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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,371-1,380 of 7,972 reviews
Sep 25, 2017
Reviewer name: AJPUFF
5 out of 5 stars
5 out of 5 stars review

Got plus!

As an chronic allergy sufferer, I have been using Puffs Plus Lotion for years with no complaints. Until last week when I got two boxes that after around tissue #5 every time I pulled a tissue out, a ton of small tissue pieces would come out! This happened until the last tissue in the box and then the pieces were all over the bottom of the box. This was quite aggravating because our vacuum uses a water system instead of a bag, so it was a hassle to hook up and pick up the messes in the living room and the bathroom!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Thank you being a loyal Puffs user, and for bringing this to our attention! That certainly isn't the quality we'd expect from our tissues, and we'd like to make it up to. Whenever you have a moment, please give us a call at (800) 777-8337. Hope to hear from you soon!

Apr 1, 2016
Reviewer name: CYNTHIATMS_895459
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Puffs always is amazing and is the best brand of tissue out there! I really love the lotion in these tissues. It keeps your nose and face soft. It doesn't dry you out or leave you with a rudolf nose! Love, love, LOVE puffs plus with lotion!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Oct 12, 2012
Reviewer name: TissueReview
1 out of 5 stars
1 out of 5 stars review

Terrible quality change

I purchased Puffs with lotion for years and recommended it to everyone. I had them in several rooms at home and also at work. Then the quality changed dramatically for the worse. At first I thought it was a bad batch but the quality is still horrible so I've stopped buying/using the puffs with lotion. The new tissues are thin and really rough. They feel like the cheap toilet paper.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 10, 2023
Reviewer name: Susane18
3 out of 5 stars
3 out of 5 stars review

Decline in quality of puffs plus lotion

Not sure what happened to the puffs with lotion but the quality has definitely declined in the last year. Errors in each sheet in a package of 4 cubes. Not as soft as in previous boxes. Customer since 2014. Suggest changing and combining puffs ultra soft with lotion. That would be soothing, soft and strong.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

We're disappointed you feel this way, Susane18, but appreciate your feedback. Our Puffs Pals oversee many quality tests to ensure you get the most comfortable tissues when your nose is in need. Since you haven't had the kind of experience you, or we, would expect, please call us at (800) 777-8337, and we'll be glad to help you.

Feb 7, 2013
Reviewer name: Dian
1 out of 5 stars
1 out of 5 stars review

Something has changed. Now rough and very little lotion.

I've purchased the Puffs Plus tissues for years because they were so soothing to my tender nose during cold season. They now feel like a bargain brand as they are rough and thin. Also, it seems like there is no lotion in them. P&G, what happened? I don't think you can honestly say nothing has changed in the tissue or formula. Too bad.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 20, 2017
Reviewer name: JoeDancer
4 out of 5 stars
4 out of 5 stars review

Product packaging design???

It's a great product. To bad the packaging has such an awful design. Just give me a plain white or off white box. Perhaps with your logo and name in a corner. I have to hide the boxes in my house or transfer the contents to another container. I can't even buy all the same, less offensive boxes in a multi pack. Who designed this? What were you thinking? Are you listening Puffs people?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 30, 2012
Reviewer name: Leah1019
3 out of 5 stars
3 out of 5 stars review

Have things changed?

I have been using Puffs Plus Lotion for as long as I can remember. So I was saddened when I bought my latest box of Puffs and noticed that the quality has noticeably changed. The kleenex in the new box of Puffs Plus Lotion is thinner and not nearly as soft. Puffs thickness and softness is the reason I've used this product for 20+ years. Please tell me you'll change it back! If not, i'll be switching to another brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We still pride ourselves in softness & strength. We would like to speak with you about your most recent purchase. Please give us a call at 1-800-777-8337.

Jan 5, 2014
Reviewer name: EmmaLou
4 out of 5 stars
4 out of 5 stars review

Puffs Plus Lotion to go

I don't really use tissue that much because, it's way too expensive to constatly be buying tissue. After using one of them finally; they are very soft and, smell great! Doesn't leave that dusty feeling on my nose. Thank you Influenster for sending me thins great product to review!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jul 20, 2012
Reviewer name: bevojmj
3 out of 5 stars
3 out of 5 stars review

New boxes are ugly

I agree with many other reviews here: The new box designs are really ugly. I also find that the quality has deteriorated. Tissues are not as soft, and the lotion content has been reduced. We have been loyal customers buying only Puffs Plus Lotion for years, so this is disappointing.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: DONNABAL_555366
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] This is the perfect tissue when you have a cold, flu, allergies or anything that causes the sniffles. It is soft and smooth so it doesn't hurt your sensitive nose. It's great for wiping your little ones nose, too. It is very gentle on their skin, so you get less fussiness.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392