Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

Member photos

  • +76 images
Sort by |
Showing 1,331-1,340 of 7,972 reviews
Apr 1, 2016
Reviewer name: MICHELLEAMA_614888
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Please tell me this wasn't just sample size but travel pockets exist for lotion plus tissues. I love these types of tissues for the harsh winter season. Having these tissues available in travel sizes would be such a blessing to have available in my car and purse in case I need them at work or outside of the home.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: LINDALNY_1064855
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] This came as perfect timing as I had a cold. It didn't hurt my nose at all compared to the other tissues I was using. I immediately noticed a difference once I started using these samples. Super soft. I would definitely buy again when I have another cold.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Nov 3, 2011
Reviewer name: Flma
5 out of 5 stars
5 out of 5 stars review

Puffs Plus Lotion

LOVE the tissues, but agree w/a couple other of the complaints written earlier. 1. They're not as soft as they used to be (oh, 10 or more yrs. ago) and 2. They're smaller in size compared to years ago. They're still the only tissues my family uses, as they don't give you Rudolph nose : ). Have'nt tried the 'vicks' tissues, but if all it is is a scent, don't think I will. Had enough of Vicks when I was a little girl-LOL!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 12, 2013
Reviewer name: Jbsan
2 out of 5 stars
2 out of 5 stars review

where is the lotion?

I loved this product and noticed the lack of lotion or softness, very disappointing. If this is the product, I might as well buy Kleenex brand, as Puffs with Lotion are not better anymore. They are the same in feel and rub your nose raw after use. Please fix!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 13, 2012
Reviewer name: Dusty
1 out of 5 stars
1 out of 5 stars review

What happened??

I have used Puffs exclusively for the past few years, however the last few boxes I have bought have been worse than ever. Not as much lotion, tissues smell like dust to the point where I sneeze and sniffle even more (even buying from different establishments doesn't have an effect on this so it's not the business). And to echo other comments, the boxes are hideous, although that's of less of a concern to me. On a whim the other day, I bought a box of Kleenex with lotion and was much happier with the quality and smell of them. I'm going to switch brands.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

Thanks for contacting us. We would like to get more details about your experience. Please contact us at 1-800-777-8337.

May 11, 2011
Reviewer name: moosie
4 out of 5 stars
4 out of 5 stars review

inconsistent quality

I have always loved Puffs with Lotion and would always buy only that type since it seemed the softest and most soothing, Recently when I have bought both the large boxes and the cubes they seem to be scented . I had never noticed this before and checked the box to make sure it didn't say this was a scented variety and it did not mention it. I am very sensitive to scents and it was so strong I could smell it before it even reached my face. I had to discard 3 boxes because of this. I also noticed that they did not seem as soft as usual ,scented or not and like a previous review, had to check the box again to make sure these were the lotion Puffs.Have they changed? I would hate to have to switch brands !

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 11, 2019
Reviewer name: Karendo
2 out of 5 stars
2 out of 5 stars review

Lost the quality of gentle and yet strong tissue.

It use to be the best around. The smooth feel and even smell has gone.Seems to have gotten really thin and tears easily. Not as smooth when wiping your nose or face.Not sure if I will continue to purchase this product. If it does not improve then I won't buy again. Why should I pay for the product that advertises lotion and yet it has no difference than the regular and what's with the kleenex when you get to the bottom and they bunch up in the middle and makes it hard to grasp one? Not impressed anymore.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Your nose should be getting an extra touch of lotion, as we recently added more soothing lotion for an improved feel. Since we always hope our tissues will arrive to you in love at first tear condition, we'd really like to gather a few more details to look into this further. So we can get you back to breathing happily with Puffs again, could you please give us a call at (800) 777-8337?

Nov 30, 2018
Reviewer name: Maria01
2 out of 5 stars
2 out of 5 stars review

Not as good as they used to be

During a cold my nose has always gotten raw and painfully dry from using tissues. I always make it a point to buy Puffs Plus Lotion but like a previous user noted I also can no longer tell there is any lotion in there. I used to be able to actually feel a trace of lotion and I 100% saw the difference between Puffs Plus and other brands, however this has not been the case for a few years now. They used to be much softer and and there was undeniable a touch of lotion that was so wonderful on my achy nose. I still buy the tissues bc they are strong and can handle a stuffy nose they’re just not as soothing anymore, I wish you would go back to the formula of 29 years ago, also was that Puffs Plus with Aloe......? I would love to have those back!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

It sounds like your nose knows a great tissue when it feels it, Maria. Our Puffs Plus Lotion should still be the gentle, soothing touch you love. Your loyalty means the world to us, and we're eager to help further. When you can, please call us at (800) 777-8337.

Apr 1, 2016
Reviewer name: JENNINEBIL_560059
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] They must have been two ply because mine weren't stuck together very well and I though maybe they were just really thin. They did absorb nice though when I realized what I thought was two was actually one

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 9, 2022
Reviewer name: lovesoft
5 out of 5 stars
5 out of 5 stars review

Puffs with lotion is the best

Puffs with lotion is the softest tissue on the market. It is durable and non irritating. Unfortunately the large boxes are never on the shelves these days and since they cost more then other brands I need to buy the size with lowest price per tissue which is the big boxes. I am still willing to pay more because they are better but only for the large boxes.

Review from puffs.com
Helpful?23T3SJYKI02013599411392