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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,341-1,350 of 7,934 reviews
Jan 7, 2014
suzie1
5 out of 5 stars review

puffs plus lotion

i cannot tell you how great your puff plus lotion tissues are,ive been looking for a tissue with lotion in them, they are very soft to my skin and soft to the touch. i received them in my jollyvoxbox thanks @influenster i received this product complimentary for testing purposes from influenster

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 20, 2019
Jenn18
4 out of 5 stars review

A little disappointed

I am a tissue snob and have bought "Puffs Plus with Lotion" religiously for years. However, in the last batch that I purchased there so many tissues that felt like sandpaper. I love Puffs and want to continue buying them but I want what they advertise-not some scratchy substitute!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Each and every Puffs Plus Lotion tissue should provide the most gentle touch, Jenn. It's important to us that every box you choose meets our high standards, and yours. It sounds like your recent batch snuck past us in less than spectacular condition. We'd like to gather a few details from your box, and help make up for this experience! When you can, please give us a call at (800) 777-8337.

Apr 11, 2017
Drippy
1 out of 5 stars review

very disappointed!

Puffs with lotion USED to be my favorite tissue, then I got several boxes that had clumps of tissue (like cotton balls) in between the tissues. I stopped buying them, last week I tried them again, because the other brand was out of stock in the store. Well, I just got a gob of clumps in my purse, and on the counter and on my dark colored clothes. I won't be buying puffs next time.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Our tissues go through many quality checks to ensure they reach you in the best condition and we're sorry this wasn't the case. Please give us a call at (800) 777-8337 so we can learn more and help further.

Dec 24, 2013
Jenni
4 out of 5 stars review

Puffs Lotion

I received this product complimentary of @influenster for testing purposes. I enjoyed these tissues, they have been very convenient especially because it's been a cold winter. They don't hurt my nose and feel nice and strong. I recommend these for anyone who is sensitive!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 18, 2010
UsedToLovePuffs
1 out of 5 stars review

Puffs used to be the best tissue

I am a long time Puffs Plus loyal consumer. I always considered them superior to other brands and I didn't mind paying the high prices for them. However, there is no denying that they have been changed and not for the better. The most important problem is they are no longer as thick and strong and soft as before. They break apart. If you have any facial hair, expect to be picking tissue particles from it. Don't try wiping your kids sore butt with it any more either because that's much harder to pick out. They no longer fill up the box and I don't believe its just because they reduced the count per box. The appear thinner when held. One other thing you'll notice when you use the new downgraded version is that many of the times you pull out a tissue, another one or more of them are connected at the corner. I feel very insulted that Puffs switched this product and tried to pass it off as Puffs Plus. For the first time in 15 years I tried a competing major brand which cost less. I wasn't pleased with it, but I thought it was still better than the new puffs plus. PLEASE bring back the old Puffs Plus!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry after many years of Puffs loyalty you've left us for another brand. I'm sharing your comments with the rest of the Puffs Team. Thanks for taking the time to let us know what you think.

Apr 18, 2022
GrandmaB
1 out of 5 stars review

You forgot the lotion

I know the answer to everything is Covid these days, which is understandable, but sometimes you just have to say something. Very often lately, my puffs plus tissues are as scratchy as straw! I don’t think any lotion was added! Even my husband noticed! Poor quality control? Or no quality control due to Covid? Going back to Kleenex

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Hi GrandmaB! We're so sorry to hear your Puffs Plus Lotion hasn't felt as soft as expected lately. We haven't made any recent changes to the formula or the quantity of lotion, so we're glad you let us know. Please give us a call at 1-800-777-8337 so that we can learn more and get you back to that pillowy softness you're used to ❤️

Apr 1, 2016
KIMBERLEECUT_891291
5 out of 5 stars review

[This review was collected as part of a promotion.] Puff Plus with Lotion are the sniffling cold, sore nose must haves. Puffs Plus with Lotion soothes my nose rather than a rough regular tissue, it leaves just a touch of lotion to continue soothing. Very soft, very clean fresh, very soothing. Thank you, Sample Source for sending my free sample, I love them!!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Mar 20, 2021
dustin-nk
5 out of 5 stars review

I love these tissues especially since i have crazy allergies. They feel so soft and soothing on my nose when its dry or sore .. They have a slight clean scent to them that i like . They help so much better when your sick compared to the other brands that only dry your nose out more

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Oct 17, 2019
sophi24
2 out of 5 stars review

This product has changed.

In the past, I loved puffs with lotion. My last two purchases have been disappointing. The quality has changed. They are not as plush and soft, in fact the whole texture seems different. I hope PG notices this difference and makes corrections in the manufacturing process. New is not better.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We appreciate your feedback, and we listened! We've recently upgraded our Puffs Plus Lotion to be as soft and nourishing as you remember, so keep an eye out for the new boxes. If you have any questions, please give us a call at (800) 777-8337!

Jan 1, 2019
Just326
3 out of 5 stars review

This product just keeps going down hill

I have been using Puffs plus lotion since they 1st came out. They keep getting thinner, smaller, less lotion, and the best trick is you fold a dozen tissues over on the bottom of the box to fill the box faster. Making it less tissues in each box. Soon I may as well just buy the cheaper tissues cause they will be the same. Eventually you need to start thinking about not screwing the customer and worry less about your stock holders.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

We want to assure you that our loyal fans are always our top priority! We haven't changed the thickness of our tissues recently. Also, we haven't changed our lotion formula since last year. We're striving to do our best, and we want to make sure you're getting the Puffs you've trusted for all these years! So we can help further, please call us at (800) 777-8337.