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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Apr 28, 2021
colettep87ca
5 out of 5 stars review

My allergies can get so bad in the wintertime that I just leave tissue boxes all over the house! Let me tell you, the raw nose struggle is REAL after awhile. Puffs Plus Lotion tissues are perfect for a raw nose thats been getting way too much rubbing. Worth the extra money for the added comfort!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Nov 11, 2018
RubyB
1 out of 5 stars review

pop up tissues aren't connected

I would have preferred to contact P&G but there's no easy way to do that so I'll write a negative review hoping someone will contact me.
The last 3 boxes of Puffs Plus Lotion pop up tissues only allow pop ups for the first 6-10 tissues. After that, you have to dig around to find the start of the next batch. This happens 2-4 times with every box.
I have purchased these tissues since they were first introduced and would hate to have to find another brand. Please fix the machine that interfolds the tissues.
BTW, just kidding on the birthdate. I don't post my birthdate anywhere. You should simply give groups of age ranges for the sake of security.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

When that sniffle approaches, we hope to be just a tissue away. Since your loyalty makes us the brand that we are today, we'd like to make this right and get you on the way to tackle cold & flu season. When you find a few moments, could you please give us a call at (800) 777-8337?

Mar 4, 2013
Sick
2 out of 5 stars review

disappointed

I always loved your tissues. Especially this one. Someone finally understood what it was like to have a sore nose from having to blow so often. Even my girls have purchased this product (they grew up with it). I'm not sure why the formula was changed but i am certainly not getting that same experience. The lotion doesn't seem to be present anymore. This is what set you apart from your competition (for me). I really miss the lotion and so does my nose. I am very sad.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 8, 2021
willetta
5 out of 5 stars review

I just had the absolute WORST cold and used puffs plus lotion to blow my nose. I have perioral dermatitis which always flares up during a head cold. I think the softness of the puffs tissues helped keep the skin around my nose from flaring. I will definitely buy again.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
LINDALNY_1064855
5 out of 5 stars review

[This review was collected as part of a promotion.] This came as perfect timing as I had a cold. It didn't hurt my nose at all compared to the other tissues I was using. I immediately noticed a difference once I started using these samples. Super soft. I would definitely buy again when I have another cold.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Nov 18, 2010
KleenexAreLookingBetter
1 out of 5 stars review

USED to be my favorite

I have used Puffs Plus with Lotion exclusively for over 15 years. They were thicker, softer and more lotion-ey then any other brand. Even though they were the most expensive option it was worth it to not suffer with a sore nose. I am so disappointed to see the quality change. I understand to save money companies need to occasionally lower the quantity they provide in a package. The quality shouldn't suffer though! The quality is what makes people loyal to your product! I don't agree that your changes made this product "more flexible and softer". The tissues in my boxes are rough, aren't cut right (they stick together at the ends), feel thinner, don't protect my families noses and BREAK apart! Not ideal when blowing your nose, or wiping certain areas of the body. I experimented and bought a competitors brand the other day and found that they were better and so much less expensive! Why should I stick with Puffs? I'm staying away from Puffs brand until they bring the old style tissues back.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry your recent Puffs Plus purchase had rough tissues,that were cut wrong and stuck together. While we did recently make them softer and more flexible, as you stated, these are not the results we hoped for or intended. It sounds like you may have a box that doesn't meet our standards. I hope you'll let us make it right, give us a call at: 1-800-777-8337, so we can.

Jun 8, 2022
AF2022
5 out of 5 stars review

Puffs plus lotion not your mother's tissue

Remember when it was bad enough that you were a kid with a runny, stuffy nose and had to use those prehistoric tissues that left your nose red and raw? Thank goodness the world has moved on from those abrasive nose wipes! Puffs plus lotion are my favorite. They're soft and not an assault on my already miserable nose!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 6, 2009
Sylvia
1 out of 5 stars review

Puffs Plus Regular

I recently purchased two boxes of Puffs Plus Regular instead of the Cube box and they smell NASTY! Both boxes smell rancid. I usually buy the Puffs Plus Cube ones and have never had a problem and would recommend these tissues with no problem. Now the ones in the regular box I will tell all my friends not to purchase these. Have you had any other complaints on the Puffs Plus Regular? Another lady in my office bought the same kind at another place and said hers smelled rancid also. There must be some problem with these tissues that they are all like that. Puff Plus Cube is my normal brand but if I have to purchase the Puffs Plus regular box I will have to purchase another brand. I have been buying the Puff Plus Cube since they became availalbe to purchase.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 17, 2017
FrannyK2
1 out of 5 stars review

Puffs has turned into Kleenex

What have you done, My "go to" tissue, my soft and luxurious tissue that I keep in almost every room of my house has become Kleenex. The tissues in the newest boxes I purchased are thin and hard and not soft. I have to use 2 tissues to get the thickness I was accustomed to. Shame on you Puffs. You have degraded your product.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Thank you so much for being a long-time Puffs fan! Your loyalty means the world to us, and we're sad to hear that your recent purchase wasn't the luxurious Puffs quality you expected. We'd like to gather some more details to report to our Quality team and make this up to you, so please give us a call at (800) 777-8337 when you have a moment.

Apr 1, 2016
CHERYLRNC_1068086
4 out of 5 stars review

[This review was collected as part of a promotion.] Actually had a cold when I used this product. I liked that it was not stiff and was very soft to my nose. I had no chapping at all. I especially liked the packet size. It was very convenient to slip into my purse.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392