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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,451-1,460 of 7,934 reviews
Feb 11, 2014
Dawn60
5 out of 5 stars review

Love the tissue but newest boxes are ugly!

We have used Puffs with lotion on a daily basis for years. The lotion adds softness to sore noses and helps with makeup and nail polish removal. The boxes however have been getting progressively uglier. The ones I bought this evening are awful. There is no room in our home where they will look pleasing. Please get a new designer!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 3, 2020
ChangeItBack
1 out of 5 stars review

Feels like no lotion at all

Puffs with lotion used to be my go-to product when I have a cold but not anymore. This product has changed and it feels like there's no lotion on these tissues at all. My nose is chapped as heck right now which used to not happen with Puffs with lotion a couple years ago. If you're trying to save money by cheapening the product you're going to lose customers with its poor quality! Based on other reviews, your customers can tell the difference and I will not be buying again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

We're glad you reached out to us about this. We're happy to let you know, in August 2019 we added 40% more lotion in the the Plus Lotion tissues. We'd like to assure you that we're still the tissues you can count on when your nose is in need. When you have some free time, please get in touch with us at (800) 777-8337.

Mar 15, 2022
westonm2
4 out of 5 stars review

I think I am biased so this review should be taken with a grain of salt. This product was the first time I ever had tissues with lotion. My nose was so raw and it was like a gift from the heavens to be introduced to these. No strong scent. Not too greasy. This product stayed strong and did the job.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Nov 20, 2014
Jan64
2 out of 5 stars review

Puffs Plus is not what it used to be.

I used to love Puffs Plus Lotion and kept it in every room and in my car. Then, a year or so ago, they seemed to have changed the formula and the tissues where not the same. They were thinner and not as soft. so I changed to Kleenex Cool Touch which I am very satisfied with. On my last shopping trip, my local grocery store was out of Cool Touch so I bought a few boxes of Puffs Plus Lotion and was reminded of why I stopped using this product. I really wish they would change back to the original formula, I loved Puffs Plus Lotion and would go back in a heart beat.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

Hi Jan, we are sorry you are unhappy with our product. We would love to discuss this further. Do you mind reaching out to us at 1-855-236-3353 Mon-Fri 9AM-6PM EST? Thank you for your feedback!

Apr 1, 2016
JAIMELPA_266701
5 out of 5 stars review

[This review was collected as part of a promotion.] I love Puffs plus lotion. These are incredibly soft and soothing on a sore nose. I have previously used Kleenex and have switched to Puffs. Highly recommend these tissues for use during cold and flu season.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jan 23, 2024
aurora04444
3 out of 5 stars review

Not as soft as they used to be, and not strong.

I've used Puff Lotion for about 25 yrs. Back then, oh my word, they were delightfully soft on my poor chapped nose, preventing nose irritation. The tissues were like the ads, ahhh, when I used them. But a few years ago, it was so noticable that the tissues were not as soft and then they got so weak, not holding up to running snot.Other top brand has stronger lotion tissues, but not super soft.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate your comments, Aurora, thanks for being a Puffs Pal for so long and for honestly sharing your experience. Please know, every Puffs tissue should be soft, yet have the strength to hold up to the issue at hand. In the case of our Plus tissues, where lotion is added, your skin should also be soothed by the comfort the lotion spreads. We're so sorry to learn about this, and want to assure you that we only want you to be thrilled with your Puffs purchase. We'd be happy to talk more with you about this, and hope you'll reach out to us by giving us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-8337.

Jun 21, 2022
Ladybug23
5 out of 5 stars review

The best tissues around period!!

I have the most sensitive skin and it’s so frustrating that for years I was using tissues that were not very soft and they would cause my nose to hurt very badly. Whenever I had a cold it would make my nose raw. Using Puff lotion tissues is the best. I hadn’t had that issue since. I really recommend them.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jul 22, 2009
Angie
5 out of 5 stars review

Happy Nose

I have very sensitive skin so using the old stand by TP is not good, and neither are other brands. I find that with most tissues they make my nose even sorer, but never Puffs. I am currently in the grips of a horrible cold and I went to purchase Puff's with Lotion and it doesn't hurt to blow my nose. Thank you! It would be nice though if you would go back to the perfume scented Puff's of yesteryear. They used to smell so good....

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 7, 2022
Jtruner
5 out of 5 stars review

The Only Tissue to Use

This tissue is truly soft on the nose unlike others who claim theirs is. It is also thicker and stronger than other leading brands. Its a no brainer to choose Puffs with Lotion. I will not even consider buying anything else after trying the other brands

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 10, 2014
Madrilis
5 out of 5 stars review

Puffs plus Lotion @Influenster

I have been in love wit the PUFFS PLUS LOTION I HAVE RECEIVED THIS FOR FREE @INFLUENSTER ON #TLCVOXBOX. THIS IS THE BEST PRODUCT SAFE AND GENTLE FOR THE NOSE. THE PACKAGING IT IS VERY PRETTY AND LIGHT CARRY IT EVERYWHERE WITH YOU. THE BEST PRODUCT OUT THERE CANT GO NO WRONG. THANK YOU @INFLUSTER FOR ME TO REVIEW THIS PRODUCT I LOVE IT. I GAVE IT 5 STARS.

Review from puffs.com
Helpful?23T3SJYKI02013599411392