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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,341-1,350 of 7,972 reviews
Mar 18, 2022
Reviewer name: 49er
3 out of 5 stars
3 out of 5 stars review

Please change the Mega Cube box dimensions

I somehow bought a "mega cube", and while I would expect it to be TALLER than the normal box (I could deal with that), it is also WIDER by 1/2 inch (in the direction of the oval part) so it doesn't fit into my tissue holder. Bad plan. Won't purchase again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're sorry to hear that this has been your experience, since we can assure you that a lot of thought does get into the design of our packaging. We do value this feedback, and we'll be sure to let our team know how you feel. While we do offer our Mega Cube, we're happy to say that our Cube size is still available. You're always welcome to give us a call at (800) 777-8337 if you have any questions.

Dec 23, 2013
Reviewer name: Surrah19
5 out of 5 stars
5 out of 5 stars review

My Go-To Tissue

LOVE these tissues! I got them in a to-go packet from Influenster to try and they are great. They fit perfectly in my small purse so that I always have tissues. I love the texture of the tissue and that my nose doesn't get sore after blowing my nose frequently!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 9, 2014
Reviewer name: Liza
5 out of 5 stars
5 out of 5 stars review

Gentle on skin

I always suffer from dry skin and irritated skin around my nose during allergy season. I used the Puffs new Soft Pack one morning when I was sneezing non-stop and suffering from runny nose. I was surprised that it's gentle on the skin and the facial tissue left it soft and smooth. Never again would I use an ordinary facial tissue! I received this #Passthepuffs product complimentary from @Influenster for testing purposes.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 21, 2014
Reviewer name: tahnee
5 out of 5 stars
5 out of 5 stars review

Simple pleasures

These tissues are my go to tissues on the go due to my seasonal allergies and flu/cold season. They keep my families noses soft and supple no matter how many tissues used to do the job. Would be lost without this product. @Influenster #Passthepuffs #contest

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 10, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Subpar

Sifting through reviews. Person responding keeps repeating facial tissue is made with care and have more lotion. Stop repeating yourself. Were it true we wouldn't keep leaving bad reviews. As of late your product is subpar. You say you've put extra lotion in them, I'm wondering what type because no-one can feel it, it's leaving us with chapped noses. Tissues are rough and not soothing.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi Lindagayle75 We care deeply about your safety and comfort when using our tissues, and we're very sorry to hear you had this experience. In recent years, we have not made any changes to our Puffs Plus tissues, but our comments refer back to 2019, when we upgraded to add 40% more lotion to our tissues. We'd love to learn more and help further, and hope you'll reach out to us by giving us a call at 1 (800) 777-8337 from M-F, 9 AM to 6 PM, EST.

Mar 11, 2013
Reviewer name: AmericanTeacher
4 out of 5 stars
4 out of 5 stars review

It wasn't broke. Please don't "fix" it.

Have loved Puffs Plus for years. I still use them, but they don't feel as soft as they used to. They feel more like regular tissues. Also, the new boxes are so ugly. Who decided to use these colors and designs? They are so intrusive!! Please go back to softer, more neutral colors on the boxes, and please bring back the softer tissues.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 2, 2020
Reviewer name: Smoothkat
5 out of 5 stars
5 out of 5 stars review

THIS IS THE BEST TISSUE YOU HAVE EVER MADE

DO NOT I REPEAT DO NOT DISCONTINUE THIS PRODUCT. THIS THE BEST TISSUE YOU HAVE EVER MADE. I NEED THIS TISSUE TO EXIST. I SPEAK FOR ALL THOSE THAT HAVE EVER SUFFERED FROM A COLD FLU OR ALLERGIES. PLEASE DON'T LISTEN TO ANY SUIT , BEAN COUNTER OR EXECUTIVE THAT WANTS TO DISCONTINUE THIS PRODUCT FOR WHAT EVER REASON IN FACT FIRE HIM/HER WHO EVEN BEGINS TO THINK THAT DOING SO IS A GOOD IDEA.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 7, 2013
Reviewer name: melvinbrit
1 out of 5 stars
1 out of 5 stars review

what happened?

I always used Puffs plus (lotion) and loved it, but I just got a box and the tissues are not soft at all. I have the flu and my nose is getting red and raw. I should have saved my money and bought the cheap stuff. Thumbs down. Put the lotion back in the puff plus lotion. OUCH

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 1, 2012
Reviewer name: frank
1 out of 5 stars
1 out of 5 stars review

poor quality

what has happened to Puffs Plus? The last pkgsof three 124 count two ply, lacked softness and proper folding. Something has gone wrong. Currently I am trying another product, which seems to be a lot better. If anyone wants to know what product I am now using, contact me.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 23, 2014
Reviewer name: Marg16
2 out of 5 stars
2 out of 5 stars review

What happened to the softest, best tissues ever?

Puffs Plus Lotion tissues have been my tissue of choice for many years. I notice that these wonderful tissues have had a quality change. Just taking one out the box reveals the loss of thickness and when applied to my mouth or nose, even worse. They are thin and rough now. I do not feel they are worth the extra money. They have gone from a truly superior product to just cheap imitation.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

Thank you for your feedback, that is definitely not good to hear! We are sorry you are disappointed in our product and unsatisfied with our quality. We will share your feedback with the team and hope you remain and customer.