We bought two chairs over one year ago for our firefighters to use when relaxing between calls. Recently two of the slats broke when one of our crew members sat down a bit too forcefully. Lifetime replaced the chair at no cost without delay. We would not hesitate to recommend these Adirondack chairs and Lifetime to anyone. Thanks!

Just received and put together 2 of these chairs. Great product quality. The only thing keeping me from excellent rating was assembly effort. Definitely could be improved as assy took me ~45-60 mins each. Parts fit together well, but access to screws difficult at many locations. Overall, very pleased with result

I love these chairs. I have several. They look great after serveral years of use. One of the slats broke. I sent an email to inquire about a replacement slat. Within a day, response from CS team. Wanted my address and shipped a new slat !! No Charge !!! Awsome ! Will buy more from Lifetime !

Amazing product, looks like real wood! We ordered four chairs to complement our backyard. It was delivered earlier than expected. Product was neatly organized inside the box. Easy to assemble, watch first the Youtube video. The chair looks sturdy, and yes it feels sturdy when sat on. Wife is extremely happy with our purchase! The only negative part is that one of the chairs we ordered has a part that came preassembled and there was a chip/break on it. Otherwise, it should be all perfect!

Bought four of these a few years ago. We live in New England so getting something durable that could survive the winder months without need for maintenance or cleaning was key for us. A couple years ago we added another pair and just this week another pair on top of that. The chairs have held up very well and there's essentially no difference between the ones we just assembled and the ones that have been outdoors for years. Very happy with them.

The customer service personnel was great. The warranty program stinks. Since my units were just over 2 years old I had to pay for shipping and replacement pieces that broke on the adarondak chairs. Then when I got the order half of the order was missing and needed extra shipment.

Our family ordered 2 and 1 arrived with a crack from shipping. The customer service was fabulous and absolute gem. With ease she addressed the issue and ordered us a replacement. The assembly was straightforward, good directions and accomplished it with the help of a 6 year old. Very happy with the product, value and customer service.

I have to admit, I am VERY impressed with the service at this company. The chairs are great and I had a minor issue on one (purchased several). They resolved ASAP without any issues. Products have issues (it happens), it is about what you do when you have an issue that matters. This company did an amazing job!

The chairs are fantastic and durable. We got five of them to put around our gas firepit, and have ordered two more with a table. Had a broken piece when we opened one of the boxes, but customer service was extremely friendly and shipped out a new part after filling out some paperwork. Got the part in less than a week.

I bought two of these chairs four years ago as an anniversary gift, and by my and I love them. Suddenly, one slat in the seat abruptly broke. I called Lifetime, expecting to have to pay for a replacement, as the 2-year warrantee had expired, but they promptly sent me a replacement seat section -- not just the slat -- and for free. Talk about blowing away my expectations.