Started to assemble shed. Half way through assembly, found out i was missing parts to continue. Called your customer service number and talked to Camille. She was very helpful in ordering missing parts. Thank you Lifetime and to Camille for your help.

When we opened the box the first thing was to check parts. Double of one item, none of another. Customer service was great. Arranged for it to be shipped right away, but the wrong part came again! The next rep made a note to speed shipment and check actual part ID before shipping and it was correct. Printed directions not great, but video is very good! Could put a few things from video in printed directions. Shed though is pretty good, met out needs perfectly.

Loved the customer service. Hardware arrived the next day so we could finish assembly. The instructions for this item were atrocious. We have been putting projects together for over 40 years and this was only difficult due to the instructions. The shed went together beautifully.

I saw this shed at Sam's and i had to have it. Very sturdy and i love the color. Most importantly I had an issue with a part. Jonathan took care of me. Called me back when I requested it. Emailed me pictures. Simply one of the best customer service experiences in a long time. I'd buy another Lifetime product in a second.

I purchased a 8x7.5 Lifetime shed early this month of May from a local shopping club. It took a couple weeks to get it due to them being sold out as quickly as they arrived. I finally got mine it took me a few hours to build the wood platform which I made from landscape timbers and osb board. I followed the instructions included which I must say are spot on and save alot of time pre assembling the parts. It took me about 6 hours putting it up solo, the only part I needed an extra hand was with the doors and setting the front gable. From there all went up very quickly and easily. It appears to be well built with the heavy plastic. I bought it trictly to store my zero turn mower in and it fits perfect. There is plenty of room to the sides and the shelf area for extra storage. If your looking for a good product Lifetime has it. I also would like to say the Lifetimes customer service department are a great help for additional parts.

Was worried after reading some of the reviews about the assembly instructions and they're all a bunch of bunk. The instructions were very clear, understandable, and everything organized perfectly. As my 15-yr old son said as we worked on it together, it was like a Lego set. The individual bags of parts for each step and outside of a few muscle required difficulties, had it up and functioning perfectly in 1 day. The ONLY issue I had was a few of the segments of the roof were somewhat difficult to get in place but that probably had more to do with my initial preparation than anything. Excellent construction and the braces for the walls and the truss system give confidence it'll last for quite some time. We had a wind storm (derecho storm of 120mph wind) that took down our previous non-Lifetime shed and I can see already that this one will be far more sturdy even in the toughest weather. I also enjoy the use of the shelving system and hooks and the availability of other accessories. As I get used to it, I'm certain I'll be purchasing something else. Thank you for making a great product. And, did I mention the good family time teaching my youngsters how to do things like this?

I love this shed; the person installing the shed for me damaged the front windows while putting it together and I called to see if I could get replacements and had them within a few days with no charge! The rep I spoke with was so helpful. I love the shed and the good customer service!

This shed it looks very nice, the Big Problem is putting it together, We watch the video, we read the manual like 3 times and keeping reading over in over, Until we finally got it. We built it together, But if you have extra money, pay for a professional to do it. 4 stars Because is a little confusing to put it together.

Very important to start with a square base and level. I built a wood platform of pressure treated 2x4's and plywood. I pre-built some of the sections of the building prior to assembly. Took about 6 hours with help from a friend to finish building. My wife and I store our ebikes in it.

Looks nice. The printed directions were out of date so the labels on the screw bags were incorrect and was referred to the YouTube video. A few screws were missing. Get to the last part of the roof after 2 days of assembly and wrong part was sent. Had to contact and they sent another. Door are not lining up correctly.