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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,001-1,010 of 7,972 reviews
Jul 17, 2012
Reviewer name: Athena
1 out of 5 stars
1 out of 5 stars review

Ugly Boxes!

i actually love your tissues, but now you've gone to truly ugly boxes. I don't want them in any room. You had such lovely designs before. Why have you gone to ugly/crazy "comic book" design? Phooey. I'll have to switch to another brand. Please change back to beauty instead of dumb.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Consumer Care

Thanks for your review about the designs on the Puffs Boxes. I'll share your feedback with our packaging team.

Jan 13, 2012
Reviewer name: snick
1 out of 5 stars
1 out of 5 stars review

what happened to my brand?

I have always used puffs and LOVED them but something has changed in this product. My husband and I agree maybe they were trying to make them cheaper. Use less lotion or something. Its not just me ...he noticed it too. I blow my nose allot in the mornings and I hate having a red nose. I was faithful in keeping puffs plus in all my main rooms in the house. This morning I decided I cant take it anymore ...I'm going to cheat on Puffs and look for another brand! I use to recommend these to all my friends and family because they were THE BEST but I can not say that anymore ...I just wish they would undo whatever they did :(

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We want the softest tissue for your nose. While we did make Puffs softer and more flexible we wouldn't expect what you're reporting. We would like to get some details about your experience. Please give us a call at your convenience with your product handy, at 1-800-777-8337. Thanks!

Feb 29, 2024
Reviewer name: GGGLAMM90
2 out of 5 stars
2 out of 5 stars review

What happened to Puffs

Over this past year this product has gotten quite cheaply made. More often than not my box is filled with partial pieces, not only partial pieces but they are stiff and scratchy..like I don't even know how to explain it..but definately not the puffs quality of what we are use to and loved!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate you taking the time to review your recently purchased Puffs Plus. Please know, your happiness is very important to us, that's why we have many quality checks in place to make sure every Puffs tissue reaches you in perfect condition. It's possible yours may have missed a standard check, and we hope you'll take a moment to call us for more help with this purchase. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-8337.

Oct 13, 2019
Reviewer name: Dexter81
4 out of 5 stars
4 out of 5 stars review

Disappointed in recent boxes

I've used this product for many years and never had a problem. Lately though the boxes I've bought seem to be defective. The product starts out soft but halfway through the box it starts to feel like sandpaper. Seems like the lotion hasn't been applied to the product.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

If you want more lotion, you got it! We've recently upgraded our Puffs Plus Lotion to have 40% more lotion in them, giving them a softer, more nourishing feel. We hope you'll keep an eye out for the upgrade, and if you have any questions please give us a call at (800) 777-8337!

Feb 24, 2011
Reviewer name: gimpie
5 out of 5 stars
5 out of 5 stars review

Awesome tissues

I have used Puffs Plus tissues for a long time. I had five children, and this product was great for them. They all had respiratory weaknesses and got colds, the flu, and allergies all year around. Puffs are a staple at our house all year round, even now they are grown. I use them myself, as I'm the one that gave them the wrong genes. They are strong so that your fingers don't go through, and for emergency clean-ups. I"m not ashamed to have the boxes sitting around when visitors stop in. I could buy a cover, available everywhere, if I wanted, but I won't. My nose"s comfort is more important

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 12, 2014
Reviewer name: Eddi
5 out of 5 stars
5 out of 5 stars review

Switching from the K brand

I'm so glad I received a complimentary Puffs To Go Plus Lotion in my voxbox from @Influenster because I'm in love. It doesn't take up much room in my purse, which I like. The tissues are soft on my nose for constant use during allergy season, which I love. I was a loyal user of the other brand, but I'm a convert now. #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: KIMBERLY_HTN_1063319
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I try to keep some sort of facial tissue in my house due to me and my son both having horrible allergies. These were easy on the nose due to the lotion. So we didn't have the red nose issue we have had with other brands.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 20, 2014
Reviewer name: Tracey
1 out of 5 stars
1 out of 5 stars review

bring back the old puffs plus

Thought I got a mislabeled box. Kept checking - it says puff plus lotion. I don't feel any lotion and my nose was raw less than 12 hours into my cold. These are worthless and not even as soft as the old puffs. If there's lotion on these, I don't feel it. Will never buy these again. So disappointed as I have been using using these for years!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We’re sorry to see you aren’t happy! We’d love the chance to resolve this for you! Would you mind giving our team a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? We’d love to make this right for you! Thanks so much for reaching out and giving us the chance to fix this!

Jan 15, 2014
Reviewer name: Patsy
3 out of 5 stars
3 out of 5 stars review

the box design,,,,ugh!

I have loved using Puffs Plus for many, many years. When I went to the store today, I noticed that there were new box designs. I thought, 'hurray!!, finally!' but then I saw that this group of designs are not much better than the last group of designs. I was really disappointed. Who comes up with these? What I often do is buy another brand whose box I like, use those tissues and then open the box carefully and put in your tissues and tape the box shut. I get to use the product I like with a box design I like looking at. I hope you will soon come up with some pleasing boxes for those of us who are fussy that way!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 10, 2014
Reviewer name: MaryKate
5 out of 5 stars
5 out of 5 stars review

Wonderful!

Thanks @Influenster for allowing me to try something new, from a company I already love! :) My kids always need tissues and these are awesome because they are so soft and will leave them happy with no red nose! Now I am always ready to #Passthepuffs !

Review from puffs.com
Helpful?23T3SJYKI02013599411392