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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,321-1,330 of 7,949 reviews
Mar 1, 2022
jenniferc677
4 out of 5 stars review

So much softer than using napkins or toilet tissue! This is what I like to use when my little one has a runny nose and isn’t feeling well. He doesn’t complain as much and will allow me to clean hose nose. Not to expensive and accessible at most stores. I’d recommend 😊

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Sep 27, 2024
Hannah22
2 out of 5 stars review

Falling apart

Usually this product is good but the quality has gone down hill. My family purchased a large pack of tissues and so far two of the boxes have had issues. The tissues have fuzz like cotton pilling coming off of them. Every time you pull one out of the box the cotton fuzz falls all over. It is very messy. And we store our tissues in an area that would not affect the quality of them.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sorry your recent Puffs purchase was not what you expected, Hannah. The softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products so that they reach you in the best possible condition, so we're disappointed to hear this. So we can help you further, please call us at (800) 777-8337 Monday-Friday, 9 AM - 6 PM EST.

Sep 25, 2009
shad
1 out of 5 stars review

What's Wrong

I have been buying and recommending Puffs Plus with Lotion to my friends for years. The last 3-pack I bought was very disappointing. Part way through the box the tissues had NO LOTION or so it seems. I thought maybe it was just one box, but the next one I opened was exactly the same way. Again..I was VERY DISAPPOINTED.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 10, 2011
Sasha
4 out of 5 stars review

Quality Declining

I have used Puffs for over 30 years! Up till now I have been completely satisfied and never considered using anything else. Unfortunately I feel that the quality as of late has been on a downhill slide. The puffs plus are not as soft as they used to be and I am finding way too many half tissues in my boxes! It's hard to blow your nose with half a tissue!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 18, 2014
InfluensterNic
5 out of 5 stars review

Soft and Gentle

I got this free from the #TLCVoxBox from Influenster. The Puffs to Go Plus Lotion is the perfect size to fit in your purse or bag for on-the-go. As most of us know, when you have a cold or allergies that require you to rub your nose with tissue frequently, your nose can wind up raw and sore. I've found the Puffs Plus Lotion helps prevent that because the lotion makes the tissue softer and smoother which leads to a more gentle experience.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 28, 2016
matt
2 out of 5 stars review

not like it used to be!

I noticed the 'great' reviews are older. Puffs Plus when it first came out was so good for your nose, you could just feel the lotion in it , it was very smooth. It was like adding lotion to your face every time you blew your nose. Ahh the good old days... Not anymore , not much better than regular tissue. Just like everything else they get ya hooked , start cutting back on the lotion, and charge more. gotta love it..... sniff ......where's a good tissue?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 28, 2018
Mark82005
1 out of 5 stars review

Puff No Lotion

Puffs with Lotion. Used to be the only good part of having a cold, but that's all changed now, isn't it. You used to be able to actually FEEL the Lotion in Puffs wi Lotion, but no more. They're simply dry tissues and do NOTHING to soothe a sore nose.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

We want to remind you of the good ol' days with us, Mark. We do want to let you know that we haven't made any changes to our Puffs Plus Lotion since 2017, which is why we'd like to learn more. So we can get back to protecting your nose before cold season approaches, could you please give us a call at (800) 777-8337?

Mar 26, 2012
nada
2 out of 5 stars review

Previously, Puffs plus were the only tissues I bought. However - they no longer have as much lotion & are not as soft. Also, the box I am currently using has a peculiar odor - I don't like it at all. I hate it when a company chages a product & it becomes inferior to the original product. The boxes are awful. Really, can you picture them in a newly remodeled, upscale bathroom? They are very unattractive & not even pretty colors or muted colors. Way to help you competition!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
MARGARET_MAZ_722538
5 out of 5 stars review

[This review was collected as part of a promotion.] I love using tissues with lotion because I have allergies that cause me to wiping my nose constantly, leaving it dry and sore. Since I always carry tissues in my purse so I am happy to see that Puffs has the plus lotion tissues in the to go pack!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 5, 2023
Beardavid
3 out of 5 stars review

I dislike your product

Look I don't know why you do this but about half way through using them it looks as if you just put a bunch in the bottom of the box and they don't come out when you get to that point. I'm going to start using another brand just because of this. Why do you do that?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We have a number of quality checks to ensure you can use your Puffs with ease, so we're sorry to hear this. We'd like to help you, as well as get more information for our Quality Team, so when you have a chance please reach out to us at (800) 777-8337.