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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,521-1,530 of 7,972 reviews
Dec 8, 2012
Reviewer name: SickMom
1 out of 5 stars
1 out of 5 stars review

Puffs Plus Lotion (NOT)

I am sick and wanted a product to help my nose. The box said plus lotion but there was no lotion. I had my co-workers try it to make sure it wasn't just me. They said the tissue was rough and I should not be using that on my nose. Did I get a bad batch or what? Worst tissue I ever used.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We would like to get more details from you. Please call us with the package handy at 1-800-777-8337 so we can help.

Dec 16, 2022
Reviewer name: Rawnose
1 out of 5 stars
1 out of 5 stars review

Complaint.

Normally this would be a five star review. The quality has dropped significantly. It could just be this 4/pk but without a way to talk…The plys are not staying together. If you mistakenly use the ‘inside’, it feels like a Brillo pad!!I really hope the next four/pk is better.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We have many quality checks to ensure using Puffs Plus Lotion is as soft as a cloud, so we're sorry to hear you didn't have the experience we expect. We'd like to reassure you that a nose in need, still deserves Puffs indeed, so when you have a little time please reach out to us at (800) 777-8337.

Jan 16, 2019
Reviewer name: BBA17
1 out of 5 stars
1 out of 5 stars review

Not as advertised, product was poorly made

I purchased 2 boxes of the Puffs Plus Lotion tissues and after the 1st few tissues being regular, the rest of the box transitioned to each tissue coming out as 1 ply. Definitely not worth the price for useless 1 ply tissues. Unfortunately the 2nd box I bought turned out to be exactly the same. Maybe it's a manufacturing defect? Either way, I ended up with 2 worthless boxes of tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We have many checks in place to ensure you're always getting the high quality tissues you deserve. We always want our tissues to provide the soft touch and strength you love! We're so sorry this wasn't the case, but we'd like to learn more and help further. When you can, please call us at (800) 777-8337.

Apr 8, 2018
Reviewer name: Kwardl
1 out of 5 stars
1 out of 5 stars review

Product not the same quality anymore

Product quality has changed. Does not have same amount of lotion or does not have any. I used to buy this because it was the only tissue that prevented dryness and now that is not the case. You can tell right when you touch it. Same feel as reg tissues when they used to feel more dense.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

We’d want for our tissues to delight, and we appreciate you providing your insight. Our Puffs Plus Lotion is designed with a soothing, lotion touch, and we’d hope it’d comfort your nose very much. We’d like to speak with you more about your feedback and hope you’ll give us a call at 1(800) 777-8337 about this pack.

Jan 16, 2014
Reviewer name: Darlene
5 out of 5 stars
5 out of 5 stars review

No Train Wreck for me!

I received my #passthepuffs in my #jollyvoxbox just in time. #influenster thank you so much for these. I take the train to and from work. It's the worst thing to be in during cold & flu season because of the close quarters. Since I've received there, I've gone through about 6 packs of tissue by handing them out to people on the train who have the sniffles. It helps to stop the spread of germs and keep more people healthy!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 1, 2012
Reviewer name: footonmoon
2 out of 5 stars
2 out of 5 stars review

What Happened to my favorite Puff's?

I noticed right away that something was different and I am very disappointed in the "new" version of Puff's lotion. I don't mind the new boxes, I actually find them very colorful and fun. It doesn't matter to me that they don't match anything in the house, that's not the point. They could come in a paper sack for all I care if they were made the "old" way again. Please don't fix what was not broken.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We are glad to hear you like the colorful packages. We would like to know about your disappointment in Puffs. Please give us a call at 1-800-777-8337 so we can ask you a few questions.

Jun 12, 2018
Reviewer name: AnnJ
1 out of 5 stars
1 out of 5 stars review

You made an error in cheaping your product

I have been using Puffs Plus for over 30 years not only as a nasal tissue, but also to remove makeup. I recently opened a new package and immediately felt that the tissues are now thinner. While removing my makeup, I put my finger right through the tissue. Now, Puffs are no better than other brands when it had been a far superior product. Why would you ruin your product this way?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We’re so sorry to hear the tissues you pulled out weren’t pleasing and we’d like to look further into the reason. Our Puffs Plus Lotion should still be the 2 ply thickness you crave and hope to hear from you today. Please give us a call at 1(800) 777-8337 when you have a moment. Thanks for being such a loyal Puffs fan, Ann!

Jan 3, 2012
Reviewer name: supertaz
1 out of 5 stars
1 out of 5 stars review

cgange?

I don't know if they changed the tissues or what, but the puffs plus lotion box I just purchased as a 3 pack is not as soft as they used to be. My nose is killing me and the tissues are not helping because of how hard and rough this box of tissues feels.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 10, 2011
Reviewer name: laurie457
4 out of 5 stars
4 out of 5 stars review

Best Tissues, Most boring boxes

I absolutely LOVE Puffs Tissues with Lotion. At one time you also had the prettiest boxes but now your box designs are flat and dull and boring. Last night I saw your Christmas design which while traditionally nice are also flat and boring. I wish you would have come out with more festive boxes like Kleenex does. And during the rest of the year I wish your boxes were less monochromatic.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: VICTORIATMA_1065605
3 out of 5 stars
3 out of 5 stars review

[This review was collected as part of a promotion.] Works well. Doesn't leave my nose feeling irritated after. I would choose this if I didn't have the cash on hand to buy the tissues with Vicks in it. This is a great choice for my young children though.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392