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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Jun 7, 2022
Tweak
5 out of 5 stars review

Truly easy on the nose when you have a cold

This tissue is very soft on skin but is also very strong and does not fall apart when you blow into it. It is great for those with a cold and runny nose and also works well for every day use. I have used these tissues for over ten years-every other tissue falls short in comparison.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 28, 2021
DEBOW77
1 out of 5 stars review

Scratchy and Ugly!

First of all, you aren't fooling anyone. All of your loyal customers know that your product has changed, so stop lying. We aren't idiots. Puffs Plus is now thin and scratchy. Secondly, the boxes went from super cute colors and patterns, to just plain ugly. What's with the horrible pastels?! Please bring back the old quality and box designs.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Deb, we're very sorry you're having this experience. We rely on feedback from consumers like you to improve. We'll make sure to let our teams know how you feel about the tissue and about our packaging. If you have any questions, or if we can help you further, give us a call at 800-777-8337.

Mar 7, 2011
Ginamary
1 out of 5 stars review

POOR QUALITY PRODUCT

Your Puffs Plus used to be a quality product but has declined significantly. They are no longer strong and they do not have the lotion distributed evenly. Also, they have white flakes that fall out when you shake them. I have been a loyal, long time user but am moving over to Kleenex this week.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We value your loyalty to Puffs. I'm sorry you were not satisfied with the performance. This is not what we'd expect. We would like to get more details from you about your experience. Please give us a call with your recent box handy at: 1-800-777-8337.

Jun 11, 2014
Mdillon9183
5 out of 5 stars review

Will never go without my Puffs To Go!

I received this product complimentary from @Influenster for testing purposes. I got Puffs To Go Plus Lotion in my #TLCVoxBox. I am an avid Puffs user and I love the lotion because it helps keep your nose from getting sore. I have two sons and so the to go packs are an amazing thing to have with me when we are on the go. I keep them in my purse at all times. Two boys can get messy so it is great to have them handy. We also all have seasonal allergies and Puffs To Go Plus Lotion helps so much. Thank you Puffs. #Passthepuffs P.S. I love the stylish packs they come in!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 10, 2012
mommaof2
2 out of 5 stars review

not the same

I have been using Puffs Plus Lotion for over 15 years. I used to love how thick and soft it was so that when I used it for colds I never got a sore, red nose. Over the last several years I have seen the product get thinner and not as soft. If you hold it up you can see how there are just flecks of lotion in it, it didn't used to be like that :( When I opened this last package I just purchased and used it, I thought I bought the wrong brand it was almost as rough as the other brands I have never bought. I am considering trying to find a different product now!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

Thanks for being such a loyal Puffs consumer. We would like to talk to you about your last purchase and get some information off of the box. Please give us a call at 1-800-777-8337.

Feb 12, 2014
MsSoreNose
1 out of 5 stars review

Puffs with lotion - what happened?

I have used Puffs w/Lotion for years and now you have changed them. Why?? They feel like cheap store brand tissue, like sandpaper. You reduced the lotion and now they are horrible. So disappointed. Please go back to the old formula of making these or I will not buy these anymore. You can't change it even a little bit and think we wouldn't notice.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

So sorry to have disappointed you! Our goal is to provide a quality product that you can trust! Would you mind reaching out to us at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? Thanks!

May 4, 2021
lorettamec04
5 out of 5 stars review

The only tissue I use when I’m sick and using tissue all day long. My nose never gets sore or raw using these. And they are thick enough that you don’t have to use two when you blowing your nose. Cheaper and thinner brands may be ok when your not sick but these are my go to tissues.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
May 6, 2013
dsmith9108
1 out of 5 stars review

Why did you change Puffs

I have used puff plus with aloe and with lotion since my boys were small. It was the one comfort during a cold. First you did away with the aloe ones which I did not like but continued to buy. I started out last night getting a cold and sent my hubby to get puffs. He brought back the puffs and it felt like I was using sandpaper. I look like a clown with a red nose. Please bring back the quality we expect from puffs. I will be going to the store tomorrow to pick up several different brands to see if there is anything better on the market. My tissue of choice for over 20 years but no longer til you bring it back!!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 19, 2021
_aacidd
5 out of 5 stars review

i am super allergic to pollen and these have been a. bed room life saver. i used to struggle with constantly having really dry area on and around my nose because of all the dry and harsh tissue i was using from constantly sneezing or runny nose ( if i didn’t take my allergy medicine) with this i feel no discomfort no matter how many times in a row i sneeze. really great product

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jun 13, 2021
kayla1014
5 out of 5 stars review

I have seasonal allergies (all four of them!) so I'm pretty much constantly blowing my nose. My nose would get dry and cracked from constantly wiping it. The lotion prevents that and I no longer get painful itchy skin. I have a box of these in every room of the house!

Review from influenster.com
Helpful?23T3SJYKI02013599411392