Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

Member photos

  • +76 images
Sort by |
Showing 991-1,000 of 7,972 reviews
Apr 1, 2016
Reviewer name: CHELSEAAOH_1012506
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] My family has used Puffs Plus for years and we use these all over our home and in our cars.The softness from the lotion really makes a difference when you are constantly having to wipe your nose or anywhere on your face.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 7, 2022
Reviewer name: DaisieMay25
5 out of 5 stars
5 out of 5 stars review

The only tissues I'll use

I absolutely love Puffs Plus Lotion! It has seriously been the only kind of tissues I have used since I was a teenager. I have almost constant allergy issues and they keep my nose from getting red, flaky, and painful. I have and will always recommend them to people when they're sick. I will never stop using them.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 25, 2023
Reviewer name: ACoop45
2 out of 5 stars
2 out of 5 stars review

Smells like vicks

I am an avid reviewer, and I try alot of products to do reviews. I don't normally use this brand because of the price, but they have been bought by a member of the household so I figured what the hey. I do not like them, they smell like vicks vapor rub. I can't even use Vicks when I'm sick.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sorry the Vicks Scented Puffs Plus Lotion Tissues weren't up to your satisfaction, and we offer a variety of Puffs Tissues to helps as many noses in need as possible. After research and consumer monitors to deliver the best product and features we hope you'll love with every wipe, we'd like to review some tissues that may be a better choice. When you can, give us a call at 1-800-777-8337, M-F, 9 AM to 6 PM EST.

Feb 12, 2021
Reviewer name: AnnTex
1 out of 5 stars
1 out of 5 stars review

Puffs with Lotion is not like they use to be

My family has been a lifetime Puffs with lotion family and recently we noticed that the tissues are now 2ply, scratchy and with little to none lotion. We now live in South Texas where year round allergies is a problem and so we need the soft tissues. The Puffs with lotion was leaving our noses sore and red and we had to switch to Kleenex with lotion which is 3 ply and very soft and you can feel the lotion. I think Puffs may have changed their tissues and I am sorry they did because I can no longer buy them for our family.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're sorry your nose in need has been let down by rough tissues lately. We haven't made any changes to the way we're making our Puffs Plus Lotion soft! We understand that having allergies year round when you're living in South Texas needs a tissue you can trust. Please give us a call, so we can learn more about your purchase and help: (800) 777-8337.

May 20, 2017
Reviewer name: JoeDancer
4 out of 5 stars
4 out of 5 stars review

Product packaging design???

It's a great product. To bad the packaging has such an awful design. Just give me a plain white or off white box. Perhaps with your logo and name in a corner. I have to hide the boxes in my house or transfer the contents to another container. I can't even buy all the same, less offensive boxes in a multi pack. Who designed this? What were you thinking? Are you listening Puffs people?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 13, 2011
Reviewer name: whodunit
1 out of 5 stars
1 out of 5 stars review

Who ruined my Puffs?

I have been a loyal Puffs Plus Lotion user for many, many years. I never purchase any other tissue because nothing else compares to the softness and strength of Puffs Plus. They are placed in several rooms in my home, I pack them in my cosmetic bag when I travel, I have them on my desk at work, in my purse, even in my car. BUT this new version is drastically different. They are smaller in dimension. They are not soft. They are thin and cheap. I can't imagine why these changes were made to what was formerly an excellent product. This was not just one bad box either - I've used 5 new boxes so far and they are consistently scratchy. Please bring back the old version. I hate the new one.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We value your loyalty to Puffs. I'm sorry to hear that your recent purchases have seemed scratchy. This is not what we'd expect, as we recently made Puffs softer. We would like to get more details from you about your experience. Please give us a call with your recent box handy at: 1-800-777-8337.

Apr 1, 2016
Reviewer name: KIMBERLY_HTN_1063319
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I try to keep some sort of facial tissue in my house due to me and my son both having horrible allergies. These were easy on the nose due to the lotion. So we didn't have the red nose issue we have had with other brands.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jul 9, 2024
Reviewer name: IirishLass
3 out of 5 stars
3 out of 5 stars review

Not sure what's happened!!

I have been a PUFFS only consumer for years. I've noticed recently that there appears to be an issue with the tissues. When I pull them outta the box, a bunch of fluff comes with them. It's large and small pieces. From a distance, it looks like bits of cotton. Anyone else having issues?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Apr 1, 2016
Reviewer name: DENISERPA_1054297
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Puffs Plus Lotion is a nice soft wonderful addition to any house. I love the feel of it when blowing my nose, or just cleaning up my around my mouth. I will definitely keep buying this product for years to come.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 25, 2018
Reviewer name: coveredinlint
1 out of 5 stars
1 out of 5 stars review

lint from tissues

I have been buying Puffs plus lotion for years and the product satisfied my needs. A few years back you decreased the amount of lotion (aloe) and the product became marginal. Once again the product has changed and this time I find lint in all my pockets and purse. It is so bad that the lint scatters as I pull tissues from the box. I purchased the 124 2-ply tissue box. There are no identifying marks on the packaging unless it was on the lid that was torn off and discarded for access to the tissues. Please tell me this is a faulty lot and that it is not what I can expect going forward. Should that be the case I will be back on the market looking for soft, soothing, reliable tissues. Footnote: I found access to your contact difficult to navigate whereas my box size was not listed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Your loyalty means the most to us and we do want to let you know that in June of 2017, we did remove some ingredients to enhance the overall Puffs experience. this certainly shouldn't have affected the quality of your tissues, which is why we'd like to gather a few more details to look further into this. Also, we'd like to share with you that the softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. Please give us a call at (800) 777-8337 so we can get you back to the tissues you can always depend on.