks for this feedback, Veann Grigajtis. We test every Puffs product before you receive it to ensure it provides superior quality and nose-pleasing performance, so we're sorry you didn't have the experience we'd expect. A dispensing suggestion that might help is to grab the edge of the tissue only, then give it a steady, even pull to get one tissue at a time. Also, due to humidity variations, the first few tissues from a new box may result in getting more than one tissue at a time. Please call us at (800) 777-8337 and we'll be happy to assist you further!