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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 131-140 of 7,972 reviews
Apr 9, 2026
Reviewer name: SarahK
5 out of 5 stars
5 out of 5 stars review

Gentle on nose

My favorite tissues. Nice and soft and gentle on the nose. It isn't rough on my nose and doesn't feel cheap. It's soft and works very well! These are usually my go to!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Feb 27, 2026
Reviewer name: KaylieP
5 out of 5 stars
5 out of 5 stars review

Gentle lotion texture you can rely on

This lotion texture is so soft and cozy on my nose! Even when I'm blowing my nose back to back with a cold, they're gentle on skin without making my nose sore and red.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Feb 23, 2026
Reviewer name: TiliW
5 out of 5 stars
5 out of 5 stars review

Gentle and good quality

Love these tissues. Haven't found any as thick and soft as these. My nose doesn't get raw and sore when I'm sick anymore. Gentle enough to use for my baby too.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Feb 10, 2026
Reviewer name: JXN5
1 out of 5 stars
1 out of 5 stars review

Rough STUFF

These were not available, through Sam's, for years. Now they are back!! Absolutely awful! NOT the product it used to be. No longer soothing but actually very rough. Why is ANYBODY buying these?

Helpful?23T3SJYKI02013599411392
reply from Puffs

Hi there, thank you for reaching out and sharing your feedback with us. We’re sorry to hear that the Puffs Plus Lotion didn’t meet your expectations and felt rough compared to what you remember — that’s certainly disappointing, especially after waiting for its return.<br /><br />Your feedback is very important to us, and we’d appreciate the opportunity to learn more and share your concerns with our Product Quality team. Please feel free to give us a call at 1-800-777-8337, Monday–Friday, 9:00 AM–6:00 PM EST, so we can better understand your experience and see how we can help.<br /><br />Thank you again for taking the time to let us know — we truly value your input.

Mar 18, 2026
Reviewer name: Dorothy51
2 out of 5 stars
2 out of 5 stars review

I have use puff plus lotion for 30 years

In the past 4 years the product has gone down hill it easily falls apart( one of the main reasons I bought puffs because they were more sturdy) I don't even notice any lotion in the tissue at all

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for sharing your experience with us, and for being a loyal Puffs Plus Lotion user for 30 years. We’re truly sorry to hear that the tissues haven’t felt as sturdy or moisturizing in recent years. Puffs Plus Lotion should feel soothing, gentle, and strong — not fall apart or feel like the lotion is missing — so we understand how disappointing this change has been for you. We’d really like to learn more about the specific boxes you purchased so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.

Jul 15, 2023
Reviewer name: Red
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Watch for falling cotton balls!

I used to love Puffs with lotion, but lately they are a mess. Everytime I pull one out of the box, all these little cotton/paper balls come out all over me, not to mention making a mess around the house! What's up with that?? I wear a lot of black & it ends up all over me! I think I'll take my runny nose somewhere else. Such a disappointment.

Helpful?23T3SJYKI02013599411392
Oct 8, 2024
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My nose loves these

The tissues are soft and thick; and as a person who blows very hard, I find these critters very helpful. In fact, I have stopped folding them in half before use. And best of all, when you have a cold and have a runny nose, these things don't wear out the end of your nose.

Helpful?23T3SJYKI02013599411392
Mar 2, 2022
Reviewer name: Gina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hard to believe they still make other lotions!

Are there even any other tissues made for noses?!? These are a lifesaver during allergy season! I’m pretty sure my nose would have fallen off by now without these! I LOVE that they were made in the USA too! I try to buy products that are made here, when they are available.

Helpful?23T3SJYKI02013599411392
Jun 23, 2024
Reviewer name: RHK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great tissues in a too-small box!

Same great tissue's as the larger boxes. But still want the larger Puffs boxes instead of or in addition to these small boxes. Sam’s sells their own brand tissues in the larger boxes but not Puffs. I like the product but not Sam’s marketing tactics that limit my choices. I go elsewhere for my Puffs tissues.

Helpful?23T3SJYKI02013599411392
Mar 15, 2024
Reviewer name: LarryH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

We buy it for the packaging and softness

Not the best bargain but a good product in a good form factor. When you pickup the multipack, feel around the edges. Ours got crushed and 2 boxes were deformed. This packaging is HARD to START pulling out tissues and the last tissues are hard to keep raised to pull out.

Helpful?23T3SJYKI02013599411392