I don't know what happened to Puffs Plus Lotion, but they are not soft anymore. I have had a cold for several days and needed tissues with lotion. I ran to the store just for this purpose and bought two boxes of Puffs Plus Lotion. I was shocked when I opened the first box. They were so rough. Where is the lotion? My nose is sore and I really needed a good, soft tissue. I am highly disappointed.

I am a teacher with 25 students in my class. This year the weather has changed so much the kids stay sick. I purchased some puff plus lotion for the classroom and the children love how soft it is. Thanks for making the product, it is soft so it doesn't hurt the nose.

Your product was always 5 stars in my house, but ever since the new box designs came out for the Puffs Plus Lotion a few months ago, they have been very rough. I've used about 3-4 boxes and they feel like the texture of a generic..I have been using this tissue for well over 10 years and have never been tempted by any advertising gimmicks to use any other. I am now very close to switching to some other brand. I will try one more box, but I cannot continue to waste money on a product I can no longer enjoy using..

I have been a customer for many years and have been satisfied until the past several months. It appears that quality is taking a back seat. The size of tissue varies widely some being too narrow to use. Tissues are often, say ten to fifteen in a box, not usable because they have been destroyed in the packaging process either folded improperly or single ply. I would like to remain a customer but I would like to see the quality return to what it used to be. Please return to a high quality supplier.

[This review was collected as part of a promotion.] I have used Puffs before, but never Puffs Plus lotion until now. The tissue is soft and not at all irritating to the face or nose. I have recommended this product to friends, and I will continue to buy instead of the brand I used to buy.

I like puffs their soft durable good for allergy noses my 1 complaint is the price of a box and not alot of tissues in each box also not all stores are on the list to get rewarded for my purchases if your product is sold there then it should be on the list id like to help the animals

I received this product complimentary of @influenster for testing. The cute little handy package came with 10 amazing tissues. I've had a cold for the last few days. Being pregnant I can't take any medications so I have to just deal with my symptoms. Blowing my nose started to be a painful chore. The tissues are very soft and the smell isn't strong. I used each and every one of the tissues and went out and purchased more. I love them. They don't rub my nose raw they actually sooth it.

I am a person who rarely ever buys anything other than Puffs. I use the Puffs with lotion in my bedroom and the regular puffs in the other rooms of the house. I have at least 2-2 boxes open at one time so they are readily available. I have been a Puffs user as long as I can remember. I recently tried another brand of lotion tissue but they are not nearly as soft as Puffs so I will stick with what I know always works.

I have used Puffs with lotion for years and even "hooked" my Mom on your product but recently they have been course and not soft or fluffy not the same product. Both of us are looking for a new tissue. It is so sad when you find a product that you like and then it changes. Not only do I dislike the new way you are making your tissue but hate the new box designs and colors. I have tissue in my livingroom, bedrooms, and bathrooms. You are loosing two very good customers.

We had always used Puffs as the primary tissue, However, that is changing. The new tissue is significant smaller and the tissue is so thin you can see through it. Thanks for ruining a good product. We will n ow search for a better product than what you are predently producing.